Gorilla Expense

4.7 (176)
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Expense Reporting For Microsoft Dynamics 365 & Sage

Overall rating

4.7 /5
(176)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.4/5
Customer Support
4.7/5

95%
recommended this app
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176 Reviews

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Gorilla Expense Review

Reviewed on 09/11/2018

Pros

The seamless integration with Microsoft Dynamics GP and ease of use.

Cons

The pricing is a little higher than expected, but still a good solution for the cost.

Mini
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good tool for employers

Reviewed on 21/09/2021

A 3/5 overall

A 3/5 overall

Pros

It's a good tool for employers to track employee reimbursements and pay them accurately. Its helps employers to set limits and make sure only the set amount is utilized. For an employee it's easy to track how much is spent and what the remaining amount is available to reimburse.

Cons

It's slightly complicated if you are a newbie or not a frequent user. I found it difficult to navigate the whole process since it involves multiple steps such as saving, choosing, submitting, which can be a hassle ending up only with the partial process. I wish there was a das board to quickly look and get an idea of what is available and what was spent, rather than searching it. Probably it might be the employer's fault at not setting it right for the employees. But as an employee, I feel it is slightly challenging to navigate the whole reimbursement process.

Kim
Overall rating
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great lay out n easy set up

Reviewed on 28/09/2020

great experience

great experience

Pros

its very easy to use great lay out . Easy to figure in expenses

Cons

I've not used it enough to not know but when I figure it out I will let u know

Response from Gorilla Expense

Hi Kim,

You seem to have given 1 star, but your review seems to be a positive one. Could you please update the rating to correspond with your positive feedback? Thanks

Michelle
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 25/09/2020

Our rep is very responsive and assists when individuals are taking a long time to get results.

Our rep is very responsive and assists when individuals are taking a long time to get results.

Pros

You can have different users, you get alerted when the file is complete and you can run reports

Cons

there isn't a manager side where our hiring managers can see if their employee is entered and if the results are back, but they cannot see the actual results.

Jennifer
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gorilla

Reviewed on 22/09/2021

Pros

Gorilla mat is very sturdy and easy to use. I use it daily when I workout. It does not rip or tear and is very durable. Highly recommend

Cons

The gorilla mat is heavy and could be hard to carry.

Mary
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Streamline your Expense Reimbursement Process

Reviewed on 01/10/2021

Experience has been very good. In fact, we expanded our use to include corporate credit card...

Experience has been very good. In fact, we expanded our use to include corporate credit card reporting/transactions.

Pros

Integration was easy & has streamlined our expense reimbursement procedures

Cons

As an administrator and user, it's cumbersome to have to log in and out of both accounts to complete different tasks within the software.

Melanie
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Senior Auditor

Reviewed on 21/09/2021

Pros

Product is easy to use and very accurate for reporting.

Cons

I don't have anything bad to say items have been made easier to use.

Melissa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Program

Reviewed on 21/09/2021

Pros

Gorilla Expense is easy to use and convenient.

Cons

There were occasional issues with access to the mobile app.

Taylor
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 25/09/2020

Great! Simple! Easy! Affordable!

Great! Simple! Easy! Affordable!

Pros

I love that it is so simple and our candidates never have issues with it.

Cons

Maybe a video should be place for tradings for learners that are visual.

Melinda
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Disbursement of Funds

Reviewed on 21/09/2021

Had to do with what is provided.

Had to do with what is provided.

Pros

Easy to use in the beginning when inputing the expense accoubt

Cons

The proof of receipt is not user friendly

Dori
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Confused

Reviewed on 21/09/2021

Initially, it was difficult to learn the features. Overall, it makes sense.

Initially, it was difficult to learn the features. Overall, it makes sense.

Pros

I could upload my receipts and save in one place

Cons

It was hard to keep track of my expenses. I couldn’t always tell ilwhen they were submitted correctly. I lost some reimbursements as a result.

Chona
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Everything in One Place

Reviewed on 25/09/2020

Pros

I like that it is all-in-one. It saves so much time because it is user-friendly. It is efficient, too.

Cons

I don't like the small fonts. It will improve more if bolder color were used.

Nicole
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Avid user of expense software

Reviewed on 25/09/2020

Pros

It is easy to utilize and manage. Going in on a weekly/bi-weekly basis to complete my expense report is easy and efficient. I work for a government agency that has many rules and regulations on what and how to expense things. The software makes that process easy.

Cons

I do not have any negative experience in working with Gorilla Expense software

Jessica
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool to use! Fast and Easy

Reviewed on 23/09/2021

This is much easier and faster than any paper trail we used 2+ years ago

This is much easier and faster than any paper trail we used 2+ years ago

Pros

This software is user friendly and very easy to navigate through.

Cons

There isn't anything really that I don't like about this software. It's user friends, fast and easy.

Sara
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great option for expense reports

Reviewed on 28/09/2020

Overall the online version and the mobile app are easy to use and input expenses and receipts.

Overall the online version and the mobile app are easy to use and input expenses and receipts.

Pros

I like the app, and that I can scan my receipts in the app and it will save them for when I am ready to submit my expenses.

Cons

Sometimes if I pull in a receipt, it will change information I have already input into the expense that I didn't want changed.

Freddie
Overall rating
  • Industry: Architecture & Planning
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Only Use as an Approver

Reviewed on 22/09/2021

It makes for easy approval of executive travel expenses.

It makes for easy approval of executive travel expenses.

Pros

It's intuitive and easy to use. Didn't require a lot of training for my use.

Cons

I haven't used in in so long that I can't recall.

Keri
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Ease with expenses

Reviewed on 25/09/2020

I found this expense recording much easier to utilize than our prior method once I became familiar...

I found this expense recording much easier to utilize than our prior method once I became familiar with it.

Pros

I enjoyed having a detailed description of each expense report that I had recorded.

Cons

When I was first starting to utilize it I had to learn by trial and error.

Courtney
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great and Easy To Use

Reviewed on 21/09/2021

Pros

It is so easy to use! I uploaded my receipts, put in a description, and get reimbursed quickly.

Cons

There’s nothing I like the least about this!

Millie
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy tracking my expenses

Reviewed on 25/09/2020

Pros

Easy views are helpful especially for not tech co worker.
Very easy to get started and customer service is great fast response.

Cons

sometimes pictures turn so blur and difficult to upload.
(Those are just crutch but happened after apple updates)

Jennifer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

not very intuitive

Reviewed on 21/09/2021

Pros

If I had to come up with something - it shows what reimbursements are pending and wich are completed.

Cons

Not very intuitive. You have to create a test or fake expense in order to see what your remaining balance is. It seems like some steps are repeated just to get to the next actual step. It could be more organized and user friendly.

Rosyline
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Gorilla Feedback

Reviewed on 25/09/2020

OK, not perfect

OK, not perfect

Pros

I like some aspects of Gorilla. When it works, it works well. Some days it signs you out and is very slow.

Cons

I wish I could copy splits. It does run slow at times.

Britta
Overall rating
  • Industry: Medical Practice
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Gorilla

Reviewed on 25/09/2020

Pros

User friendly and it’s never glitchy. I’ve never had a problem using it.

Cons

I can’t think of anything. Overall it’s a good product.

Benjamin
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy

Reviewed on 26/09/2020

It has made my expense reports quicker to submit.

It has made my expense reports quicker to submit.

Pros

Easy to use the ap. It is really nice and simple. Its design is great.

Cons

Sometimes it will go off. Its as if it gets stuck.

Joe
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Solid tool that gets the job done

Reviewed on 25/09/2020

Pros

Straight forward process, iOS app works nice

Cons

The scanning feature doesnt work that well
I ended up just always manually adding receipts

Alternatives Considered

SAP Concur

Reasons for Switching to Gorilla Expense

Cost

Response from Gorilla Expense

Over last year or so, the scanning function has improved quite a bit. If any receipt does not scan please email us at [email protected] and we will make sure we update our algorithms to scan it next time.

Brenda
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very efficient

Reviewed on 22/09/2021

Satisfied but wish it was cheaper. American Express doesn't charge for theirs but doesn't...

Satisfied but wish it was cheaper. American Express doesn't charge for theirs but doesn't automatically keep the receipts for years.

Pros

Easy to use and the reps had no problems with it. Keeps the receipts for 5 years I believe.

Cons

The glitches. There were several glitches and unable to proceed.