Gorilla Expense Reviews
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176 Reviews
- Industry: Computer Software
- Company size: 51–200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Gorilla Expense Review
Reviewed on 09/11/2018
Pros
The seamless integration with Microsoft Dynamics GP and ease of use.
Cons
The pricing is a little higher than expected, but still a good solution for the cost.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good tool for employers
Reviewed on 21/09/2021
A 3/5 overall
A 3/5 overall
Pros
It's a good tool for employers to track employee reimbursements and pay them accurately. Its helps employers to set limits and make sure only the set amount is utilized. For an employee it's easy to track how much is spent and what the remaining amount is available to reimburse.
Cons
It's slightly complicated if you are a newbie or not a frequent user. I found it difficult to navigate the whole process since it involves multiple steps such as saving, choosing, submitting, which can be a hassle ending up only with the partial process. I wish there was a das board to quickly look and get an idea of what is available and what was spent, rather than searching it. Probably it might be the employer's fault at not setting it right for the employees. But as an employee, I feel it is slightly challenging to navigate the whole reimbursement process.
- Industry: Farming
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great lay out n easy set up
Reviewed on 28/09/2020
great experience
great experience
Pros
its very easy to use great lay out . Easy to figure in expenses
Cons
I've not used it enough to not know but when I figure it out I will let u know
Response from Gorilla Expense
Hi Kim,
You seem to have given 1 star, but your review seems to be a positive one. Could you please update the rating to correspond with your positive feedback? Thanks
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review
Reviewed on 25/09/2020
Our rep is very responsive and assists when individuals are taking a long time to get results.
Our rep is very responsive and assists when individuals are taking a long time to get results.
Pros
You can have different users, you get alerted when the file is complete and you can run reports
Cons
there isn't a manager side where our hiring managers can see if their employee is entered and if the results are back, but they cannot see the actual results.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gorilla
Reviewed on 22/09/2021
Pros
Gorilla mat is very sturdy and easy to use. I use it daily when I workout. It does not rip or tear and is very durable. Highly recommend
Cons
The gorilla mat is heavy and could be hard to carry.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Streamline your Expense Reimbursement Process
Reviewed on 01/10/2021
Experience has been very good. In fact, we expanded our use to include corporate credit card...
Experience has been very good. In fact, we expanded our use to include corporate credit card reporting/transactions.
Pros
Integration was easy & has streamlined our expense reimbursement procedures
Cons
As an administrator and user, it's cumbersome to have to log in and out of both accounts to complete different tasks within the software.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Senior Auditor
Reviewed on 21/09/2021
Pros
Product is easy to use and very accurate for reporting.
Cons
I don't have anything bad to say items have been made easier to use.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Program
Reviewed on 21/09/2021
Pros
Gorilla Expense is easy to use and convenient.
Cons
There were occasional issues with access to the mobile app.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review
Reviewed on 25/09/2020
Great! Simple! Easy! Affordable!
Great! Simple! Easy! Affordable!
Pros
I love that it is so simple and our candidates never have issues with it.
Cons
Maybe a video should be place for tradings for learners that are visual.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Disbursement of Funds
Reviewed on 21/09/2021
Had to do with what is provided.
Had to do with what is provided.
Pros
Easy to use in the beginning when inputing the expense accoubt
Cons
The proof of receipt is not user friendly
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Confused
Reviewed on 21/09/2021
Initially, it was difficult to learn the features. Overall, it makes sense.
Initially, it was difficult to learn the features. Overall, it makes sense.
Pros
I could upload my receipts and save in one place
Cons
It was hard to keep track of my expenses. I couldn’t always tell ilwhen they were submitted correctly. I lost some reimbursements as a result.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything in One Place
Reviewed on 25/09/2020
Pros
I like that it is all-in-one. It saves so much time because it is user-friendly. It is efficient, too.
Cons
I don't like the small fonts. It will improve more if bolder color were used.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Avid user of expense software
Reviewed on 25/09/2020
Pros
It is easy to utilize and manage. Going in on a weekly/bi-weekly basis to complete my expense report is easy and efficient. I work for a government agency that has many rules and regulations on what and how to expense things. The software makes that process easy.
Cons
I do not have any negative experience in working with Gorilla Expense software
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool to use! Fast and Easy
Reviewed on 23/09/2021
This is much easier and faster than any paper trail we used 2+ years ago
This is much easier and faster than any paper trail we used 2+ years ago
Pros
This software is user friendly and very easy to navigate through.
Cons
There isn't anything really that I don't like about this software. It's user friends, fast and easy.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great option for expense reports
Reviewed on 28/09/2020
Overall the online version and the mobile app are easy to use and input expenses and receipts.
Overall the online version and the mobile app are easy to use and input expenses and receipts.
Pros
I like the app, and that I can scan my receipts in the app and it will save them for when I am ready to submit my expenses.
Cons
Sometimes if I pull in a receipt, it will change information I have already input into the expense that I didn't want changed.
- Industry: Architecture & Planning
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Only Use as an Approver
Reviewed on 22/09/2021
It makes for easy approval of executive travel expenses.
It makes for easy approval of executive travel expenses.
Pros
It's intuitive and easy to use. Didn't require a lot of training for my use.
Cons
I haven't used in in so long that I can't recall.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ease with expenses
Reviewed on 25/09/2020
I found this expense recording much easier to utilize than our prior method once I became familiar...
I found this expense recording much easier to utilize than our prior method once I became familiar with it.
Pros
I enjoyed having a detailed description of each expense report that I had recorded.
Cons
When I was first starting to utilize it I had to learn by trial and error.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great and Easy To Use
Reviewed on 21/09/2021
Pros
It is so easy to use! I uploaded my receipts, put in a description, and get reimbursed quickly.
Cons
There’s nothing I like the least about this!
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy tracking my expenses
Reviewed on 25/09/2020
Pros
Easy views are helpful especially for not tech co worker.
Very easy to get started and customer service is great fast response.
Cons
sometimes pictures turn so blur and difficult to upload.
(Those are just crutch but happened after apple updates)
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
not very intuitive
Reviewed on 21/09/2021
Pros
If I had to come up with something - it shows what reimbursements are pending and wich are completed.
Cons
Not very intuitive. You have to create a test or fake expense in order to see what your remaining balance is. It seems like some steps are repeated just to get to the next actual step. It could be more organized and user friendly.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Gorilla Feedback
Reviewed on 25/09/2020
OK, not perfect
OK, not perfect
Pros
I like some aspects of Gorilla. When it works, it works well. Some days it signs you out and is very slow.
Cons
I wish I could copy splits. It does run slow at times.
- Industry: Medical Practice
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Gorilla
Reviewed on 25/09/2020
Pros
User friendly and it’s never glitchy. I’ve never had a problem using it.
Cons
I can’t think of anything. Overall it’s a good product.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy
Reviewed on 26/09/2020
It has made my expense reports quicker to submit.
It has made my expense reports quicker to submit.
Pros
Easy to use the ap. It is really nice and simple. Its design is great.
Cons
Sometimes it will go off. Its as if it gets stuck.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Solid tool that gets the job done
Reviewed on 25/09/2020
Pros
Straight forward process, iOS app works nice
Cons
The scanning feature doesnt work that well
I ended up just always manually adding receipts
Alternatives Considered
SAP ConcurReasons for Switching to Gorilla Expense
CostResponse from Gorilla Expense
Over last year or so, the scanning function has improved quite a bit. If any receipt does not scan please email us at [email protected] and we will make sure we update our algorithms to scan it next time.
- Industry: Wholesale
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very efficient
Reviewed on 22/09/2021
Satisfied but wish it was cheaper. American Express doesn't charge for theirs but doesn't...
Satisfied but wish it was cheaper. American Express doesn't charge for theirs but doesn't automatically keep the receipts for years.
Pros
Easy to use and the reps had no problems with it. Keeps the receipts for 5 years I believe.
Cons
The glitches. There were several glitches and unable to proceed.