Celebros Reviews
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26 Reviews
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent tool for onsite merchandising and search
Reviewed on 13/10/2020
Much needed tool for any ECommerce business, well priced and overall great support.
Much needed tool for any ECommerce business, well priced and overall great support.
Pros
Comprehensive solution for onsite merchandising driven by AI and ML with very user friendly search tool
Cons
Needs work to define final outcome so teams need to spend time testing and tweaking to get optimal results
- Industry: Textiles
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very great system
Reviewed on 15/06/2023
Pros
the system is easy to use and integration is quick. The support is great
Cons
It was all good. The employees have always been very helpful with problems
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Celebros
Reviewed on 12/10/2020
Customer service very satisfactory so far.
Customer service very satisfactory so far.
Pros
Implemented this to make it easier for our customers to find what they are looking for on our website.
Cons
Not sure yet haven't had it long enough to comment
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Find the Right Product
Reviewed on 28/09/2020
- Creating a perfect search environment for our customers. If they want to call a fork a dinglehoppe...
- Creating a perfect search environment for our customers. If they want to call a fork a dinglehopper, we're able to have their profile be able to pull up forks with no issues. Unfortunately, we do not have any that want to, but we do have some interesting terms for utensils, equipment, dinnerware, cups and more.
Pros
- Easy to create tailored searches for niche words. In the restaurant business certain types of kitchens will have their own words for a type of utensil or equipment and they just want to use that word to search for a replacement on our website.
- Create promotion campaigns for a brand. Sometimes have a running promotion with a brand and they want a certain keyword search to land on their brand's products. Easy to set up the url to land and have custom dates.
- Organizing promoted products to the top of the search. Like the promo for brands, I'm able to bring up the products that I wanted promoted. We have several items with collaborated with brands that we've put our brand on and would like to offer to our customers as the first choice of ordering.
- Customer service is amazing. I got dumped with handling the search on the website and knew nothing. With the help of the team at Celebros, I've become very confident in my work.
Cons
- My biggest pet peeve will be when a name of a category is changed within Magento, then I have to remap everything. We had a intern go through our entire website and altered the category names and I had a lot of remapping work to complete.
- Too many attributes/categories can lead to a weird search. Say I create an attribute for color and a category for a brand named blue, it will have strange result. It is easy to fix, but I still feel it should be able to pull both without having to make changes within Celebros.
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent Search Engine
Reviewed on 03/08/2022
The search engine is very well developed and the team behind is very professional, overall a very...
The search engine is very well developed and the team behind is very professional, overall a very good solution
Pros
You getting the best results also on not very accurate spelling
Cons
Easy customization of widgets would be nice
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Drive Internal Site Search Online Sales
Reviewed on 24/09/2021
I have found the support team to be very responsive and they resolve issues quickly
I have found the support team to be very responsive and they resolve issues quickly
Pros
Easy to see which products have highest conversions
Easy to spot opportunities to improve the search result experience
Instant results means the shopper gets immediate feedback both visual and product title
Cons
Overall we have been very happy with selecting Celebros over multiple projects.
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super fast natural language search
Reviewed on 21/04/2021
We were using a Magento plugin to search directly on the database, which already had quite good...
We were using a Magento plugin to search directly on the database, which already had quite good results for the queries, but was very slow.
Now, with Celebros, the search is mega fast and also the results are even better and the search is learning from the users, interacting with it.
Pros
Speed of the search. Good interpretation of natural language search queries.
Cons
To customize the look & feel to our needs, was a bit time consuming.
Alternatives Considered
FACT-Finder- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Solution for search
Reviewed on 15/06/2020
They are excellent to deal with.
They are excellent to deal with.
Pros
It had all the features we needed and compared to others with similar features was relatively inexpensive.
Cons
It has a process that runs separately to update and we dont execute that real time so changes can take time to go live unless we manually update. All solutions has some kind of issue like this that we found.
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
increase for online sales
Reviewed on 13/10/2020
Pros
We have implemented Celebros over the past years into our multi-language sites (English, German and French) and both, to our B2C and B2B sites. Celebros has powered our shop’s On-Site Search, AutoComplete, Shop-Navigation, Filter and Product Recommendations and has helped us increase online sales immensely.
Cons
Handling is sometimes a bit challenging, but you get used to it.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Results Speak for Themselves
Reviewed on 09/04/2021
As heavins.ie has such a vast range of products and the customers call the same products different...
As heavins.ie has such a vast range of products and the customers call the same products different name, Celebros Search shows us this and we can monitor and adjust our wording as needed. This means every search returns more relevant results and hence more conversions.
Pros
We use Celebros Search on Heavins.ie from the start and we find it fantastic, you can see the benefits in you Google Analytics. The integration was simple as my Ecommerce provider was already using Celebros for other websites.
Cons
I haven't found any downsides, so there is nothing I dislike.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Search Solution
Reviewed on 25/09/2020
It has been a crucial tool for our website sucess, easy to use for an administrator and complete...
It has been a crucial tool for our website sucess, easy to use for an administrator and complete for a client browsing the website
Pros
Virtual Categories, Category Filters, Autocomplete, Product sorting within search results page
Cons
Analytics are not as descriptive as they shuld be
- Industry: Textiles
- Company size: 501–1,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Double implementation
Reviewed on 04/10/2020
Would recommend this business - very good service and product.
Would recommend this business - very good service and product.
Pros
Implemented this software years ago and now doing this all over again on some new sites. Very powerful system where we have used a fair few of the features. This time we are going to use a few new ones to enhance the new sites. Overall I would highly recommend. The support we have had over the years is better than most within the IT industry!
Cons
The merchandising process is the worst part for us. We have 18000 skus and not too easy to merch these quickly. But the new implementation we are going to implement a new category so we can make this easier.
- Industry: Consumer Goods
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, and easier to get results!
Reviewed on 10/09/2020
Overall I think that the product is good, new features are available frequently and celebros are...
Overall I think that the product is good, new features are available frequently and celebros are always keen to test new options that can benefit your business. The functionality is simple and precise allowing customers to get the most from the website. I would highly recommend celebros for other websites.
Pros
It was very easy to use, even without the amazing help of the support staff you can make a real impact within a short space of time.
Cons
Integration was a challenge on our site because of the way categories were initially set up, this was a challenge but we got through it ok.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast and easy API-integration
Reviewed on 25/09/2020
Pros
- fast API-response time
- great search-results
- customer near development
- friendly customer service
Cons
Nothing to complain about. The software is designed for what matters.
- Industry: Textiles
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I like the Tool
Reviewed on 04/08/2020
Pros
The Support and the Backend - easy to use
Cons
Sometimes the waiting period for the publication is to long
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Superb search quality
Reviewed on 27/10/2020
We are very happy with the value we get out of this solution. In the past we had several issues...
We are very happy with the value we get out of this solution. In the past we had several issues regarding our webshop search and are happy that these times are over now. Our customers like the look and feel and we see good KPIs.
Pros
+ Ease of use
+ Excellent search quality
+ Customer Service
+ Campaign management
Cons
- Pricing. It is more expensive then other search solutions but you get what you pay for.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effective search with great results
Reviewed on 11/06/2020
Increase site search conversion rate & customers have openly noticed how much the site has improved.
Increase site search conversion rate & customers have openly noticed how much the site has improved.
Pros
Powerful semantic algorithm that takes the pain pointsout of searching for customers.
Cons
I would not see any negative in using this software. Top marks.
- Industry: Apparel & Fashion
- Company size: 201–500 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great search solution
Reviewed on 01/09/2020
Pros
Very good support, user-friendly backend
Cons
We have no real problems with celebros at the moment.
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service
Reviewed on 02/11/2021
Pros
Ability to view stats on most popular search terms and terms that are partial matches.
Cons
Some products will not appear in search and need to be manually linked to.
- Industry: Business Supplies & Equipment
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Site Search option to have on your Website
Reviewed on 22/04/2021
With an extensive range of products on our site it brings customers directly to where they want to...
With an extensive range of products on our site it brings customers directly to where they want to go and if it doesn't it can highlight to us where we need to update Search Terms very easily.
Pros
Excellent system that is easy to operate along with minimum maintenance required once it has been set up.
Cons
None, it is doing what we expected and wanted.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very positive experience, the team were extremely helpful & we were delighted with the results!
Reviewed on 08/04/2021
Pros
It was very easy to integrate with our website and requires little or no maintenance. The interface is easy to use and it was very good value compared to other competitors. I would highly recommend Celebros.
Cons
None, it is performing as we had hoped.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
product searcher
Reviewed on 16/10/2020
excellent and efficient
excellent and efficient
Pros
Very easy to set up
Has a great data base
Cons
Whilst the software has all of our products and a massive data base, I felt the subscription could be better priced.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful search solution
Reviewed on 30/07/2020
Pros
The creation of virtual categories and the simple search concept.
Cons
At the moment, we are very happy with Celebros.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ease of use
Reviewed on 23/09/2020
site search conversions are up
site search conversions are up
Pros
very easy to use - merchandising element is great
Cons
no.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Product Promotion tool
Reviewed on 17/09/2021
Very accommodating and helpful
Very accommodating and helpful
Pros
Easy to use
Provided training and support at the set-up stage
Follow-up support provided
Can be integrated with your website
Cons
The integration requires your external website provider's input
