Jamf Connect

4.6 (36)
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Streamline Mac authentication and identity management.

Overall rating

4.6 /5
(36)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.8/5

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36 Reviews

🏥 Eric
🏥 Eric
Overall rating
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Streamlining account creation and login

Reviewed on 26/08/2021

Pros

Our users simply open the sealed box, and after the traditional setup, are prompted to enter their IDP Credentials. Now their local account and password matches what is in the IDP. If the user changes their password somewhere other than their Mac, Jamf Connect detects and remediates the change on their Mac too.
If your org requires FileVault 2 encryption to be enabled, Jamf Connect and ensure the device is encrypted, with the key being escrowed, before any user has created their account.

Cons

While Jamf only supports Apple Devices, our Windows users get jealous of the speed in which we can deploy and provision Macs to our users.

Verified Reviewer
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Jamf on Macs

Reviewed on 28/03/2024

Pros

Jamf allows us to control access and Single Sign On on our Mac machines. Previous products did not allow the access controls we have with Jamf and we had lots of "rogue machines".

Cons

The enrollment process was a bit clunky and users struggled initially. Now that it has been deployed for a while users have adjusted.

Kevin
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Not the best for AD environment

Reviewed on 09/09/2021

fair, I like the ability to control logins and have hands free deployment but this really is only...

fair, I like the ability to control logins and have hands free deployment but this really is only useful for new Mac deployments. I did not even try to move a user to a new Mac, not sure how that would work

Pros

The ability to use hands off deployment to new users

Cons

I had issues with passwords in my testing. We us AD accounts to access our Mac computers. When Jamf connect setups on a machine that already has and AD mobile account, it makes it local, this does something that when the user changes their ad password the connection between Jamf connect and the Mac will not allow the password to be updated. I had a support ticket and we were unable to resolve this issue. Also, when running updates on a computer the updates do not complete until Jamf Connect has authenticated. I would start updates on Friday, come in on Monday, sign into Jamf Connect, then have to wait 15 minutes for the update to complete.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Expensive but great product

Reviewed on 16/02/2023

All in All the product fits well within your company if you have chosen the right applications to...

All in All the product fits well within your company if you have chosen the right applications to integrate with that.

Pros

The easy management of the product is absolutely one of the best advantages of the product.

Cons

Compared to other solutions it was a little more expensive, but if you want great software with professional support it will be worth the money.

Alternatives Considered

Kandji
John
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Its not perfect (yet)

Reviewed on 24/08/2021

Pros

In a post COVID-19 world, we had to come up with a way to deploy laptops to people and get them logged in off VPN. Jamf Connect has answered that call and made our lives easier.

Cons

The application can often be buggy and sometimes regardless of the configuration, Jamf Connect misbehaves. These aren't deal breakers, but for a premium product, I expect premium experience.

Todd
Overall rating
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Streamlined provisioning and much happier support techs

Reviewed on 09/09/2021

Great support and easy to implement, in a company that has frown from 100 to 2000 employees in the...

Great support and easy to implement, in a company that has frown from 100 to 2000 employees in the past 2 years, this has solved most of our IT problems.

Pros

This has moved us much closer to zero touch deployment and allowed the majority of our company to work fully remote from all across the US during the covid pandemic. Our IT workflows for onboarding and account provisioning have been forever improved.

Cons

Patch management can be a little confusing and we will be limited if we ever need to add Windows ir Android machines to our environment

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Mac Password Sync Solution

Reviewed on 19/08/2021

Well, it's not completely rolled out to all of our Macs yet, because we need to figure out a...

Well, it's not completely rolled out to all of our Macs yet, because we need to figure out a solution for pushing out our 802.1x wireless profile to devices for machine authentication. For the devices we are testing on, the software works well and helps to eliminate password sync issues.

Pros

It was becoming obvious that binding Macs to AD was no longer best practice. We needed a solution to keep passwords in sync and Jamf Connect does that perfectly. We also like the ability to customize the login screen and allow users to login via SSO.

Cons

I thought the implementation was a bit difficult, and we could have used additional time with an expert in order to get things up and running. I wish users could be admins on their own Macs without having admin access to all Mac devices.

Gabriel
Gabriel
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Jamf Connect is great for anyone that implements Macs in there environment

Reviewed on 19/08/2021

We love Jamf and Jamf Connect, you do have someone that walks you through in setting it up and its...

We love Jamf and Jamf Connect, you do have someone that walks you through in setting it up and its a great product.

Pros

Jamf connect is great for anyone in a Mac in your environment. It is easy to setup when you have Jamf, but it great for any MDM. Fixes Keychain issues and implement a modern way of authenticating onto the Mac.

Cons

It is a bit pricey but if you have an education it does come with a discount. You will also need time to test and setup.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Azure Authentication for Mac

Reviewed on 09/09/2021

Pros

Easy to configure and deploy, especially in conjunction with Jamf Pro.

Cons

One limitation, which is a flaw in all products in this realm, is that they can not authenticate to enterprise level networks at the login screen without a workaround. There are workarounds, but this is a flaw in macOS.

Gilbert
Gilbert
Overall rating
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you are managing macOS endpoints in your environment, then JAMF Connect is a no brainer.

Reviewed on 09/09/2021

JAMF will connect you with an engineer who will walk you through the configuration and installation...

JAMF will connect you with an engineer who will walk you through the configuration and installation of the product and will be able to answer any questions. The support for any JAMF product is overwhelming and they have an amazing community.

Pros

JAMF Connect is easy to set up when you are using JAMF for your MDM. It resolves Keychain and password syncing issues. It also helps by implementing a modern way of authenticating into your macOS environment.

Cons

It's a bit pricey, especially if you are in Enterprise. You can do the majority of the things in JAMF Connect, with its free counterpart NomAD.

Chris
Overall rating
  • Industry: Information Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The missing piece

Reviewed on 19/08/2021

Thanks to Active Directory we struggled for years to reach a zero touch deployment model. Jamf...

Thanks to Active Directory we struggled for years to reach a zero touch deployment model. Jamf Connect solved this within the span of an afternoon. We're now able to hand an employee a brand new, unopened, Mac and trust that they'll be able to power it on and be logged in within a few minutes.

Pros

Jamf Connect is very easy to deploy, within a few hours we had a usable POC in use. They've made an effort to allow branding and shaping of the user experience within Jamf Connect and it shows. No more headaches stemming from binding to ActiveDirectory.

Cons

The end user experience takes a bit to get used to, new users frequently complain about having to enter their password three times (FileVault pre-boot screen, Jamf Connect MS Azure prompt, and again to their local account) when they restart their Macs.

Alex
Overall rating
  • Industry: Entertainment
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Essential for Zero Touch deployment

Reviewed on 19/08/2021

I'll reiterate here again, the user provisioning during our zero touch deployment process is...

I'll reiterate here again, the user provisioning during our zero touch deployment process is incredible. Being able to automatically create the account on the mac and pull all essential user info like name, email, department, building etc.. and make the admins based on dynamic groups is a total game changer.

Pros

The user provisioning feature is the most important for us. We use it for automatic account creation based on user's Azure AD accounts.

Cons

It's unfortunate that user's are prompted to enter their password twice during initial provisioning, unless you're using Okta as the IdP.

Carlos
Overall rating
  • Industry: Government Administration
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jamf Connect for Government

Reviewed on 19/08/2021

We are actually purchasing more Jamf Connect licenses in order to onboard all devices with Jamf...

We are actually purchasing more Jamf Connect licenses in order to onboard all devices with Jamf Connect. One task I see coming up soon is converting mobile accounts to Jamf Connect accounts.

Pros

What I like most about this product are two things: 1) Jamf Connect creating the user account rather than creating a local account. 2) Password staying in sync with Azure credentials.

Cons

Very minimal cons. Having to log on 3 times can be a bit annoying (FileVault, Azure, Local login).

Gareth
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfectly Marries Okta and JamfPro

Reviewed on 09/09/2021

Pros

At the end of the day, it just works. We utilize Okta and Jamf to create a touchless deployment and SSO experience for our end users. They can open their new Mac directly from the factory and be logged in within 15 minutes.

Cons

Since it basically requires JamfPro to function, it's expensive. Would love to see additional discounts across multiple SKUs. It also requires some real technical expertise to fully deploy.

Corey
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jamf Connect Rocks

Reviewed on 19/08/2021

Overall I’ve been pretty satisfied with Jamf Connect. It was easy to get up and running and it...

Overall I’ve been pretty satisfied with Jamf Connect. It was easy to get up and running and it solved a problem of managing user accounts on a Mac.

Pros

I love that I don’t have to mess with domain joining a Mac and I have the ability to shut off account access to a computer or password reset now that everyone is remote.

Cons

Doesn’t seem to notify users very well when their password is expiring.

Wakefield
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jamf Connect review

Reviewed on 21/09/2021

Its been a good experience thus far. We still have a few more projects related to Jamf Connect...

Its been a good experience thus far. We still have a few more projects related to Jamf Connect brewing. Specifically, deploying Jamf connect to computers already enrolled in our environment.

Pros

I came on board shortly after the deployment of Jamf connect and it has made a big impact on our touchless enrollment. The Okta integration was convenient

Cons

Somewhat difficult to configure and the guide could have done a better job explaining some of the functionality. Specifically, I would have liked to see better documentation around FileVault workflows. I found myself digging around other sites to get information that I felt should have been in the documentation.

Michael
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jamf Connect in Education

Reviewed on 19/08/2021

It has been very reliable and was fairly easy for me to setup and build the Configs for (multiple...

It has been very reliable and was fairly easy for me to setup and build the Configs for (multiple years of JAMF setup and deployment experience not a novice)

Pros

Easy setup , Reliable, helps with SSO on my mac devices

Cons

my students and staff have to sign in and then enter their password multiple times to get in and it takes time away from education and instruction.

Jennifer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Two Thumbs Up!

Reviewed on 09/09/2021

It's been a breeze

It's been a breeze

Pros

Even though I'm not very experienced in Jamf, it is quite simple navigating through the admin portal. Plus your support team has been excellent whenever I run into issues.

Cons

I wish there could be a broader way to search in the portal.

Ryan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Solution

Reviewed on 19/08/2021

Pros

We needed a way to centrally deploy software as well as implement user policy configurations and Jamf pro made that easy.

Cons

I think the learning curve can be steep but once you are through the initial training sessions required it is pretty straightforward. The Jamf Nation site is very valuable and has a lot of help for new admins.

Mark
Overall rating
  • Industry: Utilities
  • Company size: 5,001–10,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jamf Connect Review

Reviewed on 09/09/2021

Overall it's been a learning curve for our end users but they are getting used to the new interface...

Overall it's been a learning curve for our end users but they are getting used to the new interface and features.

Pros

The ease of use and flexibility to deploy and replace our Active Directory structure

Cons

Purchasing this product took awhile but so far happy with it.

Matthew
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jamf Connect Review

Reviewed on 09/09/2021

Pros

Easy to use and great features. It is customizable which is nice.

Cons

It was tough to implement at first but once setup it is easy to use.

Ian
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Jamf Connect rocks!

Reviewed on 19/08/2021

We integrated Jamf Connect + Okta, providing a secure solution w/ good end user experience.

We integrated Jamf Connect + Okta, providing a secure solution w/ good end user experience.

Pros

It provided a way for us to shift our workload remote, now new Mac users can create a new profile while offsite.

Cons

Make it easier to stay current on the versioning.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dead simple with Azure

Reviewed on 09/09/2021

Pros

Set up was very fast and easy!
Very configurable.
Easy support.

Cons

You have to pay for on boarding it but I could have done it with just the documentation.

Janell
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Jamf Connect Review

Reviewed on 10/09/2021

We are still working out the kinks to decide if this is something we want to put on our student...

We are still working out the kinks to decide if this is something we want to put on our student work stations, but it is working well with our Mac users so at this point it was an expensive endeavor for about 10 devices.

Pros

Installation and training was easy. The person doing our onboarding was helpful.

Cons

I think we paid for 4 hours of onboarding that was done in 45 minutes. It seems a bit overpriced.

Steve
Overall rating
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Summers:Review

Reviewed on 19/08/2021

Prett positive.

Prett positive.

Pros

How it integrates with Jamf Pro on the backend.

Cons

There isn’t much to not like. It sets up easily and can be managed pretty well.