Expertrec Smart Search Reviews

Expertrec Smart Search

4.8 (28)
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Enterprise search software for eCommerce businesses

Overall rating

4.8 /5
(28)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.4/5
Customer Support
4.7/5
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28 Reviews

Frutuoso
Frutuoso
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good search solution

Reviewed on 17/03/2023

Pros

Speed and accuracy. Overall excellent product

Cons

I’d like to see an option for a more lively background

Dhaval
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Algolia Alternative with Great Support

Reviewed on 27/07/2021

Excellent

Excellent

Pros

Autocomplete feature is a really great thing in this tool. The user just needs to type the words and the products gets listed below. Search rankings can be tweaked. The search has Spell correct and has lightning-fast results -we get results back in under a few milliseconds.
Great pricing as well, we got unlimited search queries without paying a fortune for it.

Cons

Nothing, it's just perfect as it is. No trouble so far

Manisha
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Could have been improved

Reviewed on 01/09/2023

ok..can be manageable and customizable more.

ok..can be manageable and customizable more.

Pros

the way of implementation and it was easy to use.

Cons

result query is not upto the mark and can be further helpful.

Alternatives Considered

Google Docs

Reasons for Choosing Expertrec Smart Search

Its more friendly

Switched From

Google Drive

Reasons for Switching to Expertrec Smart Search

google docs iframe was the blocker.
Heather
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PDF Indexing and searching solution

Reviewed on 09/09/2021

We signed up for the 14 day free trial to see how the search would work for our data. Our website...

We signed up for the 14 day free trial to see how the search would work for our data. Our website as a lot of pages and PDFs and we were looking for a solution to enable our users to search across both. Fortunately, Expertrec's search was able to deliver and produce relevant results right out box unlike other search services that we tried. Their product team is extremely helpful, working with Puranjay was great! The affordable pricing, SAAS , and unlimited search queries were exactly what I was looking for.

Pros

Was able to index PDFs and pages and display the results simultaneously. Search is very fast and accurate when it comes to PDFs, voice search is amazing. Spell correct is fantastic for our users. Index is super fast!

Cons

The UI could be improved, dashboard is slightly complicated.

Ashley
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Cross domain Site Search

Reviewed on 23/10/2019

Pros

This is the only tool I have found that can easilly search across multiple subdomains, and display search results for all on each site. It takes quite a bit of configuring to get just right, but the customer support is very helpful in getting you there.

Cons

The dashboard interface isn't the most intuitive, especially when trying to add users or change passwords.

Alternatives Considered

Microsoft Azure, Searchspring, Algolia, Google Cloud and AddSearch

Reasons for Switching to Expertrec Smart Search

The price was much more reasonable. The other products researched had a lot of features we didn't need, so didn't feel worth the extra cost.
Basar
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very fast and efficient

Reviewed on 13/10/2023

Pros

FastEfficient ReliableEasy to DeployGood UI

Cons

Pricing is too high for small startups, there should be discounts for startups.

Brenda
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product with Great Customer Service and Attention to our Needs

Reviewed on 03/05/2023

We're just beyond the trial beyond and have not launched our pages with the feature embedded.

We're just beyond the trial beyond and have not launched our pages with the feature embedded.

Pros

Easy to integrate onto web pages. Ability to filter out pages.

Cons

I am learning some of the features-customer support is willing to answer my questions.

Marco
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fastest search on high volume WP Content I've ever seen

Reviewed on 09/03/2023

With high content filled Blog or Shop you get lost with a search plugin except this one! Light...

With high content filled Blog or Shop you get lost with a search plugin except this one! Light speed search as I've never saw.

Pros

Install the Plugin hit index and you're ready to go. It replaces automatically the Wordpress Search without any hassle. And the best Part is the advanced search results are displayed as an overlay with customizable filter functionality, without reloading the page. Also the possibility to index custom Post Types. That's a totally new search experience in wordpress. High recommend and totally worth the money!

Cons

Nothing at all - It took a a while to understand how to do all custom settings but the Support was fast and helpful.

Jurjen
Jurjen
Overall rating
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great customer support and lovely internal search engine-

Reviewed on 14/12/2020

Pros

We were looking for a better solution than the default Magento search. Thanks to a Quora question to alternatives of Google Custom Search I found out about Expertrec. We chooses for a trial for our Dilmah Benelux shop and integration was very low level, almost no technical skills needed. Were needed customer support helped fixing some issues we discovered at testing. How ever we found the first search results during tests unrelated and found out that our XML sitemap had issues in providing the correct pages. Due this we had to fix the issues with the XML Sitemap which takes us a couple of weeks. Our Expertrec trial expired but thanks to great customer support we were able to extend the trial by one more week. We found out that everything works fine now and activated the yoda plan.

Duncan
Duncan
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple But Effective Search Solution

Reviewed on 23/10/2019

Extremely good experience.

Extremely good experience.

Pros

The product is very easy to use and configure. It has been reliable and support are very responsive and helpful.

Cons

I had a couple of problems that were resolve very quickly by the support team.

Alon
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A game changer

Reviewed on 08/04/2023

Pros

I am amazed of the accuracy and speed of the Smart Search engine. We daily use search heavily in our urban furniture catalog of products. We have hundreds of products and related pages. Both our customers and our own stuff need search functionality constantly. There were many issues of inaccuracy and slow response while we were using the built in default search of our site provider. Once we installed the Smart Search a dramatic change came to our commercial activity. It delivers the highest search engine performance. Installation was very easy and there is a very efficient way to fine tune the behaviour of the search results filtering. What astound me most was the incredibly fast and very reliable service I constantly got from the support team. They delivered best service until all was perfectly set up. Highly recommended!

Cons

I would like to have an easier graphic way to customize the look of the search box. It is working very fine now but some features need experimentation until fully fine tuned.

Matt
Overall rating
  • Industry: Publishing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Memoria Press

Reviewed on 12/04/2023

Pros

Custom features for searching for products, hiding certain products

Cons

I don't think the interface is user friendly, it also took a long time to fix a problem on our site

Liam
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent customer service

Reviewed on 14/03/2023

10/10

10/10

Pros

Simple, quick and expansive. Amazing customer service.

Cons

Nada - I think it is great. Keep it up!

Jean-Sébastien
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best search engine we've found

Reviewed on 27/03/2020

It's great. The client we installed Expertrec on has hundreds and hundreds of webpages and it is...

It's great. The client we installed Expertrec on has hundreds and hundreds of webpages and it is very difficult for a client to find what they are looking for sometimes. With expertrec, it is now way easier.

Pros

The ease of use is amazing and it is very easy to design the results however we want with css. I also forgot to mention that the search results that Expertrec gives are amazing and years ahead of all the other engines we've tried.

Cons

We had a little bit of troubles setting it up with a subdomain at the beginning but it was quickly resolved by their support team.

Ls
Overall rating
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great support for a functional low-cost product

Reviewed on 21/09/2022

The support is second to none - very responsive and helpful. They are willing to go above and...

The support is second to none - very responsive and helpful. They are willing to go above and beyond to help make the product more usable.

Pros

Support, pinned results, boosted fields all work vey well. Surprising the number of features they pack into a relatively low cost product. I say again the support is FANTASTIC.

Cons

Out of the box functionality requires some leg work to get up to a more user-friendly level. Adding too many boost levels can seriously mess up result functionality.

jamison
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 3.0 /10

Year long user/administrator

Reviewed on 27/03/2020

good for the time being.

good for the time being.

Pros

Software/plugins easy to setup. Improved my overall speed with results and pictures.

Cons

Not accurate with product description and prices. No auto correct for spelling.

Curtis
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Expertrec Custom Search Customer Review - A Great Product and Great Support

Reviewed on 28/03/2020

The product provides the search features we wanted. When we needed help the customer support staff...

The product provides the search features we wanted. When we needed help the customer support staff did a great job providing assistance.

Pros

We installed Expertrec Custom Search on our web site. The widget provides a simple to use, attractive search feature. We are very pleased.

Cons

There are no features we dislike. We like the product and recommend it.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great service

Reviewed on 04/07/2022

Pros

Very easy to integrate. Great service. Many settings, speed of operation

Cons

Not always a logical interface, but it's a matter of habit

John
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Expertrec is a RARE find

Reviewed on 24/03/2020

After Google stopped offering their FREE Google custom search, building a custom search engine that...

After Google stopped offering their FREE Google custom search, building a custom search engine that worked so well seemed impossible. Better than any built in search engine too... gives you the results that google would give you.

Pros

So easy to implement the search function and easy to customize it into our very custom-designed websites.

Cons

The software works very well and is very user friendly. Even the UI on the dashboard is easy to use for the people integrating. I suppose the only thing I would like to see is possibly weekly reports on the analytics from the app... so we don't forget we have the app and we can stay on top of the searches.

Mandy
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to implement search

Reviewed on 16/09/2021

[SENSITIVE CONTENT], our Product Manager, has been helpful and quick to respond to our customization...

[SENSITIVE CONTENT], our Product Manager, has been helpful and quick to respond to our customization requests.

Pros

The team was very helpful and it was easy to get started.

Cons

We needed to make customizations to get it tailored to our needs.

james
Overall rating
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Search Engine I Ever used

Reviewed on 07/06/2021

I was able to change the colors to match my website. My brand is most important to me, the softwar...

I was able to change the colors to match my website. My brand is most important to me, the softwar looks like it was made for my website

Pros

I tried 5 other places, they were not good, in fact i would not use the others for free This place should be charging way more.

Cons

0 no complaints this is a really good system.

Tobias
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Straightforward to set up, does the job, looks good

Reviewed on 23/06/2021

Pros

- easy set up
- looks good
- "set and forget", it just works
- quick responses from support team

Cons

The search page triggered a "target url domain is outside the website URL domain" in google search console for some reason. This is of no real consequence though.

Koren
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 19/03/2020

This was exactly what we needed. This search engine is quick and always supplying the correct...

This was exactly what we needed. This search engine is quick and always supplying the correct information

Pros

Simple system. Had a few problems with integration but the team at Expertrec got on it and got it taken care of. I had very little knowledge on what is involved with a search engine. And now I don't know how we survived without it. It works like a dream!

Cons

Being a designer I would have liked a little more options on the design of the search box.

Raphael
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Support

Reviewed on 30/01/2020

Marrying overall content of certain pages

Marrying overall content of certain pages

Pros

I liked the support that was extender to me.

Cons

The initial limitation or lack of clear custom package.

esther
Overall rating
  • Industry: Research
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very happy about Expertrec!

Reviewed on 23/10/2019

We needed a good reliable search engine

We needed a good reliable search engine

Pros

Good, fast, reliable search engine.
Also friendly en speedy support
no advertising
can be smartly integrated in your website

Cons

No cons so far, would be easier if it was for free ;)