Springly Reviews

Springly has the needed functions for non-profit administration. Having tags for different membership groups makes it easy to pull information. Step-by-step process in response to backend and customizable fields on the platform.

No live representative when something needs to be checked right away. Needs more access to customization of all communication and more than one communication channel. Integrating social media and direct payment links that do not require registration or multiple pages to get to payment processing entry.

If I'm being honest, not much. I have begged our group to find an alternative to switch to.

Not a lot of flexibility with setting up a page. Members are constantly having issues getting payments to process. Members do not Re dive our emails & we have received a poor rating for basically no reason. No easy way to contact a person on the phone.

I love that it has everything you need all together: the biggest factor would probably be that if you are fundraising/selling something/excepting donations that the financial is integrated into it

I found some of the technology difficult to use – but the help that they gave me was great, and they were quick to respond

I love how easy the technology is to use and even more how friendly and responsive the IT support is.

I do hope for some more text/font/color options and other formatting options to come out in the near future.

The software had the potential to work well for our needs, unfortunately, we were stood up repeatedly by product specialists who blamed 'technology' and 'the system' for why they didn't attend meetings that they organized, in spite of sending us multiple confirmation emails, as well as accepting calendar invites (that they also organized). After wasting an hour waiting in Zoom meetings for them to attend, and getting half hearted excuses and no real apologies, we went with a different product.

Customer service was abysmal, product specialist team had no interest in helping us navigate the product, extremely limited support hours.

Springly people are kind and empathetic toward this struggling nonprofit.The Springly service is all I could ask - especially important once the critical personnel are recruited.

The (new) missing 1 AI for assistance, options, and editing necessary for implementation. 2 Video library - perhaps an extensive component of the AI service.3 Chat - AI and live.

Email Campaigns and Registration for events

Difficulty for printing Name Tags. Could not use feature because it requires a special expensive label

You can take payment online, do accounting, and keep track of membership.

Its not intuitive to use. The accounting is choppy and hard to use. It's not a clean using interface overall.

We like that springly is built with smaller organizations in mind. Many of the other solutions we considered were over-featured and over-priced for an organization like ours.

Some integration/import features that would be helpful and time-saving aren't available.

Easy to integrate. Nicely presented. Others thought highly of it.

Somewhat time consuming. Some parts confusing to some.

Springly has been a great help to the daily running of our organization and allows us to scale by introducing more sophisticated features as and when we need them. Also, being able to share data access with the other administrators has made teamwork a lot easier. The cloud-based system means we are no longer at risk of losing data should my computer break down.

Nothing major to report as of yet, but more features and integrations could never go amiss.

Springly is an ideal platform for our needs, a large regional organization with many chapters to manage, and a great emailing feature. The Springly team really listens to suggestions of features to add, and the upcoming product improvement list proves it... even if sometimes we would like our requests to become reality a bit faster ;). Updates are very intuitive and functional.

Sometimes we would like our requests to become reality a bit faster.

The user support is top-notch and takes into account our comments and suggestions for future updates. This software has made it so much easier for our organization to operate, we can focus more on our primary missions! Thank you!

Nothing that really comes to mind, we love working with Springly

We now do all of our accounting through the software. Membership management is now very simple and memberships are done online, as well as payments.

The possibility of manually generating invoices still needs to be developed but Springly works very regularly on adding new features.

After deciding to shift our entire system over to Springly, we have been very impressed with the software and how it continues to help us on a daily basis. The response time is excellent, the user experience is pleasant, and listing new products on the online store (i.e. cruises and training packages for us) is super simple. We have essentially managed to revitalize our organization by adopting Springly!

No major points of improvement stand out, at the moment we are happy with the product.

Membership management, accounting, membership fees, receipts, etc... all integrated with a multitude of possible settings for each function.

There are so many functions that it's a bit of a gas factory and it's not always easy to find what you're looking for. So it takes some getting used to.