SBN Suite Reviews

-SBN Customer Service. If you have any recommendations or need information on improvements the SBN team will take it seriously.
-Ease of use. I was able to deploy the modules with non-safety colleagues and they can easily use the platform.
-Internal Data Metrics. This was being built out when I was using the platform and made it easier.
-Cross-functional. Having the apps and web-based solutions made it easier to engage non-employees in the system. SSO made the program easy to use.

-Nothing negative. The SBN Suite has updated in the last year or so since I have used it, so my comments may not be warranted. Data analytics was forming at the time and believe it has already been improved upon. It would be interesting to associate JHAs and Job tasks with building a process within a manufacturing unit. This would mirror some DoD tools, but the value would be able to generate a site risk register automatically.

Software is easy to use and very modifiable.

Since we have a large number of inspections that are processed on a daily basis users see delays with speed (uploading, downloading, refreshing content, etc.).

It is a platform that is very customizable and the tech support that they provide are great. The fact that the subscription is base on records saved and not by the number of users is a game changer because it frees up the automatic notification feature and workflow.

It takes time to set the workflow up to just the way you like it. The UX is not the best.

I have used this software for almost five years as part of my job. I have also been responsible for training several employees on how to use this software. I have found it to be very easy to learn, use, and train others on.

When wifi or service is limited it will sometimes spin for a very long time while trying to upload. This can sometimes only be fixed by switching the ipad into airplane mode and waiting longer. It would be nice if it would automatically just save to the device for a later upload if it detected slow service.

It is very easy to use, reports looks professional, and the customer service is excellent.

It would be useful to be able to export to Word, or have the ability to make changes as in a Word.doc.

I can do almost everything necessary in the field with little need to go back and edit what I've entered. I like the ability to convert the report to pdf and the integration of photos.

The one weakness I find is in the report writing part of the program. It has limited character control and should be more rtf friendly. Or better, allow you to export to MS Word to edit and then cut and paste back into the report without having to redo all the codes (which you can't see - only the spacing effects). It also lacks variety in size of photos and ease of manipulation.

Ease of use. Simple.

Ability to edit reports (specifically exceptions) once generated. If an exception needs to be edited, the report needs to be completely regenerated.

the customizable options available for the tools

timeframe to which updates, upgrades or changes are completed

Data connection out in the field with ease of use. Ability to generate reports on the go.

Grammatical errors, corrections not saving, having to redo the entire report to make changes needed.

The software is very customizable. The hardest part is deciding what you want the software to do. As the name implies, it's simple, but useful and needed.

Occasional bugs with tagging the locations. Customer service has been able to resolve the issue quickly each time.