Incode Omni Reviews

We’ve seen and used a lot of KYC tools, but Incode is different in a very good way. The onboarding process is straightforward, doesn’t make things complicated for no reason, and it just works. What stood out to us is how easy it makes everything feel while still keeping things tight security-wise.

From what we saw and used, Incode seems to have everything working great. There wasn’t anything to complain about.

The support we have from Incode is really top notch, its feels more like a partnership and not a vendor-client relationship. The team from Incode helped us customize the workflows exactly how we need to in order to have less fricition for good customers and more friction for the ones who are potentially trying to take advantage. Technolgy is great, AI powered passive liveness works incredibly well and the roadmap for the product is promising.

No problems with the platform for the last 2 years, some hiccups are there, sure, but the CS team is fast to respond and correct whatever is needed.

Easy to set up as the CS team is great, a lot of modules and functionality so the support is important to set it up properly. Fast onboarding, as this is crucial for iGaming industry we needed the fastest solution on the market, but still very capable when it comes to stopping fraud.

Nothing, all good. As there as many modules you need Incode's support to set it up properly. So this might be a con for very small organisations, but not for us.

Incode has been a good choice for us when updating customer payment details or catching fraud. We added Incode to our website without a problem, and it works well with our other systems. The best part is that it doesn’t get in the way of our customers just trying to shop.

It took our team a bit to get the flow just perfect so we don’t slow the experience of customers too much.

We specialize in connecting remote workers from all over the world with prominent global brands, and the need to securely handle sensitive data is a constant. With Incode’s tech, our onboarding and ongoing security measures, like resetting passwords, are more streamlined than ever. We really count on their face matching and document verification capabilities. Given we deal with a a lot of document types from various countries, it’s been invaluable to have Incodes support to ensure were meeting our security benchmarks.

The response times for custom features could be better. We’ve got a solid communication with Incode’s support, but speeding up the customizations would definitely help

I was a part of the team that evaluated several options for improving our security measures in our manufacturing operations. Incode provided precise face matching and document verification capabilities. As we often handle sensitive contracts and employee information, the accuracy of Incode’s system gives us confidence in our security protocols.

Nothing in particular, pricing is a bit high but on the other hand you do get a lot of customization and features.