RoboHead Reviews

Ease of use, great communicating tools internally and easily scaleable.

Took quite some time to iron out the bugs and make the software work for our purposes.

Robohead has made project management and creative review in our Marketing Department so much more efficient. Through the use of project templates, task dependencies, project initiation and progress management is streamlined. The responsiveness of the Robohead support team is very good in the rare instance of a problem and they are always updating and improving the platform.

The setup of project templates can be time consuming initially, but well worth the effort as this streamlines the project setup and management for reoccurring projects.

Almost nothing except for the review functionality.

Nothing is user friendly, shifting tasks makes no sense and my team and I constantly have to go in and manually adjust things. Glitchy and finicky. We have had three meetings in two months to go over how to use this software and every time something goes wrong during the demo. THREE meetings with all the same people because literally everyone has something go wrong when they submit a project.

I like Robohead for its ease of use and it is very easy to understand

I have not yet found any cons with Robohead

Robohead is easy to navigate. Easy reviews, notes, and approvals compared to other task/project management tools.

Project display and search should be easier to locate past projects.

I enjoy using RoboHead as it is easy to leave comments, make suggestions, it is very user friendly!

At first I had some problems saving my comments/suggestions but it is a quick learn.

RoboHead keeps all my projects moving smoothly. It's intuitive, customizable, and fits my needs perfectly.

I can't think of anything I dislike about RoboHead.

I like the main view the my work page. It's easy to tell the status of a project

I seem to not get notifications, also it will glitch out sometimes. I wish there was a better calendar view that told me just when things are due and what the project is and not the task.

I like that it's structured and there's lots of ways to connect communication points within a team and an external project requester.

The lack of customization, the rigidity of the templates, the flow of building projects and communications. It seems unnecessarily messy and not an easy on the eyes interface.

Being able to see what projects I have and when things are due. Being able to keep track of my freelancers projects as well.

The ease of changing out someones name or a dropdown function.

Robohead allows you to capture everything in one place. Prior to implementation, our team relied on spreadsheets and email. This made it difficult to track down changes, capture approvals and know which projects were in progress and on time. With Robohead, we have one source that captures all project notes, corresponding documents and approvals. As a project manager, I can easily log in and see what step each project is on.

In the review boards, it would be nice if we could hide previous versions within one board without having to create a second one.

The product is very easy to use. Simple to train others on.

Updates can be time consuming and use is slow at first

Easy to create projects, tasks, and keep track of where everyone is. I really like how you can interconnect different projects together based on the task pre-req.

Reporting aspects is a bit confusing. Wish it was more user friendly like Salesforce report building.

The feature of seeing comments by other contributors on documents.

Tracking my documents was difficult and very cumbersome.

I love the ease of the program, when creating projects for the company.

The feature I least like is it does not give a update once the assignment has been started.

Robohead is a very customizable system that can be adjusted to meet the needs of the team. We use the system to oversee all of the projects funneling through our internal creative agency, and it's simple for each account/project manager to customize the views to see only the items relevant to their daily work, but we can see the bigger picture of what our team is working on too.

The customer service is excellent - I always receive timely assistance when I chat with the support team, and most of the time they can resolve the issue on the spot. In the event that they cannot quickly resolve the issue, I receive detailed follow-up when they do resolve it.

Robohead also listens to their customers through the enhancement suggestions. The release webinars are valuable to learn about the updates and new features that are added.

There are a few pieces of browser functionality that don't work with RH. Currently there's not a way to duplicate a tab in the browser and get to the same place in RH (this would be useful when cross-referencing job details and reviews, for example) and the "back" button doesn't work either. Neither are deal-breakers, just would be nice to have.

It would be nice for account/project managers to be able to organize the "My Work" view for project team members (when multiple tasks for different projects are due on the same day, sometimes there is a certain order that things should be worked on, and that has to be manually communicated instead of something we can organize in the system).

I love that templates are customizable and tasks for projects are automated to go to the next steps. There are Gantt charts that are so easy to manage and rearrange schedules. I know where all the projects are at any given time based on the schedules and workflows. Customer support is excellent and extremely responsive. Whenever I reach out about any questions, I have a response or answer within that hour. Robohead has also been great when listening to clients and roll out enhancements often.

There were very minor cons but Robohead has been great with listening to their clients and I have seen many enhancements in this past year to help with some of the minor cons have been.

I like the project templates and the fact that you can make those without any programming.

The software is a little quirky when it comes to automation- for instance rejected proofs- they should notify you when one has been rejected, also when in the My work tab, clicking on a project takes you to modify the project- when really I just want to work on the project so that's kind of frustrating- Also the dashboard has very little value to me as someone who uses the software- I want to see my task not a list of metrics showing me how many are blocked- Again there may be a way to set this up- but By default Robohead comes in a mode that most people don't need. It feels sometimes like the software is bootleg and things are just fixed quickly with patches and hot swaps- It has so much potential- especially with the acquisition of DaVinci Workgroups- both aren't perfect by any means but if you sit down and think about the real touch points and pain points your customers have with your product- you are bound to make something brilliant! hope this helps

Dashboard is very helpful to see all projects at a high level and where they are all at in the process.

I wish you could take reviews and download the edits into pdf.