YellowSchedule
YellowSchedule
About YellowSchedule
YellowSchedule is a web-based online appointment management and patient CRM management tool for behavioral health professionals. The product enables healthcare administrators to reduce appointment no-shows, acquire new customers, re-schedule appointments, online appointment bookings, and maximize revenues.
YellowSchedule enables appointment scheduling by offering features such as click & create to schedule appointments; schedule recurring appointments 2 years in advance; allowing users to share or un-share their calendars with other co-workers; and syncing calendars with external vendors including Google, Yahoo, iPhone, and Outlook 2007. The appointment reminder module of the software enables users to accept or decline an appointment by simply responding to the SMS or email based reminder.
YellowSchedule allows users to book their appointment online well in advance by offering live integration with the customer’s website, and enabling customization of features such as prices, appointment duration & staff working hours. The product also offers real-time communication features enabling ad-hoc communications with the patients on their registered phone number or address, and maintaining a log of all client communications. The software enables enterprise level user administration by setting role-based permissions, and delivering client services based on their geographical locations.
YellowSchedule is suited for therapists, physiotherapists, chiropractors, fitness instructors and other professionals, as well as for caregiving enterprises such as clinics, hospital groups, universities, and financial institutions. The product offers integration with third-party tools such as Joomla, Google Calendar, WordPress, Drupal, Facebook, and Stripe. Some of its key customers include Helix Health, Go Daddy, Goodlife Fitness, and UCLA.
Key benefits of YellowSchedule
? YellowSchedule enables appointment workflow management for healthcare professionals, by allowing patients to confirm or deny appointments through a text-based response that is synced with the clinician’s calendar.
? The integrated patient CRM module of the product allows automated scheduling & notes capturing, decreasing the admin work of the clinician and reducing patient no-show rates.
? The product sends out automated appointment reminders to clinicians & patients resulting in higher participation rates and efficient redeployment of staff and resources.
? YellowSchedule enables secure online payments by enabling administrators to manage functions like deposits, payments, pre-payments, and receipts, as well as integrating them into the appointment booking process.
? The software is hosted on the cloud and can be accessed from any device through apps on iTunes, Google App Store, and Windows phone.
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Reviews
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Couldn't live without it!
Reviewed on 02/07/2015
I was an early adopter of YellowSchedule and have been using it for over 3 years now. I honestly...
I was an early adopter of YellowSchedule and have been using it for over 3 years now. I honestly could not live without it.
I am a driving instructor, on the road all day so unable to deal with phone queries and I operate as a one man band. The online booking facility is FABULOUS for me and my pupils as it allows them to check my availability and book lessons without having to wait for the end of the day for me to be able to call them back. It also means I don't have to spend my evenings playing catch-up with loads of phone messages about lesson bookings!
The SMS reminders before a lesson are a real god send - teenagers are not the best at remembering lessons booked a week or so in advance and often make other plans, forgetting they have a lesson booked!! The SMS reminder either gives them time to re-arrange their other plans or to let me know they cannot make it, giving me time to sell their slot to someone else.
Before YellowSchedule I had a real problem with "no shows" where I would drive to pick a pupil up and find they were not there as they had forgotten their lesson - a real cost to me in terms of fuel and time to get there plus lost income from the lesson which I could have sold to someone else IF I knew they weren't going to attend.
Since YellowSchedule my No Shows have reduced to virtually ZERO (I've had one in 3 years - they confirmed their appointment 24 hours before, but still forgot!) At least I was able to charge them for the lesson as I had their confirmation that they would be attending!
The team behind YellowSchedule are very friendly and approachable and very quick to respond to any issues or queries I have ever had.
I cannot recommend YellowSchedule highly enough!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Value for Money
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- Likelihood to recommend 10.0 /10
Lifesaver!
Reviewed on 05/09/2019
Yellow schedule is fantastic!
Yellow schedule is fantastic!
Pros
This software is so easy to use. The scheduler is very user friendly and has many customizable features. It helps my workflow run smoothly.
Cons
The one thing I wish yellow schedule would offer as a feature is an automatic refresh feature.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 4.0 /10
Good, with some downsides
Reviewed on 12/09/2019
Pros
It offers appointment confirmation, not just reminders
Cons
The app is very unstable, one of our users cannot get it to work at all. Functionality on the app is not good.
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Yellow Schedule review
Reviewed on 09/09/2019
n/a
n/a
Pros
I like the ease of use of the software. I also like the low cost of the software.
Cons
I actually like most everything about the software but If I had to choose something I would say that I wish I could add more contacts for the price.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
Easy to use, some technical issues
Reviewed on 05/09/2019
It helps to consolidate the schedule so everyone can see the schedule from wherever they are.
It helps to consolidate the schedule so everyone can see the schedule from wherever they are.
Pros
Easy to use, creating customers and appointments is easy. I like the automatic reminders that are sent to customers.
Cons
We have had multiple tech issues, you cannot change the name on an appointment or the original customer will get notifications instead of the new one. We have had appointments randomly deleted etc.
YellowSchedule FAQs
Below are some frequently asked questions for YellowSchedule.Q. What type of pricing plans does YellowSchedule offer?
YellowSchedule offers the following pricing plans:
- Starting from: USD 29.95/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of YellowSchedule?
YellowSchedule has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does YellowSchedule support?
YellowSchedule supports the following languages:
English
Q. Does YellowSchedule support mobile devices?
YellowSchedule supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does YellowSchedule integrate with?
YellowSchedule integrates with the following applications:
Drupal, Google Calendar, Joomla, Meta for Business, Stripe, WordPress
Q. What level of support does YellowSchedule offer?
YellowSchedule offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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