1 EDI Source
About 1 EDI Source
1 EDI Source is a leading provider of electronic data interchange (EDI) solutions, empowering businesses to streamline their supply chain operations and achieve greater efficiency and accuracy in their data exchanges. With 35 years of experience in the industry, 1 EDI Source offers a comprehensive suite of EDI software and services designed to meet the diverse needs of businesses across various industries.
At the core of 1 EDI Source's offerings is their flagship product, EDI HQ. EDI HQ is a powerful and user-friendly software solution that enables businesses to easily manage their entire EDI workflow from one centralized platform. From data translation and mapping to trading partner management and compliance validation, EDI HQ provides all the tools businesses need to automate their EDI processes and improve productivity.
With EDI HQ, businesses can seamlessly integrate EDI transactions with their existing business systems, such as ERP and accounting software, to streamline operations and eliminate manual data entry errors. The solution supports a wide range of EDI document types and communication protocols, ensuring compatibility with trading partners and enabling smooth collaboration across the supply chain.
In addition to EDI HQ, 1 EDI Source offers a suite of complementary services to support businesses throughout their EDI journey. These services include EDI implementation, trading partner onboarding, training, and ongoing support, providing businesses with the guidance and expertise they need to succeed in their EDI initiatives.
With a focus on innovation, reliability, and customer satisfaction, 1 EDI Source is committed to delivering best-in-class EDI solutions that drive business growth and success. Whether you're a small business looking to streamline your operations or a large enterprise seeking to optimize your supply chain processes, 1 EDI Source has the expertise and technology to help you achieve your goals.
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No better EDI software on the market
Reviewed on 26/07/2018
25+ years of EDI experience and this is the only product I've ever used and liked. I support other...
25+ years of EDI experience and this is the only product I've ever used and liked. I support other EDI customers using other software and this one is hands down the best of breed.
Pros
The software is very intuitive making it easy to query and find data. The mapping tool is the best I've come across allowing for highly customized mapping. With the scheduler, EDI can be run automated and unattended and will alert you if it needs help.
Cons
There is a reporting tool but you can't really create your own reports without help. Most times I just want to be able to export a line view to excel. That would be a nice value add.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
It works goodly
Reviewed on 08/02/2024
Pros
I does what it is supposed to do and seems to do it pretty well
Cons
The set up process had some hiccups with mappings going to wrong fields or being repeated. There was some issues setting up FTP with the partners
Response from Epicor Software
Thank you for taking the time to share your feedback, it's important to us. If there are any additional challenges that you are experiencing, please reach out, we are happy to address them.
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
It works, but is it the best?
Reviewed on 13/02/2024
Was not, or did not seem to know NetSuite during the implementation. We have to show them how to...
Was not, or did not seem to know NetSuite during the implementation. We have to show them how to do many things. Each time a certificate needs updated (typically annually) it is VERY difficult to get them to schedule the update properly. Any time you need help, it is VERY difficult to get someone to assist you. Then once you get someone to assist you, it takes them forever to get anything done.
Pros
Once it is configured properly, it seems to work.
Cons
Takes forever to get any changes made. It is like pulling teeth for them to help. You will submit a ticket and you get a very short response.
Response from Epicor Software
We're truly sorry to hear about your recent experience with 1 EDI Source. We take your feedback seriously and would like to address the concerns you've raised. We are actively working to enhance our process to ensure faster and more effective resolutions. We understand the critical importance of being proficient with integrations like NetSuite, and we are strengthening our training programs to support our clients during the implementation phase better. Regarding the certificate updates and assistance if with AS2, we have an enhancement that can solve this challenge. We’d love the opportunity to discuss this further and see how we can improve your experience. Please feel free to reach out to us through our customer success channel.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
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Reviewed on 13/02/2024
Pros
Well designed application. uershlhdaefh a.kefc v
Cons
Difficult to administer in changing infrastructure environment. No temp licenses.
Response from Epicor Software
Thank you for taking the time to share your feedback. We understand the different challenges a hosted environment can present based on permission levels. We do offer temp keys and would be happy to discuss setting you up with a temp key. Please reach out if you would like to do so.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
The company is supported by a larger organization, Epicor
Reviewed on 16/11/2023
Pros
They are willing to take on EDI management
Cons
Support is limited off hours, and they have scheduled maintenance windows which conflict with our heavy operational times.
Response from Epicor Software
Thank you for taking the time to share your experience with us. We are glad to hear that you appreciate our partnership and we apologize if access to our Support team was ever impeded in any way. We strive to provide robust support even during off-hours support and scheduled maintenance windows. We understand that these issues can be frustrating, especially when they conflict with your operational times. We are committed to providing the best possible service to our customers and will do our best to address your concerns. If you have any questions or concerns, please don’t hesitate to reach out to us.
1 EDI Source FAQs
Below are some frequently asked questions for 1 EDI Source.Q. What type of pricing plans does 1 EDI Source offer?
1 EDI Source offers the following pricing plans:
- Free Trial: Not Available
Contact 1EDISource for detailed pricing information.
Q. Who are the typical users of 1 EDI Source?
1 EDI Source has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does 1 EDI Source support?
1 EDI Source supports the following languages:
English
Q. Does 1 EDI Source support mobile devices?
1 EDI Source supports the following devices:
Q. What other apps does 1 EDI Source integrate with?
1 EDI Source integrates with the following applications:
Dynamics 365 Business Central, Epicor Advanced MES, Epicor for Automotive, Epicor for Retail, Infor Cloud ERP, Infor Distribution SX.e, JD Edwards EnterpriseOne, Kinetic, Microsoft 365, NetSuite, Sage 100, Sage 300cloud, Sage 500, Sage Intacct, Sage X3, SyteLine
Q. What level of support does 1 EDI Source offer?
1 EDI Source offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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