TurnPoint
About TurnPoint
TurnPoint Care is a community care logistics solution which provides home & health care services with the technology to manage tasks such as automated scheduling, journey planning, electronic billing, consumer invoicing and single-point data entry.
With staff management tools, including automated rostering and staff scheduling, journey planning, appointment setting and qualifications tracking, TurnPoint Care aims to enhance user productivity. Further to staff management, TurnPoint Care incorporates financial and client management tools such as payroll support and invoicing, alongside automated carer alerts.
Key benefits of TurnPoint
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Reviews
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very happy customer
Reviewed on 10/01/2022
Our experience has been extremely positive.
More information and better information are now easily...
Our experience has been extremely positive.
More information and better information are now easily accessible to all concerned which has resulted in less mistakes being made and an improved service to our clients.
Scheduling, processing of timesheets and claiming for services are all now much quicker which has freed up staff to be more pro-active.
The TurnPoint support team have been very responsive and easy to deal with throughout the whole process.
Pros
Appointment scheduling is very straight forward and easy to learn which is important when bringing on new staff. Entering repeat appointments is very quick.
Care workers in the field appreciate the fact that they have all relevant client information at their finger tips and are instantly advised of any changes to their rosters. They don't appear to have any problems using the mobile "app".
Communication and information flow among the team members in the office, care workers and clients has greatly improved with less mistakes being made.
Processing of timesheets is extremely quick and payroll integrates well with TurnPay.
Claiming from Services Australia (My Aged Care), NDIS and DVA for services is as straightforward as it can get which especially with Services Australia is not an easy task.
Reporting and querying the database are very flexible. TurnPoint is becoming more and more a one stop shop for all our relevant client information.
TurnPoint is very intuitive and easy to use. Implementation went smoothly and all staff are very happy with it.
Cons
No software package is perfect but nothing comes to mind which is really worth mentioning.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Has been great especially with programmer's being on call whenever needed.
Reviewed on 12/07/2018
Makes the communication between head office and staff (employees working remotely) extremely easy...
Makes the communication between head office and staff (employees working remotely) extremely easy considering they are remote.
Record keeping through the system has also been seamless and make our job very easy especially when needing to track when urgent.
Pros
* programmer open to ideas / changes that make system work better for our needs
* simplicity in use for our care workers and admins
Cons
Having the time as an admin to understand all the functions and changes as it is constantly developing
TurnPoint FAQs
Below are some frequently asked questions for TurnPoint.Q. What type of pricing plans does TurnPoint offer?
TurnPoint offers the following pricing plans:
- Starting from: $12.50/month
- Pricing model: Subscription
- Free Trial: Available
A$12.50 per user / month with a minimum monthly system access charge of A$250.00.
Q. Who are the typical users of TurnPoint?
TurnPoint has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TurnPoint support?
TurnPoint supports the following languages:
Arabic, Chinese, English
Q. Does TurnPoint support mobile devices?
TurnPoint supports the following devices:
Q. What other apps does TurnPoint integrate with?
TurnPoint integrates with the following applications:
ELMO Software, MYOB Business, Xero
Q. What level of support does TurnPoint offer?
TurnPoint offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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