Spanning
About Spanning
Spanning is a cloud-to-cloud backup and recovery solution for G Suite, Office 365, and Salesforce. The platform is designed to help businesses protect their data within the cloud in the event of user errors, malicious activity, security breaches, and other disasters, and provides automatic and manual backup options for businesses of all sizes.
For G Suite users, Spanning can be used to automate data backup and recovery for all G Suite tools including Gmail, Google Drive, Calendar, Contacts, and more. The Office 365 plugin supports Sharepoint, OneDrive, Mail, and Calendar backup and restoration, whilst the Salesforce connection allows users to backup base objects, metadata, Force.com apps, Chatter posts, and more.
With industry standard privacy, security, and compliance measures, Spanning provides comprehensive protection for user's data with an unlimited amount of storage and no limit on the number of backups. Backups can run automatically in the background, be triggered on demand at any time, or scheduled for specific dates and times. The status of backups can be tracked with visual displays to highlight completed backups, temporary errors, failed backups, and those which need attention.
Spanning also facilitates data restoration with options for point-in-time restore which allows users to restore data from any previous backup, granular, search-based restore with which users can recover selected files using the search functionality, cross-user restore which allows users to restore data from one user account into another, and end-user self-service restore. Close integration with Salesforce means that the Spanning restoration feature can be built-in to the Salesforce interface for a seamless experience.
Key benefits of Spanning
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Reviews
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- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Salesforce Backup Utility
Reviewed on 13/09/2018
Backing up both Salesforce records and metadata was critical to our organization, as we've invested...
Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours.
Pros
Spanning is easy to use, effective, and has great customer support. One of Spanning's most valuable features is that it functions withing Salesforce, integrating very well and eliminating the need to visit another website or use a different application to check the status of and access backups.
Cons
While initial sales and setup support can be conducted via phone, ongoing support is primarily conducted via email.
- Industry: Plastics
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for easy M365 Backup
Reviewed on 18/10/2024
Pros
Its easy to set up and administrate. Works fine.
Cons
The Web interface is a bit mixed up but when you got it once, its easy.
Alternatives Considered
Veeam Backup for Microsoft Office 365Reasons for Switching to Spanning
It was way cheaper and it was easier to set up.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Avoid Spanning
Reviewed on 30/11/2023
The overall experience with spanning was poor.
We really wanted to like the product, and the way...
The overall experience with spanning was poor.
We really wanted to like the product, and the way it was demo'ed to use was fantastic. However, once we started deploying it to our customer base we quickly realized there was many downsides to the management of the product and at that point Kaseya has their grips on you and wont let go.
Pros
From the surface spanning looks like a fantastical product. In a demo it it is very easy to use, end user friendly with a self service portal. Sales does a excellent job selling it.
The self service portal and linking it to your M365 login is fantastic idea, Setup is fairly straight forward.
Cons
Kaseya that is all that really needs to be said. On the surface Spanning is a great product and has good potential. When it works it does exactly what we would expect. However, the partner management inferface that Kaseya has developed for the product makes it almost useless for us. Kaseya sales over promises and under delivers once you start utilizing the product with multiple customers. Constnat login issues, multiple errors on backups that never stop. The management of the product becomes overwhelming.
Alternatives Considered
Dropsuite Email BackupReasons for Choosing Spanning
We were switching from Veeam for M365 to get the data moved to a cloud provider and for the customer facing self service portal. Ultimately we went back to Veeam for M365 as spanning was just to painful.Switched From
Veeam Backup for Microsoft Office 365Reasons for Switching to Spanning
We had an existing relationship with Kaseya for a couple other products which ultimately played into our choosing Spanning. Ultimately however the Spanning mess has caused our partnership with Kaseya to sour and we will be avoiding their products going forward.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy, quick, simple 365 backup
Reviewed on 24/07/2023
Pros
The ease of the setup, and once you set it up it just works without much interaction at all!
Cons
I would like to be able to schedule more frequent backups but I think that limitation is on the microsoft side
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Customer support degrades after takeover by Kesaya
Reviewed on 20/12/2022
As a small Startup we used this to backup Google Suite account data for > 5 years. Restores we...
As a small Startup we used this to backup Google Suite account data for > 5 years. Restores we needed during that time worked fine.
Pros
Simple setup, with "set and forget" functionality. The few restores we had to make worked flawlessly and in acceptable time.
Cons
We were presented with pricing to sign up which did not transparently state an increase once a certain quota was reached. That needs to improve, else it feels like false advertisement.The offer that we received to cover for the overage was actually reasonable and comparable to competitors. Just the lack of transparency did not sit right with us.We decided to leave and it was and still is impossible (since > 6 months!) to get a confirmation of our cancellation from customer support which has degraded considerable after the takeover of the company by Kesaya. Is it correlation or causality?
Spanning FAQs
Below are some frequently asked questions for Spanning.Q. What type of pricing plans does Spanning offer?
Spanning offers the following pricing plans:
- Starting from: USD 48.00/year
- Pricing model: Subscription
- Free Trial: Available
Contact Spanning to get an accurate price quote tailored to your organization’s needs. We’ll account for volume, non-profit status, and multi-year commitments.
Q. Who are the typical users of Spanning?
Spanning has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Spanning support?
Spanning supports the following languages:
English
Q. Does Spanning support mobile devices?
Spanning supports the following devices:
Q. What other apps does Spanning integrate with?
Spanning integrates with the following applications:
Google Workspace, Microsoft 365, Salesforce Sales Cloud
Q. What level of support does Spanning offer?
Spanning offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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