LineLeader by ChildcareCRM
About LineLeader by ChildcareCRM
Introducing LineLeader by ChildcareCRM
One login gives you absolutely everything you need to run your business and optimize your family experience in one unified platform.
Easily search, manage, and report on pre- and post-enrollment data, making running your business—and your family experience—easier and more convenient.
LineLeader delivers full-featured customer relationship management (CRM) software, a parent engagement app, and childcare management software (CMS)— together in one solution.
Key benefits of LineLeader by ChildcareCRM
—Grow your childcare business with less work
—Capture more interested families
—Communicate more effectively
—Convert more prospects to enrollment
—Improve the parent enrollment experience
—Standardize the enrollment journey with automation
—Optimize marketing spend with real-time analytics
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- Industry: Fine Art
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Run my business through it!
Reviewed on 15/08/2018
Run my business from it and we've been growing 60% every year!
Run my business from it and we've been growing 60% every year!
Pros
What I like most about childcareCRM is the price for what I do.
I've tried Infusion soft before and others. They are great but it would have costed me an arm and a leg to have it customized for my business.
Some of the reasons I chose childcareCRM over others was 1. price, 2. how customized it is to my business, 3. they customer service.
Cons
What I like least about childcareCRM.
It is not the easiest to have someone trained in. I think the UX could be improved.
Nevertheless I still give it a 10/10.
Response from ChildcareCRM
We are putting a priority on enhancinig the user interface during 2019 among other suggestions from our customers.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Childcare CRM to track leads
Reviewed on 17/11/2020
Overall, I have had excellent experiences with the professionals that work in the customer service...
Overall, I have had excellent experiences with the professionals that work in the customer service department and check to make sure that I am continuing to do well while operating the software.
Pros
I love that this software takes our extensive waitlist and makes it manageable to keep up with correspondence and questions so that those on the waitlist feel like we forgot about them or lost their information. The templates speed up the email process and with it being automated I don't really have to think about it.
Cons
I have had a few struggles with the app connection when trying to use the Childcare CRM app on my phone/iPad. I have had some difficulty with bringing up my to-do list for follow up while working remotely. I can easily remedy this by logging into the full website though.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Could be More User Friendly
Reviewed on 07/11/2020
We are using ChildCareCRM as our place to manage all incoming leads across our sites. We have been...
We are using ChildCareCRM as our place to manage all incoming leads across our sites. We have been able to integrate with our website which has been good and important. However doesn't necessarily integrate that well or easily with out system that we use to manage families once they are enrolled and attending our schools. Also doesn't display information from our application that well. Overall my experience with ChildCareCRM has been quite good and met most of our needs but I definitely think that it could be better and with more customizations would be able to better meet our needs.
Pros
The organization of leads is good and the layout in which the lead information is provided is simple and straight forward with a clean look. Really like to ability to schedule reports have them come automatically to my email as well as be available once I log in to my account. Also like the ability to conveniently manage and access multiple locations; for someone who is an administrator but sometimes a user at specific locations this is important. Like the bar graph view to get a quick overall look of where each location is at with their leads.
Cons
Don't like that you don't have the ability to add or remove status names/titles, would be better if we were able to customize this to meet our needs. Also don't like that you don't have the ability to manage notifications on a more specific/detailed level versus just on or off. The drip campaign feature is somewhat difficult to figure out and use even after watching the videos provided on the CRM support page. Customer support through the website isn't always super responsive, occasionally takes a significant amount of time or escalation from our account manager before receiving an adequate answer. Also was let down by the actual capabilities of ChildCareFORMS versus what we were told it was going to be able to do. And the implementation process took significantly longer than expected. Merge and duplicate functionality doesn't always work that well or seamlessly especially if its a merge/duplicate across multiple locations.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic Software Choice for Child Care Proviers
Reviewed on 24/05/2019
The experience has been good.
The experience has been good.
Pros
This software helped us finally get our arms around the incoming funnel of potential new clients. The systematic process of moving the leads through the process has helped us better structure our marketing and enrollment process.
Cons
The software has almost too many options. Beginners beware, this software is not for the non-tech savvy user. You must have some sort of technical ability to navigate through the different screens. Some of the features are buried in menus which are not intuitive. They are not difficult to find once you know where they are located, but the features are not where you might think they would naturally fit.
Alternatives Considered
HubSpot CRMReasons for Switching to LineLeader by ChildcareCRM
This is the standard that seems to be used in the child care industry- Industry: 2128
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Childcare CRM Review from childcare company with 50+ locations
Reviewed on 23/08/2024
We pride ourselves on utilizing the top systems in the industry and believe ChilcareCRM to be one...
We pride ourselves on utilizing the top systems in the industry and believe ChilcareCRM to be one of the best.
Pros
The system is so robust to ensure there is a complete touchpoint process for leads coming in. The whole process to bring a family in and track all of the tasks needed through the process to start the family is great. We use the communication tool as our main way to communicate with families.
Cons
We would like some more options to customize certain categories and a PCI compliance for data/forms.
LineLeader by ChildcareCRM FAQs
Below are some frequently asked questions for LineLeader by ChildcareCRM.Q. What type of pricing plans does LineLeader by ChildcareCRM offer?
LineLeader by ChildcareCRM offers the following pricing plans:
- Starting from: USD 1.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact LineLeader, or request a demo for pricing details.
Q. Who are the typical users of LineLeader by ChildcareCRM?
LineLeader by ChildcareCRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LineLeader by ChildcareCRM support?
LineLeader by ChildcareCRM supports the following languages:
English
Q. Does LineLeader by ChildcareCRM support mobile devices?
LineLeader by ChildcareCRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LineLeader by ChildcareCRM integrate with?
LineLeader by ChildcareCRM integrates with the following applications:
1CoreSolution, Kangarootime, Procare Solutions, SchoolCare Works, Smartcare
Q. What level of support does LineLeader by ChildcareCRM offer?
LineLeader by ChildcareCRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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