Wildix
About Wildix
Wildix is a VoIP, PBX and unified communications solution that enables sales and marketing teams to streamline processes related to live chats, video conferences, collaboration, screen sharing, and more from within a centralized platform.
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- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 18/11/2024
I am a wildix user for more than 4 years
I am a wildix user for more than 4 years
Pros
It is incredible how easy it is to achieve complexe configuration within a few lines
Product is very innovative
Cons
So far, nothing. I have the chance that every thing is going great
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Wildix Telecommunications Solution
Reviewed on 29/07/2024
Pros
We replaced our existing business telephone system with a new Wildix system. The engineer who installed the system was fast and efficient, and took the time to explain the features to the users and administrators. Easy to use and manage, and customer support is also excellent.
Cons
No negatives to report - there are plenty of additional features and functionality within the system we don't make use of as it's not needed in our day-to-day business.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A good phone system for your company
Reviewed on 09/11/2022
Overall good experience with the software, easy to manage a small call center
Overall good experience with the software, easy to manage a small call center
Pros
I liked the easy of use and the nice interface
Cons
I did not liked that sometimes you get missed calls that do not ring anywhere
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Ottimo software
Reviewed on 12/02/2024
Pros
Utilizzo Wildix integrato al nostro CRM vtenext e devo dire che è un'ottima soluzione, comoda ed efficace sia come centralino che come comunicazione itnerna
Cons
a volte mi capita che non si avvii correttamente e devo riavviarlo, niente di importante comunque
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Après des mois de dysfonctionnements continus...
Reviewed on 24/09/2024
Depuis l'installation de l'application Collaboration de Wildix, notre expérience a été désastreuse....
Depuis l'installation de l'application Collaboration de Wildix, notre expérience a été désastreuse. L'application n'a jamais bien fonctionné, et ce dès le départ, en raison d'un mauvais paramétrage effectué par la société Actiphone, qui nous a fourni cette solution. Malheureusement, malgré les nombreux problèmes rencontrés, nous avons été contraints de respecter un contrat de 3 ans, ce qui aggrave encore notre mécontentement.
Les multiples problèmes techniques, combinés à une configuration initiale défaillante, ont eu pour conséquence une communication interne chaotique et une incapacité à échanger correctement avec nos clients. Cette situation a sérieusement nui à notre activité commerciale, et il est inadmissible que nous soyons enfermés dans un contrat aussi contraignant alors que la solution fournie est inefficace.
Ce qui est encore plus insupportable, c'est l'absence totale de réaction de la part de Wildix. À aucun moment un responsable de la société n'a pris contact avec nous pour comprendre la source des problèmes, malgré leur impact dramatique sur notre activité. Cette négligence et ce manque de professionnalisme sont tout simplement inacceptables.
Il est évident qu'à ce stade, nous ne pouvons absolument pas recommander cette application ni les services associés. Notre expérience avec Wildix et Actiphone est un échec complet.
Pros
Après près de trois ans d'utilisation de l'application Collaboration de Wildix, nous sommes arrivés à la conclusion que la fonctionnalité la plus appréciée reste la possibilité de désinstaller l'application. Les multiples problèmes techniques et de paramétrage rencontrés depuis son installation ont rendu son utilisation plus frustrante qu'utile.
Cons
Après des mois de dysfonctionnements continus, tant dans la communication interne qu'externe, nous sommes enfin soulagés à l'idée de ne plus avoir à subir les désagréments de cette solution. La désinstallation est sans doute l'étape la plus efficace que nous ayons réalisée avec ce logiciel.
Reasons for Switching to Wildix
Conseils de la société Actiphone qui gère nos communication et responsable de son installation...Wildix FAQs
Below are some frequently asked questions for Wildix.Q. What type of pricing plans does Wildix offer?
Wildix offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Wildix?
Wildix has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Wildix support?
Wildix supports the following languages:
English, French, German, Italian, Spanish, Swedish
Q. Does Wildix support mobile devices?
Wildix supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Wildix integrate with?
We do not have any information about what integrations Wildix has
Q. What level of support does Wildix offer?
Wildix offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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