Catapult
About Catapult
Catapult is a turn-key all-in-one Request for 'Anything' (RFx) platform that empowers procurement departments, RFP teams, and contract-sourcing departments to get to DONE faster. Collaborate with various permission levels of team members, manage multiple content databases, track bottlenecks, and evaluate existing partner relationships.
Requestor (Issuer), Responder, and Content Management all in one platform! Take advantage of our industry-leading onboarding and 24/7 customer support alongside a robust library of support articles and videos. Whether your organization handles 10 or 10,000 RFx projects a year, reach out to us at Catapult about creating a custom and unique solution to fit the specific needs of your team. Audit tracking and competitive insights & analytics enable you to optimize demand planning processes while simultaneously expanding your prospective pool of clients!
Key benefits of Catapult
Key Benefits: Automated Responses, Team Collaboration, Content Management, Compliance Oversight, Progress Tracking, Activity Insights & Analytics, Industry Templates, Instant Report Generation, Custom Reporting and Exports, Library Imports, Content Auto-mapping & Nesting, SME Reviews, Version Control, Custom Scoring & Evaluation, Backups, 24/7 Support, Help Center, Support of Multiple Library Databases, EU-US Privacy Shield, SSO, Encrypted Passwords and Credentials Storage, Cloud Security Alliance.
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Reviews
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- Industry: Financial Services
- Company size: 201–500 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Efficiency in Submitting and Requesting RFPs
Reviewed on 06/05/2021
It's been a very refreshing software to have available.
It's been a very refreshing software to have available.
Pros
The efficiency of the system and the ease of us are the most compelling functions for me. The user interface is fairly intuitive and robust that it makes my teams work much easier.
Cons
There's a small learning curve to get acquainted with the software, but it's a very powerful tool once you get beyond that curve.
Response from Catapult
Ronnie,
The Catapult team is incredibly grateful to gather some feedback from you and the Pensionmark team. Your firm's prowess and market presence in the financial space is next-to-none, so garnishing feedback from you all for others on this site to see will enable the Catapult team to grow and improve upon its product!:)
As always, feel free to reach out via email at [email protected] or click the support icon within Catapult if you would like any additional training sessions to help with that learning curve!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Made our expansion effort into new locations a breeze
Reviewed on 21/12/2021
Putting together a new team to oversee documentation, procurement and relationships with contract...
Putting together a new team to oversee documentation, procurement and relationships with contract service providers was a bit daunting in the beginning. Thankfully, Catapult made it all extremely easy and efficient.
Pros
It made it very easy for our procurement processes. Comparing details of multiple vendors and service providers no longer required a spreadsheet. The collaboration features also worked seamlessly.
Cons
Required a bit of effort to get used to and the interface could be simplified a bit more. But overall, it was worth the time investment.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Overview of services
Reviewed on 07/05/2021
Happy with overall service.
Happy with overall service.
Pros
Easy of use and functionality. Great customer service.
Cons
Trying to find some items is convoluted.
Response from Catapult
Kris,
Thank you for taking the time out of your Friday to share your thoughts on Catapult; we want to make sure we make this right and address any/all concerns you may have because we strive to take care of all clients!
Be on the lookout for a personal email from me and my CEO so that we can personally address these painpoints of yours that you have while navigating Catapult!
Whether its additional training, custom workflow process creation, or hearing your concerns- we want to make sure that we address everything necessary to improve your user experience :)
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great program to evaluate vendors
Reviewed on 11/05/2021
Overall, the customer service was fantastic and helpful. The concept is awesome and it has so much...
Overall, the customer service was fantastic and helpful. The concept is awesome and it has so much opportunity to further refine and customize things to be even more helpful.
Pros
I enjoyed the way you could compare data from various vendors all in one tool instead of manually. I like that you can design your own questions. When I sent it out to the vendors, most said they had never seen a tool like this and were really impressed and wanted to know more about it to potentially use within their own companies.
Cons
It would have been nice to be able to communicate with those filling out the questionnaires via the tool in order to ask follow-up questions or clarify things they submitted. I also had some trouble navigating around sometimes.
Response from Catapult
Caryn,
Thank you so much for taking the time out of your day to both utilize and provide an incredible review on Catapult.
I personally LOVE to hear stories regarding clients of ours who utilized a free trial of the platform because we always garnish incredible feedback/responses!
I would love to have an additional conversation with you and your team to discuss the potential of becoming a paid client of ours in the future- what can we do at Catapult to 'move the needle'? :) Feel free to email me at [email protected], and it would be my pleasure to set up a conversation!
Additionally, we have some incredible help articles showcasing how to navigate internal messaging on Catapult- let me know if you need this or any other assistance, and I would be glad to help immediately.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Catapult Streamlines the RFP Process
Reviewed on 18/05/2021
Support is outstanding. Staff is easy to work with and their training helped up adapt to a new...
Support is outstanding. Staff is easy to work with and their training helped up adapt to a new system in a seemless manner.
Pros
The ability to colloborate with my team in real time on the same document, the ability to pull in prior answers similar questions, and the analytics that help me determine who is working on the project and how much time spent on the project.
Cons
Importing prior questions and answers to build our library appears overwhelming but the process was actually much better than expected. I find this part of the set up gave us a lot of anxiety until we were able to validate everything did transfer and was in order.
Response from Catapult
David, Thank you again for taking the time out of your afternoon to leave an incredible review on Catapult!
Please don't hesitate to reach out if you ever have any questions/concerns about the platform as well as a sneak peek into some incredible development updates we are working on!
Catapult FAQs
Below are some frequently asked questions for Catapult.Q. What type of pricing plans does Catapult offer?
Catapult offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Whether you are a one-stop-shop or a global enterprise, Catapult caters and provides unique custom price offerings to each one of our prospective clients. We recognize that not all organizations have identical budget capabilities, so allow Catapult to custom fit your organization's needs to your desired share of wallet for technology solutions. Contact us for a demo, free trial, or custom pricing- we are glad to provide total assistance in migrating you to our platform.
Q. Who are the typical users of Catapult?
Catapult has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Catapult support?
Catapult supports the following languages:
English
Q. Does Catapult support mobile devices?
Catapult supports the following devices:
Q. What other apps does Catapult integrate with?
Catapult integrates with the following applications:
PlanTools
Q. What level of support does Catapult offer?
Catapult offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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