CaptaIMS

5.0 (4)
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Easy-to-use insurance management software for small agencies

About CaptaIMS

CaptaIMS is an easy-to-use insurance management software that helps small insurance agencies streamline workflows. It helps agencies organize and manage all leads and clients in one centralized location. With CaptaIMS, agencies can choose which lines of business to track, including personal, commercial, life & health, or specialty.


Key benefits of CaptaIMS

* Easy-to-use
* Click-to-call
* E-sign
* Lead Management
* Policy Management
* Document Management
* Client-facing Portal


Images

CaptaIMS Software - Insurance Workspace
CaptaIMS Software - Pricing
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CaptaIMS video
CaptaIMS Software - Insurance Workspace
CaptaIMS Software - Pricing

Not sure about CaptaIMS? Compare with a popular alternative

CaptaIMS

5 (4)
VS.
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Starting Price

USD 30.00
month
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month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

27
159

Integrations

No integrations found
39

Ease of Use

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Value for Money

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Customer Service

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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

5 /5
(4)
Value for Money
5/5
Features
4.8/5
Ease of Use
5/5
Customer Support
5/5

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Showing 4 reviews of 4
Samuel
Samuel
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honest review on a great product

Reviewed on 10/03/2023

Hard to say when entering clients is more difficult, but once up and running OMG thank you thank...

Hard to say when entering clients is more difficult, but once up and running OMG thank you thank you thank you

Pros

the convenience of being able to digest a client's situation with just a moment's glance.

Cons

Hard to say when it's not necessarily complete yet. Internal Messaging functionality is missing for now, a way to upload forms in order to create clients seamlessly (API page where form fields can be allocated to system keys.

Alternatives Considered

Zoho CRM and Zoho Desk

Reasons for Choosing CaptaIMS

A thousand reasons!

Reasons for Switching to CaptaIMS

Relationship with devs means much more traction and customizability/extensibility with homebrewed applications/programs/workflows.
Precious
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easing the Barriers to Entry

Reviewed on 24/06/2021

I am thrilled to have access to a system that was not cost prohibitive for a new insurance agency. ...

I am thrilled to have access to a system that was not cost prohibitive for a new insurance agency. Everyone has been helpful and encouraging, and I'm proud to have a partner with CaptaIMS!

Pros

Having a "pay as you go" e-signature feature built into the system was an added value. Insurance applications require signed forms, and collecting and storing them helps us remain compliant and efficient.

Cons

I have requested a couple of updates, such as a field for a Tax ID, or multiple contacts for a client (accounting, inspection, etc), but found it easy to send recommendations over via the platform.

Alternatives Considered

Salesforce Sales Cloud and HawkSoft CMS

Reasons for Switching to CaptaIMS

Connected to CaptaIMS by a trusted insurance colleague and the recommendation held a lot of weight with us.
Charlie
Charlie
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Tool for Agents!

Reviewed on 17/02/2023

Pros

The ease of use and integration into the daily workflow is fantastic!

Cons

The Search Bar is limited to the primary Screen and it would be great to have access to the search function on all screens.

Ericka
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

document signing

Reviewed on 22/02/2023

good easy to use and best customer service with Ed!!!

good easy to use and best customer service with Ed!!!

Pros

Easy to use and very user friendly.

Cons

can be a bit confusing for the email recipient as it does not come from my email address and I always have to recommend checking spam/junk folders

CaptaIMS FAQs

Below are some frequently asked questions for CaptaIMS.

CaptaIMS offers the following pricing plans:

  • Starting from: USD 30.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing starts at $30 per user per month.

CaptaIMS has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

CaptaIMS supports the following languages:

English

CaptaIMS supports the following devices:

We do not have any information about what integrations CaptaIMS has

CaptaIMS offers the following support options:

Email/Help Desk, Phone Support

Related categories

See all software categories found for CaptaIMS.