RateTiger
About RateTiger
RateTiger is a hospitality technology platform designed to help hotels with channel management, reservation management, direct booking, content management, rate intelligence and online connectivity. It allows hotels of all sizes including chains to manage rate and availability across online sales channels, receive reservations, monitor competitors'pricing strategy, maintain rate parity and keep track of performance.
Key benefits of RateTiger
RateTiger brings all aspects of hotel online sales making it a one-stop solution for hoteliers. The platform offers hotels to manage hotel online sales and connectivity at a central and individual level with defined access control. The platform provides real-time actionable insights to track KPIs and optimize team efficiency, all in real-time.
- Publish all your available rooms across all booking channels – all the time
- 100% reservation delivery between OTA & systems including confirmations, modification, and rebooking
- Seamless 2-way XML integration with 450+ OTAs
- Real-time ARI updates to channels
- Reservation Delivery into the hotel system
- Connect to global and regional channels including Booking.com, Expedia, Airbnb, Agoda, HRS, Google Hotel Ads
- Connect to the world’s main GDSs - Amadeus, Sabre & Travelport (Galileo & Worldspan)
- Distribute to Tour Operators, Wholesalers, and offline channels
- Drive more direct bookings with a responsive mobile-first booking engine
- Website design and development
ISO certified, PCI, GDPR Compliant
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Reviews
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- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ratetiger - Ease of distribution & Excellent support team
Reviewed on 10/12/2019
My overall experience with Ratetiger is great.Support team , Sales team are the main USP of this...
My overall experience with Ratetiger is great.Support team , Sales team are the main USP of this software.Single window operation is must tool when you compare to other similar product.Pricing is the one issue which they can work out specially with long standing client - mainly in price sensitive market like Dubai.
Pros
Best part of the software is customer support , wherever you stuck just drop an email to support team & they make sure query resolved.Its single window use for inventory , rate , stop sale , LOS is USP. We are using them since last 06 years and keep recommending to our peers as well.This software is very user friendly , which comes so handy during training session with new staff.
Cons
Pricing - Mainly for long time associate they should reduce pricing or try to add new features like Live OS or revenue management tool without any charges.
Reasons for Switching to RateTiger
Single Window operation .Response from eRevMax
Dear Alankar,
Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless.
Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience.
We look forward to serving you as best as we can!
Have a great day!
Best regards,
Team RateTiger
- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Amazing tool but requires to be more user friendly
Reviewed on 10/12/2019
It is good but I wouldn't recommend it to friends unless they fix this rate weights issue.
It is good but I wouldn't recommend it to friends unless they fix this rate weights issue.
Pros
It has a lot of features and flexibility to apply many setup requests
Cons
1- I have to repeat all the rate weights setup for any new channel that I have to connect to Rate tiger. Since I - manage a group of hotels, each hotel has around 10 room types, in addition to single and 3rd and Quad occupancy for each room time, it became having a new channel on board is like killing me times because I have to repeat setting up the rate weights for all these hotels and room types again. I used other channel managers like Rate Gain and Site Minder in previous hotels companies and the connecting process was much easier than this, it is only one time configeration on the channel manager and is applicable to any new channel that we connect, all i do is the room type mapping for any new channel and that is it!
2- there are some channels that requires a specific complicated way to setup theri rate weights like TBO and Expedia, we didn't know that until we referred back to support team and advised us this issue and then asked us to do illogical calculation to have such channels on board, so this system really is not user friendly.
Response from eRevMax
Dear Sherif,
Thanks for your kind review. Rest assured, we've taken note of your feedback. We are glad to know you like RateTiger and we would further work on to optimize your hotel online distribution process and make it seamless.
Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience.
We look forward to serving you as best as we can!
Have a great day!
Best regards,
Team RateTiger
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Overbooking, rude staff, do not use.
Reviewed on 25/01/2024
Overbooking, staff very rude, management not responsive. Do not make this mistake.
Overbooking, staff very rude, management not responsive. Do not make this mistake.
Pros
Cheap, but you pay peanuts, you get monkeys like these guys.
Cons
Overbooking, rude staff, non responsive management
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Manage Your Inventory
Reviewed on 07/04/2021
Ratetiger Suite facilitate the process of the booking and connectivity to the third party channels...
Ratetiger Suite facilitate the process of the booking and connectivity to the third party channels , Which impact positivily direct on the customer satisfaction and increase in the same time the productivity and reduce waste times and concentrate in the real business .
Pros
The Software of ratetiger make the life easy in regards of controlling the inventory , price , rate shopper ,price analysis and morover managing rates , the software easy to use and integration process with suppliers and the system is very efficient and easy . There are many features available in the software that enables you to easily control the product you sell and get seameless Experience .
Cons
The features of the software are very efficient and professional , we were able to connect the system to the booking engine very easily plus ability to connect with the most metasearch sites , and even guest experience sites as well.
Alternatives Considered
SiteMinderReasons for Switching to RateTiger
we choose ratetiger suite as the provide quality customer service , many features in one softeare and in the same time very reasonable and competative prices .Response from eRevMax
Dear Patron,
We would like to thank you for your review and rating. Its our privilege and pleasure to have received such positive inputs.
Your feedback encourages us to work harder and continue to provide you with world-class products and support.
We look forward to our continued association in the coming years.
Have a great day!
Best regards,
Team RateTiger
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for a good price
Reviewed on 30/05/2022
Easy to use product, helps to reduce daily workload a lot.
Easy to use product, helps to reduce daily workload a lot.
Pros
Implementation was well planned, took a bit longer than scheduled.
Support is fast and effective
Very small downtime and errors
Cons
Support was a bit inconsistent in the beginning. I have asked for a dedicated support person, since than it is working perfectly fine.
Alternatives Considered
SiteMinderReasons for Choosing RateTiger
CostReasons for Switching to RateTiger
Cost-quality ratio was best. Also RateTiger does connect to a lot of channels you may not even aware about yet.Response from eRevMax
Hi
Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple!
RateTiger FAQs
Below are some frequently asked questions for RateTiger.Q. What type of pricing plans does RateTiger offer?
RateTiger offers the following pricing plans:
- Starting from: USD 69.00/month
- Pricing model: Subscription
- Free Trial: Available
The starting price is an indication of Channel Manager subscription fee /month for a hotel. Pricing varies depending on factors including room count, channel count, features required, etc.
Q. Who are the typical users of RateTiger?
RateTiger has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RateTiger support?
RateTiger supports the following languages:
English
Q. Does RateTiger support mobile devices?
RateTiger supports the following devices:
Android (Mobile)
Q. What other apps does RateTiger integrate with?
We do not have any information about what integrations RateTiger has
Q. What level of support does RateTiger offer?
RateTiger offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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