Hauler Hero
About Hauler Hero
Unlock Efficiency with Hauler Hero: The Ultimate Waste Management Software
Revolutionize your waste management and recycling processes with Hauler Hero. This cloud-based platform is designed to significantly boost your operation's efficiency and reduce costs. Hauler Hero is your partner in redefining how you handle waste services, ensuring more gets done with less.
Optimize Operations and Reduce Waste:
Achieve peak efficiency with Hauler Hero. Our software features an intuitive drag-and-drop dispatching system and a user-friendly tablet app that optimize your routes, cut down on fuel use, and boost your service capacity per hour.
Streamline and Automate Office Workflows:
Free your staff from the grind of time-consuming administrative tasks. Hauler Hero automates your essential office processes, streamlining your operations so you can end your day earlier and focus on what truly matters.
Elevate Your Business with Hauler Hero:
Step into the future of waste management with tools and insights that empower you to perform better. Visit our GetApp page to learn more about how Hauler Hero can revolutionize your operations.
Key benefits of Hauler Hero
Maximize Route Efficiency: Enhance your route productivity and reduce fuel consumption with our intuitive drag-and-drop dispatching and user-friendly tablet app. Increase the number of services per hour and pick up more yards with every trip.
Accelerate Business Growth: Expand your operations with ease. Our software automates the tedious, time-consuming office tasks and streamlines workflows, enabling you to manage growth efficiently and finish your day earlier.
Enhance Customer Satisfaction: Exceed customer expectations with a seamless, mobile-first experience. Delight your customers with swift and efficient service that sets new standards in customer satisfaction.
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Reviews
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- Industry: Utilities
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best new waste management software available.
Reviewed on 13/06/2024
We are one of the first HH customers. At it's inception, we pressured them to launch our company...
We are one of the first HH customers. At it's inception, we pressured them to launch our company probably a little sooner than they would have liked, but they made it happen. We had a few bumps in the beginning, but they quickly addressed and resolved every issue. So much so that the [sensitive content hidden] was overseas for a wedding and helped us get a route issue resolved in the middle of the night to ensure we had smooth operations.
They have continued to improve the software and increase efficiency within our business with every improvement. The customer service our company provides is the best in the region largely due to our software. We don't miss stops, photos at stops without cans, reliable payment portal, and tablet control is a large factor that sets us apart from our competition.
We attended the waste expo in Las Vegas and ran our business the entire week with our tablet. Our customers had no idea we were out of town. We had zero issues, collected payments, addressed service issues, and sent information to our trucks all from our Microsoft Surface Pro.
We have very high expectations and demand excellence from our employees and vendors. Over the last 19 months Hauler Hero has become the premier Waste Hauler software.
Pros
HH has gone above and beyond to assist our company with all facets of the business. Our goal is to establish a system that allows our customers to manage the account without having to call the office. Utilizing the features of HH has increased our route efficiency, billing, payments, and reduced our office man hours drastically. The price of the software is saved 10 fold with increased customer service and reduced man hours of labor.
On the customer service side, any issue that we have ever had, they are quick to respond and get results. We have never had a single day of down time with HH.
Cons
It is difficult to express any cons, as the company continues to make improvements when a "con" is discussed. We have been with HH since they started and, in the beginning, there was a few rough patches, but they worked diligently to improve the software and make all of the adjustments needed. We are very pleased with the product and can't imagine running our business without it.
Alternatives Considered
Trash FlowReasons for Switching to Hauler Hero
The people I spoke with expressed a willingness to grow, continue to improve the platform and increase services offered within the software.- Industry: Utilities
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hauler Hero for the WIN!
Reviewed on 27/06/2024
From the moment we started, the customer service was standout – they were easy to contact and quick...
From the moment we started, the customer service was standout – they were easy to contact and quick to address our need. They even set up demo calls and connected us with a similar local company for feedback. The onboarding experience felt personalized - like catching up with an old friend, making a potentially daunting switch very comfortable. Overall, the platform was a refreshing change and easy for us to adopt from day one.
Pros
My favorite part about Hauler Hero is the incredible boost in customer service and the system’s vibrant, user-friendly interface.
Cons
Parent/child relationships with customer accounts.... Still a work in progress.
Alternatives Considered
AMCSReasons for Switching to Hauler Hero
number 1 - CUSTOMER SERVICE. That is our bread and butter for our business, we want to work with folks that feel the same. AMCS does NOT- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hauler Hero Review
Reviewed on 12/12/2023
I have had great support from Hauler hereo support team. Always there to give feed back and...
I have had great support from Hauler hereo support team. Always there to give feed back and answers. The screen shots are the best help.
Pros
Billing Customer Portal is a huge help to our small business.
Cons
We really need texting invoices, it has caused a slow in payments received.
Alternatives Considered
Trash Flow- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
What a good decision!
Reviewed on 27/06/2024
Hauler Hero streamlines our routing and customer communication processes, providing all the needed...
Hauler Hero streamlines our routing and customer communication processes, providing all the needed information right at my fingertips. This capability has transformed how efficiently I can manage our operations and support our customers.
Pros
THE BEST thing about Hauler Hero is their customer support!
Cons
I was disappointed in the fact that the route doesn’t optimize itself.
Hauler Hero FAQs
Below are some frequently asked questions for Hauler Hero.Q. What type of pricing plans does Hauler Hero offer?
Hauler Hero offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Hauler Hero?
Hauler Hero has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Hauler Hero support?
Hauler Hero supports the following languages:
English
Q. Does Hauler Hero support mobile devices?
Hauler Hero supports the following devices:
Android (Mobile)
Q. What other apps does Hauler Hero integrate with?
We do not have any information about what integrations Hauler Hero has
Q. What level of support does Hauler Hero offer?
Hauler Hero offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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