Zoobook EHR
About Zoobook EHR
Zoobook is an EHR software and practice management solution built to help busy addiction and mental health facilities achieve real-time clinical compliance, optimize referral sourcing, and capture 100% of billing so they can grow 50% year-over-year. Zoobook Systems is a vendor that provides a cloud-based electronic health record and practice management software for mental health facilities to manage patient records, billing, reporting, scheduling, and other administrative tasks.
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Reviews
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- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Negotiation
Reviewed on 11/01/2024
I like Zoobook; it has a unique dynamic with us. I don't think there's another company with the...
I like Zoobook; it has a unique dynamic with us. I don't think there's another company with the same level of Support Team or customized system. My team also likes the system, especially for its customization feature. The best thing they did in 2023 was hiring [sensitive content hidden] as the manager for the support team. The team was ineffective until he came on board. I love Zoobook.
Pros
I like their new process. Before, they used to dismiss concerns when I reported an issue, but now they investigate and fix the issues. And I appreciate [sensitive content hidden]; they should have hired him a long time ago. I have never called him without him being aware of what is happening. He's very professional.
Cons
I find their debates frustrating, but in a way, they're kind of fun and I somewhat enjoy them.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoobook Feedback
Reviewed on 04/09/2024
Pros
I like how easy the system is to use and the customer support.
Cons
The lack of items that we can change in the system.
Alternatives Considered
SharenoteReasons for Choosing Zoobook EHR
Zoobook did not have as many difficulties as our previous platform.Switched From
TheraNestReasons for Switching to Zoobook EHR
Their prices was higher for the same products.- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Zoobook Pros/Cons
Reviewed on 13/11/2023
It has been a difficult roll-out. Zoobook has been good about adapting the program to fit what we...
It has been a difficult roll-out. Zoobook has been good about adapting the program to fit what we need. They were the only software willing to make changes for our unique practice.
Pros
Web-based format
Teams' willingness to adapt program to meet our needs
Cons
Difficult to set up - needs to be simplified
Not yet able to get the reports I need
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Training Session
Reviewed on 16/09/2024
I've really enjoyed my experience so far, and the team has been incredibly helpful.
I've really enjoyed my experience so far, and the team has been incredibly helpful.
Pros
I appreciate the thorough explanation of each section.
Cons
I have no complaints about the service provided. Everything met or exceeded my expectations.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent trainer, excellent product!
Reviewed on 08/07/2024
It was a pleasant and enjoyable experience learning about what I believe is going to be an...
It was a pleasant and enjoyable experience learning about what I believe is going to be an excellent tool for our practice. The trainer was excellent!
Pros
Very user friendly and the trainer was fantastic.
Cons
I cannot think of a single thing that I did not like!
Zoobook EHR FAQs
Below are some frequently asked questions for Zoobook EHR.Q. What type of pricing plans does Zoobook EHR offer?
Zoobook EHR offers the following pricing plans:
- Starting from: USD 100.00/month
- Pricing model: Subscription
- Free Trial: Available
Zoobook offers a range of pricing options for agencies of all sizes.
Q. Who are the typical users of Zoobook EHR?
Zoobook EHR has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zoobook EHR support?
Zoobook EHR supports the following languages:
English
Q. Does Zoobook EHR support mobile devices?
Zoobook EHR supports the following devices:
Q. What other apps does Zoobook EHR integrate with?
We do not have any information about what integrations Zoobook EHR has
Q. What level of support does Zoobook EHR offer?
Zoobook EHR offers the following support options:
Chat
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