Social News Desk
About Social News Desk
Social News Desk is a social media management software that's purpose-built for important businesses, such as schools & universities, municipalities, news publishers, public safety organizations, and healthcare professionals. With its automated publishing and scheduling features, Social News Desk helps users to write and publish posts easily and efficiently while saving time and effort. The software also offers an approval workflow feature that makes it easy to secure and control social media accounts in one place.
In addition to its social media management capabilities, Social News Desk offers reporting tools that help users measure their social media success. With custom roll-up reports, scorecards, rankings, and competitive analysis, users can easily understand what works well and where their strategy needs tweaking.
Key benefits of Social News Desk
Publish Like A Pro
Write once and publish anywhere. Whether you’re managing one brand across many networks, or multiple brands at once, our publishing tools save time and effort.
• Scheduling Calendar
• AI-based Autopilot
• Carousels, Stories & Reels
• Tagging & Campaigns
• Link In Bio Minisite
• Approval Workflow
Listen and Respond
React quickly when new trends appear in your community. Engage easily with comments, mentions, and messages through a unified inbox. Monitor keywords and trending topics so you’re ready to respond instantly.
• Universal Inbox
• On Air Display
• Public account monitoring
• Keyword listening
• Identify top-performing posts
• RSS Feeds
• Scheduled Interactions
Take Control
Secure and control thousands of social media accounts from one place. Give specific access without sharing passwords.
• Easy account onboarding
• Team-based user groups
• Role-based access control
• Logging of all activities
• No shared passwords
• No mixing pers/work accounts
• Single Sign-on Support
Share Important Insights
Measure your social media success with a comprehensive suite of real-time reporting tools that help you understand what’s working well – and where your strategy needs tweaking. Share your insights with all stakeholders to better engage on social.
• Custom roll-up reports
• Scorecards & rankings
• Competitive analysis
• Emailed & shareable
• Google integration
• Realtime charts & summaries
Always-On Dependability
Rely on software tested under the toughest conditions with 99.999% uptime for over a decade. Get help quickly when you need it from “real humans” – any hour of the day or night. See your ideas for upgrades implemented by
• Social News Desk’s eager developers so your workflow gets even easier.
• In business since 2010
• Market leader in news information and television news industries
• 10,000+ communications pros trust us every day
• 99.9999% uptime
• 24×7x365 customer support for emergencies
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Broadcast Media
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SND contributes to effective social media campaigns
Reviewed on 08/02/2024
Pros
SND is easy to use and incorporates all social platforms across all my properties, making one-time simultaneous posting a breeze. It also features all the metadata options I need to create an effective post. The main reason why I enjoy using SND is because the support staff is very responsive and thorough.
Cons
As with any program, there are sometimes bugs that hinder tasks. Over the years, however, I have not experienced a widespread, long-term outage.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Social Media Success in Education
Reviewed on 16/02/2024
I started using SND when I worked in government for a Township. When I moved over to my current...
I started using SND when I worked in government for a Township. When I moved over to my current position in Education, I knew I needed to continue using the product. It is the most user friendly of all the social media management tools, and I have used many. It is convenient, efficient, and helps to improve engagement. As a county-wide ISD, we need to connect with parents. Knowing when to post what critical. SND has allowed us to work smarter, not harder.
Pros
Social News Desk provides a "one stop shop" for all your social media accounts and platforms. As a social media management tool, you can quickly post, add photos and video.
Cons
Social News Desk has been so responsive to the user community that of course we want more. I would love to be able to post directly to the Nextdoor platform. I love that I can monitor the chatter on Nextdoor, but it would be helpful to post, as well. I also wished that I could tag partners and collaborators on LinkedIn, but I am positive it is coming in the near future.
- Industry: Newspapers
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use, saves me labor
Reviewed on 16/02/2024
Pros
The auto posting is the most valuable asset Social News Desk provides for me.
Cons
Not really a con, but I want Social News to look into connecting to Next Door, which my community uses a lot.
- Industry: Newspapers
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SND automation really works
Reviewed on 08/02/2024
Like the social world in which we live, SND continues to evolve with new products and services.
Like the social world in which we live, SND continues to evolve with new products and services.
Pros
We use SND's AutoPilot feature across our many social accounts. This customizable feature lets our journalists focus on gathering the news.
Cons
I wish the permission settings were more customizable by top-end users so we could select which features various users can access.
- Industry: Online Media
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love SND
Reviewed on 08/02/2024
I love SND and would prefer to use it no matter where I work.
I love SND and would prefer to use it no matter where I work.
Pros
Social News Desk is a great tool to use when publishing to several platforms. I've used SND at just about every phase of my career. From being a hands-on digital producer, social media manager, digital strategist and more.
Cons
The only issue I have with SND relies more on the social media companies.
Social News Desk FAQs
Below are some frequently asked questions for Social News Desk.Q. What type of pricing plans does Social News Desk offer?
Social News Desk offers the following pricing plans:
- Starting from: USD 299.00/year
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Social News Desk?
Social News Desk has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Social News Desk support?
Social News Desk supports the following languages:
English
Q. Does Social News Desk support mobile devices?
Social News Desk supports the following devices:
Q. What other apps does Social News Desk integrate with?
We do not have any information about what integrations Social News Desk has
Q. What level of support does Social News Desk offer?
Social News Desk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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