Smartlook vs Cohere
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Overview
Smartlook is a qualitative analytics solution for websites and mobile apps with always-on visitor recordings, heatmaps, automatic event tracking, and conversion funnels. Not just numbers and graphs, Smartlook will help you truly understand your users' actions.
Smartlook is a qualitative analytics solution for websites and mobile apps with always-on visitor recordings, heatmaps, automatic event tracking, and...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand, curate, and surface knowledge for both customers and internal teams.
Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand,...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Cost
Starting from
USD 55.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Ease of Use
4.4/ 5Features
3.9/ 5Customer Service
4.3/ 5Value for Money
3.8/ 5Features
Total features 72
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Audit Trail
- Autoresponders
- Behavior Tracking
- Behavioral Analytics
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Cohort Analysis
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Customizable Fields
- Dashboard
- Data Coding
- Data Storage Management
- Data Visualization
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Developers
- For Mobile
- For Sales Teams/Organizations
- For Websites
- Funnel Analysis
- Heatmaps
- In-App Events Tracking
- Incident Management
- Intent Recognition
- Interactive Reports
- Issue Management
- Issue Tracking
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Capture
- Live Chat
- Media Analytics
- Mobile Access
- Monitoring
- Multi-Channel Attribution
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multiple Site Management
- Multiple User Accounts
- Natural Language Processing
- Natural Language Search
- Pageview Tracking
- Performance Metrics
- Pre-Configured Bot
- Predictive Analytics
- Product Data Management
- Qualitative Comparative Analysis
- Quantitative Analysis
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Screen Activity Recording
- Search/Filter
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Search Tracking
- Social Media Integration
- Speech Synthesis
- Statistical Analysis
- Surveys & Feedback
- Tagging
- Text Analysis
- Third-Party Integrations
- Time on Site Tracking
- Transaction Monitoring
- Usability Testing
- User Interaction Tracking
- User Journeys
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Total features 58
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Audit Trail
- Autoresponders
- Behavior Tracking
- Behavioral Analytics
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Cohort Analysis
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Conversion Rate Optimisation
- Conversion Tracking
- Customer Activity Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Customizable Fields
- Dashboard
- Data Coding
- Data Storage Management
- Data Visualization
- Drag & Drop
- Dynamic Content
- Element Analytics
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Developers
- For Mobile
- For Sales Teams/Organizations
- For Websites
- Funnel Analysis
- Heatmaps
- In-App Events Tracking
- Incident Management
- Intent Recognition
- Interactive Reports
- Issue Management
- Issue Tracking
- Keyword Tracking
- Knowledge Base Management
- Knowledge Management
- Lead Capture
- Live Chat
- Media Analytics
- Mobile Access
- Monitoring
- Multi-Channel Attribution
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-Language
- Multiple Site Management
- Multiple User Accounts
- Natural Language Processing
- Natural Language Search
- Pageview Tracking
- Performance Metrics
- Pre-Configured Bot
- Predictive Analytics
- Product Data Management
- Qualitative Comparative Analysis
- Quantitative Analysis
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Referral Tracking
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Screen Activity Recording
- Search/Filter
- Sentiment Analysis
- Session Recording
- Single Sign On
- Site Search Tracking
- Social Media Integration
- Speech Synthesis
- Statistical Analysis
- Surveys & Feedback
- Tagging
- Text Analysis
- Third-Party Integrations
- Time on Site Tracking
- Transaction Monitoring
- Usability Testing
- User Interaction Tracking
- User Journeys
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Web Traffic Reporting
- Website Analytics
- Widgets
- Workflow Management
Integrations
- Adobe Commerce
- Authoritas
- BigCommerce
- Drupal
- Google Analytics 360
- Instapage
- Intercom
- Jimdo
- Joomla
- Mixpanel
- OpenCart
- Piwik PRO
- PrestaShop
- Sentry
- Shopify
- Shopify Plus
- Squarespace
- Unbounce
- Weebly
- WordPress
- Zendesk Suite
- Zendesk Sunshine
- Adobe Commerce
- Authoritas
- BigCommerce
- Drupal
- Google Analytics 360
- Instapage
- Intercom
- Jimdo
- Joomla
- Mixpanel
- OpenCart
- Piwik PRO
- PrestaShop
- Sentry
- Shopify
- Shopify Plus
- Squarespace
- Unbounce
- Weebly
- WordPress
- Zendesk Suite
- Zendesk Sunshine
