ClickUp Reviews
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4355 Reviews
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You can do it all (almost) with ClickUp
Reviewed on 27/08/2024
Start small and build from there. We didn't dive all the way into all the features from the start,...
Start small and build from there. We didn't dive all the way into all the features from the start, but after 1.5 years I can say it improved our operations immensely.
Pros
It's very customizable! You can turn it into anything you want it to be. Project management? Check. CRM? Check. Help desk? Done!
Cons
There's a bit of a learning curve. You have to take the time to learn the features and how they can serve you best.
Reasons for Choosing ClickUp
We needed something more robust, with more transparency and we needed to consolidate multiple tools we had been using that kept our information siloed.Switched From
ActiveCollabReasons for Switching to ClickUp
I asked a few experienced users to show me how they use ClickUp and asked for their honest assessment and they convinced me it was the right choice. Also, billing integration was critical for us and that feature was missing in other systems that strictly did project management.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
How my busy mind got calm and quiet
Reviewed on 07/12/2024
Pros
The visual aspect of my work schedule that it provides.
Cons
The fact that I need to pay in order to use it woth others.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Not my favourite
Reviewed on 05/11/2024
- I didn't like it overall, I would much father the other tools out there to do the job this does.
- I didn't like it overall, I would much father the other tools out there to do the job this does.
Pros
- Allowed me to project manage and keep track of where things were and what is being worked on and completed
Cons
- Didn't like this tool as it was quite clunky and inefficient way for me to keep track of them
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClickUp really is the tool that replaces most + removes a lot of redundancies & wasted time!
Reviewed on 25/09/2024
I have been using ClickUp since its inception in 2017. At first, I was very hesitant when they...
I have been using ClickUp since its inception in 2017. At first, I was very hesitant when they launched 2.0 since I'd become deeply ingrained in their atmosphere and setting up accounts for my clients. But now we're at 3.0 and they recently introduced AI Brain and it really gets better as it ages! They are making amazing use of their Series C funding. The feature that has recently gotten me SO EXCITED is the launch of ClickUp Chat to replace Slack (I've been WAITING for this moment for what feels like years)... this is going to be such a fun iteration to play with + implement for my clients.
When I work with my consulting + operations management clients, it's the one and only tool that I recommend for streamlining operations and building holistic views of the business. Setup correctly, I can look at EVERYTHING inside of ClickUp-- which is where most project management tools fall short.
I love that I can organize things very cleanly in space/folder/list views. The whole business structure can be easily seen at a glance.
Whenever I need support, live chat is always there... I can also bring ideas that I have that I am not sure how to bring to light and they'll provide suggestions for me to try out and work with me as I implement if it's too much for the rep, they'll escalate my ticket and I receive a custom response from the engineering team on how I can set this up. Even after 7 years, I am still learning new things about ClickUp.
I love that I can have a pulse on EVERYTHING. I've easily been able to set up CRMs, Customer Support Centers, and Day-to-Day Operations, capture recurring + repeatable tasks, and increase efficiency + productivity.
I can embed spreadsheet views, easily respond + assign comments to team members, and create a dashboard that has ANY information for my clients (and for internal reporting). The fact that ClickUp is so customizable may seem overwhelming to the newbie, but you just get started with the core features that you need, and then geek out over the additions you can make as you grow your confidence with the tool.
I've been in the operations, consulting & project management space for the last decade, and no tool has come close to achieving what I can do with ClickUp.
Pros
The BEST thing about ClickUp is that it really is shaping up to be the tool that replaces ALL for day to day management. Since its inception, they have continued creating innovative features (vs. just OK) features to make it happen. I also LOVE how simple, clean and organized it is. It's the one tab where myself + the team spends most of the day in for communication, visibility, and management.
Cons
There really isn't anything... right now the only thing I don't LOVE about the tool is the workflow diagrams. But it's still a fairly new feature that will evolve. After using tools like Miro it has a long way to go. There was also a bit of a learning curve when first starting to use the diagrams, it wasn't as intuitive. The saving grace is that we can then convert the diagram into tasks (which is seriously a dream).
It would be nice if it were modeled a little more after Miro, and we had the ability to brand the colors vs. the preset colors which are very traditional RGB.
Reasons for Choosing ClickUp
A lot of other tools stopped showing a product roadmap for growth and started stagnating... ClickUp started leading the charge, putting out game changing features, allowing me to customize to my needs, and continued to show it was on the path of innovation and really be the one tool that replaces all. It just looked + felt like something I was easily going to be able to integrate within my day to day, whereas other tools felt like it was a chore to have it work for me.Reasons for Switching to ClickUp
Superiority, strength in roadmap, amazing support, customization- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The Most Powerful Project Management Suite with a Couple Kinks to Work Out
Reviewed on 01/11/2024
It is a really powerful project management and organization software suite with lots and lots of...
It is a really powerful project management and organization software suite with lots and lots of features, but suffers from some browser incompatibility and loading issues.
Pros
It is incredibly feature -rich with tons of integrations and AI-powered tools.
Cons
The loading times are a little slow and sometimes it can be overwhelming just how many options are available.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clickin' Tasks with Clickup
Reviewed on 24/10/2024
Completely Awesome! I use it daily to see what is on my list.
Completely Awesome! I use it daily to see what is on my list.
Pros
I love how good it is for keeping track of how many different tasks there are.
Cons
Sometimes... it can be quite slow, even the app. Also, there is SO much, it can sometimes get confusing.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Click up best CRM on the market
Reviewed on 15/11/2024
Overall very positive I‘m curiouse what the ai Feature will bring in the Future
Overall very positive I‘m curiouse what the ai Feature will bring in the Future
Pros
Easy to use best of breed-product and Many automation possiblities
Cons
Honestly nothing I think it is the best crm on the market right now
Reasons for Choosing ClickUp
It’s has much More possibilities and automations with a smaller PriceSwitched From
HubSpot CRMReasons for Switching to ClickUp
Netter Handling and Pricing plus war Better automation- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great task tracker for executives
Reviewed on 11/11/2024
SO far it has been great. The layout is simple to understand and the interface is relatively easy...
SO far it has been great. The layout is simple to understand and the interface is relatively easy to understand
Pros
I like that it has a dedicated app I can download that doesnt require an additional tab open in my browser.
Cons
I wish the app had a widget function instead of being a window. It would be cleaner and simpler.
- Industry: Online Media
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Standard Kanban
Reviewed on 01/11/2024
Earlier this year I was testing out other Kanban platforms looking for a Trello replacement but...
Earlier this year I was testing out other Kanban platforms looking for a Trello replacement but ClickUp bills per user per month which is too expensive for my large team. While it offers Kanban board functionality, it's nothing special for the price.
Pros
I love that it offers Kanban style boards and allows you to customize the cards with a description, and assign them to teammates, leave comments etc. That is all great for keeping track of tasks. It also offers free AI writing.
Cons
Earlier this year I was testing out other Kanban platforms looking for a Trello replacement but ClickUp bills per user per month which is too expensive for my large team. I also found it kind of confusing to set up.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Solution of Project Management
Reviewed on 04/12/2024
Pros
It's a perfect solution for manage multiple projects with team members.
Cons
Currently, I didn't find any cons for this software.
- Industry: Libraries
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Marketing's Timeline Manager
Reviewed on 26/09/2024
Different project management tools it offers have been very helpful in tracking timelines of the...
Different project management tools it offers have been very helpful in tracking timelines of the campaigns as well individual undertakings. Simply the chance to create fields and automate a lot of similar operations has freed our time so much.
Pros
The key distinctive aspect of ClickUp that can help users manage projects more efficiently is the ability to switch between the Gantt chart, the Kanban board, and the list view. The other distinctive features are the timer that is tied with the tasks and can track projects’ and teams’s activity.
Cons
On the other hand, it also means that there are at times too many features that cause some general issue, especially when dealing with large data and multiple integrations.
- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Almost helped me get my life together! Almost.......
Reviewed on 06/07/2024
Overall, I really appreciate ClickUp and I want to be able to utilize it consistently. For myself...
Overall, I really appreciate ClickUp and I want to be able to utilize it consistently. For myself personally, as someone with ADHD tendencies this software is extremely intriguing, yet at the same time it's too complicated and time consuming to be a helpful day-to-day tool. If I had more time (and attention!) I could see this software being an intrigal piece in how I managed my life - both for work and home. Someday, I could see this happening. But until I have the time to make this happen, I'm off in search of the one true software that might finally help me to get my life organized!
Pros
Click up has SO many features! Even their free version is loaded with different tools to help you organize/plan/create/coordinate etc.. I love all of the options that are available throughout the experience of uing Clickup. Users are able to tailor and personalize almost all default settings/templates at every step along the way. I also appreciate the emphasis on versatility and adaptability of this software. This software is fully functional for user's Work and/or Personal goals/projects/plans etc.. as well as when being utilized as an individual user or within a team of user's who are collaborating..
Cons
The software has so many great features and options but the one downside is accessibility and ease of use for user's. The app on my IOS apple iphone SE was almost unusable (for me!) I am not an expert when it comes to using software but I'm also not a novice. For me the app was very confusing and took so much time/energy to set up that it was not worth even trying.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use as project management apps
Reviewed on 06/09/2024
We have been using it for years and it fills our need of project and program tracking and management...
We have been using it for years and it fills our need of project and program tracking and management system.
Pros
All in one project management apps. Many things can be done such as work tracking, performance, timing, project, even social media management in one apps.
Cons
Not full enough feature for table/database view.
Alternatives Considered
AirtableReasons for Choosing ClickUp
Not enough feature for project management in trello.Switched From
TrelloReasons for Switching to ClickUp
It is really help on copy and paste data management, as we can use it just like excel. But we can't do it in clickup.- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Betetr organization and tracking thanks to ClickUp.
Reviewed on 07/10/2024
I use ClickUp daily for project tracking and management. Every week my team holds meetings using...
I use ClickUp daily for project tracking and management. Every week my team holds meetings using Click-up as a guide. I mainly use it to track the evolution of the projects I'm involved in, and to track and schedule tasks that I might forget otherwise.
Pros
- Wide functionality.
- Different views to suit different needs at work.
- Easy and fast to use.
- Very reliable.
- Great for project tracking.
Cons
- Sometimes there is a lag when creating tasks or documents.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I migrated 2 years ago and it was the best decision
Reviewed on 25/03/2024
I migrated to clikup from trello and it was an amazing decision because of it's visuals, ease to...
I migrated to clikup from trello and it was an amazing decision because of it's visuals, ease to use and the amount of automations and information I can add about my customers, from how much they owe me, to the fact of knowing how many sessions I conduct in a month according to the part of the world they are in.
Pros
I like the fact that all the functionalities as well as the automations have made my worklife and customer follow-up much easier
Cons
Some of the functions are not so clear to me on how to use them, so I may probably be missing out on better things for my company
Alternatives Considered
monday.comReasons for Choosing ClickUp
Because of the amount of funcitonalities and ease to use, and not to mention the automations!!Switched From
TrelloReasons for Switching to ClickUp
I still find clickup better, it gives me a broader view of my business and I really like how I can engage with it.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlining Remote Work with ClickUp: A Comprehensive Review
Reviewed on 16/11/2024
ClickUp has significantly enhanced the efficiency and effectiveness of working from home. Its...
ClickUp has significantly enhanced the efficiency and effectiveness of working from home. Its intuitive task-tracking system provides a clear overview of responsibilities and project progress, ensuring seamless collaboration. The platform is both user-friendly and visually appealing, making it easy to monitor workflows and stay organized. Whether for individual use or team management, ClickUp proves to be a highly valuable tool. Additionally, its ease of learning and implementation makes it accessible for users of all levels, further solidifying its position as an essential productivity app.
Pros
The ability to easily track and manage tasks is a standout feature of ClickUp, significantly improving work efficiency. The comments and reply functionality within tasks facilitate seamless communication, making teamwork more streamlined and effective.
Cons
Currently, I haven't encountered any drawbacks. I will provide feedback if I come across any in the future.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Robust Tool for PPM: ClickUp
Reviewed on 29/09/2024
Pros
It has ever been straightforward to carry out task and project management through real-time workflow automation.
Cons
I have not yet discovered any flaw on this PPM tool.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It is very user friendly and organized
Reviewed on 17/08/2024
It helps me to keep track of all projects
i am working on simply and efficiently. Easy to learn...
It helps me to keep track of all projects
i am working on simply and efficiently. Easy to learn and understand.
Pros
The ability to have multiple types of projects in the same space with different layouts.The UI is clean and easy to use which makes it easy to navigate.
Cons
It could be little bit cheaper otherwise the customer service is amazing.
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Project Management Tool for Remote Teams
Reviewed on 20/08/2024
We use ClickUp as a Marketing and Communications team at a large national non-profit. I love the...
We use ClickUp as a Marketing and Communications team at a large national non-profit. I love the way that as a large remote team we can manage projects easily. The platform is easy to on board new team members while also being very powerful for automation, views, integrations, and tracking.
Pros
We love that we can assign tasks, subtasks, comments, etc to team members and assign due dates with automated notifications via email. It has helped us work on large events to small campaigns. I especially like the UI/UX with the customizable columns for project statues. This helps us to keep our teams project language.
Cons
I wish it was easier to quickly view a project in different ways (calendar, list, columns ,etc.) This can be done but it doesn't feel intuitive to me how to switch between those views quickly.
Alternatives Considered
monday.comReasons for Switching to ClickUp
The easy of use but also the customization.- Industry: Farming
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClickUp Clicks Projects and Tasks for 24/7
Reviewed on 10/06/2024
Pros
Creation of unlimited gantt charts and real-time chat for team collaboration is what I like most.
Cons
It doesn’t have built-in message board but I have merged with external apps.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClickUp review
Reviewed on 27/05/2024
Pros
What I liked about ClickUp is that it is effective in task management due to collaboration tools such as file attachments, and document sharing. These tools helped my team to stay coordinated and manage tasks collectively, improving our overall efficiency
Cons
At the beginning of using ClickUp, i found it difficult to use because of its complexity. ClickUp requires time and effort to master.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Ticketing Tool
Reviewed on 07/10/2024
Overall clickup is good ticketing tool to work
Overall clickup is good ticketing tool to work
Pros
Clickup is easy to use ,user Interface is user friendly that help user to create a task s There is no need of special training to required and tags are so helpful as a QA team member to sort the tasks according to the features
Building Dashboards that helped me a lot
Documentation of release wiki's
Cons
The thing i don't like in clickup is search some times i feel search is not that accurate and it lags when we search for the tasks and had few bugs like when we search for the keyword and click enter first task will open instead of search results
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClickUp is a must for high performing teams who value execution
Reviewed on 06/05/2024
I couldn't imagine our company without ClickUp. It continually enables us to power execution across...
I couldn't imagine our company without ClickUp. It continually enables us to power execution across a fast growing scale up and it continues to deliver on it's mission of a super platform with an incredible depth of features tools like Asana simple do not have.
Pros
ClickUp has an incredible depth of features that very few other project management tools can match. They have such a vast array of features which empowers us to stop needing different platforms for different things. The ClickUp team is clearly world-class when it comes to shipping features and this stands out.
Cons
ClickUp can be very buggy and you need to routinely refresh to see changes you may have made which is frustrating. This is the downside of a business that introduces features rapidly which is a positive and a negative
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClickUp Insight by Njoroge
Reviewed on 02/05/2024
Pros
ClickUp not only automated PM and TM but also offers instant messaging and chat features.
Cons
Need I say something really, thanks for asking, but ClickUp accomplishes all my needs without complications.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Podcast/E-Learning Production Awesome-ness
Reviewed on 08/04/2024
It's the program I was looking for, and I don't use a team (yet), which is where it's spending most...
It's the program I was looking for, and I don't use a team (yet), which is where it's spending most of its development time (understandably). If/when I am prepared to expand my business, ClickUp will still be the tool.
Pros
GANTT charts and dependencies, timelines and warnings, reminders of steps and re-usable templates episode by episode, online lesson production to next, ClickUp does what I need it to. Anything else is a stand-alone spreadsheet in comparison.
Cons
The initial interface for a new user is truly intimidating, and it doesn't have to be. ClickUp University does a fair job of leading folks through (but it was incomplete when I began using it). So prepare for a period of time for learning its functional power and versatility--and definitely engage the user communities on social media who are very helpful. Recommendations: Design an onboarding experience that shows a more rudimentary interface that increases in complexity as the user gets comfortable and engages new options; right now, it's the opposite: showing everything and having users slim down what they don't need.