MoEngage Reviews

With moengage I was able to build workflows for push notifications and email marketing, which has helped me a lot to optimize my time

When creating email marketing I would notice that the templates would not be loyal to what I have created. They would look different on the phone.

In one place you are able to manage email newsletters, push notification (App and Web) SMS and digital campaigns at one place. This platform is a revolution in mobile engagement. This tool helps us to build our own user journey to retail the user easily.

The process of using creating segments are relatively slow and the delivery rate is poor. The Analytics shows limited data. Control group analysis not available in the tool.

The number of metrics, data accuracy, wide variety of notification sending options that MoEngage provides is industry leading. Also Push Amplification+ is something which totally sets MoEngage apart from others.

There are some areas where it can be more customizable to provide more features and functionality that can make notification sending process a lot faster.

I have personally used many other MoEngage competitor tools - but nothing compares to the features and user experience that MoEngage provides. The automation journey triggers and user personalization feature is something I used often for various campaigns that have helped me achieve my marketing goals. Moreover, web messages/notifications have helped my team in increasing sales with the cleverly crafted trigger and template options.

The drawbacks of MoEngage are its price and loading time. If you are duplicating a web message campaign or an email template, it takes some time for the same to load and this can be annoying when you are on a time crunch.

Customer are engaged, analysed and retained using the MoEngage platform. By Mixing our images with text and casserole layout we can design a distinctive user journey that makes MoEngage simpler and easy to use.

The service offered by MoEngage is noticeable slow. Analytics has a problem with the database and doesn’t deliver the campaign to all user.

- Push Notifs delivery rate
- Push notifs on xiaomi & chinese devices
- Sherpa & Best time to send

No such issues as of now, product has all the required features

Easy to implement, intuitive and customisable

MoEngage offered all possible tools for building the customer interactions. We did not see any specific negatives

1. Easy to use2. Good customer support3. Features are good and they have a high accuracy

1. Expensive in comparison to its competitors 2. Low integration help as we found it difficult to integrate it with low technical support offered

Ease of using the platform to segment the customers, messaging templates for push notifications, and the options to customize my CTA.
For Email Marketing too, MoEngage is really easy to use.

At times, we had issues with the slowness of the platform and the data that was being captured through our app but then everything was fixed quite quickly.

I like the ease with with even a novice can make cohorts and schedule push notifications after various Audience/Cohort Segmentation. Notification Delivery Rate is decent although can be improved to provide better insights.

Very Rare not often the notification delivery numbers are inflated and pulling reports takes time.

UI interface is very easy to understand and products are very advanced that helps to grow our business. Some products are really cool. Services are good.

Need to add some more advanced features like kind of push notification which our companies are providing .

if you lead product, you can't not have Moengage in your arsenal. Its intuitively designed with only one user in mind - the product marketing guy. All your important metrics are right there, accurate and up-to-date. Flows and journeys are super easy to set up. Run all the A/B tests you like. Always up. Great team as well - they routinely conduct enormously informative webinars that grow your learning dramatically.

None noticed yet. Tough to find a flaw so far.

MoEngage is very user friendly marketing automation tool for the marketer. It also has many good features that is much required to grow your marketing channels

We felt MoEngage is priced little high compared to others in the market

Moengage is feature rich. You can create any type of campaigns based on as many rules as possible.

I think the reporting is something they have to improve

Like the ease of access , customization,journeys.

APIs could have been bit more diverse and self explanatory

Easy to use
Good customer support
Single point contact for all customer needs

Data mismatch interns of other marketing platforms

Push notifications and analytics is good

Delivery rate is low. Issues not fixed fast enough