SchoolPass Reviews

I liked that the overall concept is good. The ideas presented and the problems that SchoolPass is setting out to solve are problems that need a solution. Ultimately using SchoolPass is still probably better than keeping track of everything manually, but the system has so much more potential and capacity to be truly good.

There are many details that are either intentional choices or have been left unresolved that make the overall experience hard to enjoy, especially in the light of how expensive the product is. They give the admins a surprisingly limited amount of customization options and force you to reach out to reps if you want to toggle certain options on or off or make things required or not. It would benefit both parties to simply provide all of the available options to the admin user and then train them once on how to use them rather than forcing so many contacts to customize the product. Portions of the product were also simply oversold - specifically its ability to integrate with certain SIS programs. The app itself also struggles to keep up with changing iPad technology and crashes more frequently than I'd expect it to. There are many details about areas such as dismissal queue, parent notifications, and reporting that don't always make a lot of sense such as the dismissal queue forcing you to add students to it even when the SchoolPass software is aware that they are absent for the day or left early. Currently, the browser interface for the product is a bit on the inconvenient side. There is an older and newer "view" for the browser interface. Much of the functionality of the program has been migrated over to the newer view, however not all of it has. Knowing which view to use for what you'd want to accomplish can create a lot of searching for the right options.

There is no carpool scheduling software on the market that can compare to SchoolPass. It is the most robust and easy to use software available for schools in regards to carpool scheduling. The company goes above and beyond to assist the school in setting up the system. Integration with cameras and tolltag readers also make it a great security asset for any school. No other company compares to the SchoolPass technology and the company that stands behind it.

There are no negatives to this software solution.

The dismissal function is great but this app places the responsibility on the parent to manage their kid's dismissal and after school activities. This relieved our front office of at least 4 hours a day to do other things.

I would love to have greater super admin function at the customer level but SchoolPass is very responsive so this is not a deal breaker. Their customer support more than makes up for this small inconvenience.

Our school really had difficulty quickly tracking and notifying teachers about student absences and this takes so much work off of the office staff. It helped us get our car rider dismissals organized in the afternoons, whereas before it was a time consuming mess! Now our car riders are called as parents arrive, no more angry waiting parents, no more confusion and no more unmanageable lines. Our school dismissal procedures are so much safer now! This has been a lifesaver for us! Office staff can now attend to other pressing matters and the office is much quieter.

We love it...no complaints! We will continue to faithfully use School Pass!

Ease of use, parent and admin user controls and variety of functionality within one program.

Nothing negative to report. I'm very satisfied with the software.