Checkr Reviews

This software delivers background check results fairly quickly and they send a copy of everything in detail to the candidate.

The website is mostly easy to navigate but there should be an app as well.

The big thing is that Checkr integrates with Greenhouse. It makes running and keeping track of these checks easy without having to hop into another system for tracking.

I can't think of anything, everything is super great and support has been helpful.

I can't say I liked anything about my experience with Checkr.

You can't speak to any customer service representative. All email or chat. Background took a long time, weeks, and they kept pushing the date back. In addition, it only went back 7 years which I was not aware of so it did not help. Someone could have been a serial killer 8 years ago and you would not know it. It was a complete waste of time and money. Would never use this company again.

We use this as an integration with Planning Center to background check our many volunteers. It is quick and easy to use. I like that it provides an estimate of when the background check will be completed, allows you to cancel the invitation, and provides tags to filter the information for easy budget tracking.

The thing I wish they would change most is remove lines that contain cancelled invitations. It is a waste of space. I would also like to see the tags as a column on the Candidates page.

Ease of use and interface with HRIS. Generally the turnaround time is quick!

Wish there was a Customer Service rep that can be reached on the phone is very helpful for to 1 off situations.

Easy to use and integrate to our HRIS. We get results and updates quickly.

I like everything about it, I haven't had any bad experiences using it.

I love that we can use Checkr through our ATS, Greenhouse.

I have no complaints so far about using this service.

I like that Checkr integrates with our church software, Planning Center. Making its use by my staff really easy.

It can be a little complicated on the back side if you're not sure what you're doing. I don't give many people access to that.

It is easy to order a report. Most reports returned the same day, or within a couple of days.

There was one report on a male client that took 4 weeks to return, with no explanation.

It's not over complicated, it does what it's supposed to do.

None to speak of. It's a software designed to do one thing.

Checkr is easy to use, you can send the invite to candidates quickly and effortlessly via email but also send a direct link if needed. The whole process is easy for the user and in most cases, you get results quickly - sometimes in minutes. If the candidate is scheduling an appointment to get a TB test or Physical exam you can check where they scheduled the appointment. It's also possible to resend invited that expired. Search is easy and you can easily take a look if a report is complete. The background check process has clearly mentioned steps and you can track the process live. Checker is giving you an estimate of the duration and they are great at informing users via email whenever they have important updates.

When sending invites they often end up in the Spam/Junk folder so we need to give a heads up to candidates to check there as well. If sending more than one invite the link in the email will always bring the candidate on the same page (asking to fill in name, surname, contact phone, and email... they get confused when they have to do it over and over clicking on each link in every email they get.
I feel Checkr is super busy, with a lot of users, and support is overwhelmed and therefore slow to respond, sometimes takes days/weeks.

for me the most impactful on this software is it's very reliable in terms of knowing the important details of the applicant. It's very impactful on both parties for the security of both applicants and the company. I am really impress on the developers.

There are times when the background check takes too long. for me that's the least I can review for this software and it's part of a process and I am still like it no matter what.

The product was easy to use for both administrators and users. Summary of reports can be seen easily and can be accessed easily.

There might be some latencies when it comes to updating of MVR reports, but nonetheless, it is still updated real-time

I love how quickly reports are turned around. Easy to use for both our candidates and internally.

I'm an admin and work in the corporate office. I need access to see all reports in the system. However, I also run background checks for all corporate employees. Because I'm an Admin, it's an either all or nothing notification on if a BG/Drug Screen is complete. I don't want to be notified of all BGs in our system (of over 5000 EEs, but need to be notified of internal BG/Drug screen completions.) I currently have to calendar a reminder to check if reports are done which is an administrative frustration.

We use Checkr for our US background checks and love how easy it is to use with ATS integration and speed of results.

We can't use Checkr for our Canadian employees

The background check system is great. I really like how clear the Misdemeanors or other offense are listed on the reports.

Nothing yet.... We haven't come across any major issues.. The product we use has been pretty straightforward for the most.

I mainly use this for pre-employment Background Checks, and it is usually fast, and gives good status updates along the day

Sometimes there are huge delays and service outages that kink up the hiring process

Checkr provides a list of properly documented APIs which can be easily integrated with your system for performing background checks. The results shared by the APIs can then be used for making a decision on the candidate based on the background checks

Not much wrong about this software. It integrated nicely with your systems and for any issues which arise in integration, the customer can help you out for resolving those.

It works in a detailed manner and it has the reports needed for every background check.

Some products depending on the region of the driver takes longer time than the usual.

The ease of use and integration with our current church database (Planning Center) has made this tool our go to for all volunteer background checks. Knowing the accuracy and promptness of Checkr gives us and our parents ease of mind that we have done our due diligence in protecting our children.

There are some rare occasions where we have needed a volunteer to fill a Sunday morning role and the background check may not be returned instantly on late Saturday night or early Sunday morning, but that is such a rare moment.

Extremely easy to use. The integration with Greenhouse allows us, and the rest of the recruiting team, to easy select the type of background check required for the specific role and send to the prospective new employee. The speed and follow-ups are really five steps above competetors.

For our purposes, the software is great.