Slice Reviews

Easy to use and inter face is easy for use

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Slice was simple to set up and use, easy to adjust, and worked exactly how we needed. We never had any issues with the system, and we did not have to pay for any of the equipment. Overall, we liked the system a lot.

The major con is that slice charges an arm and a leg for online ordering. Many of its competitors take a small percentage of each order, but Slice charges a flat $7/ order for online orders that just didn't make sense to pay, especially for premium third party platform users.

The whole app and how easy is to utilize

The depth of the system when filtering the order to your desire

There loyalty program is what sets them apart. I've really noticed that customers that use Slice come back more regularly and as all restaurant owners know these are the guys that keep you in business.

They are not as good as bringing in new customers. On occasion, I will notice a new person coming in who used Slice but they are much better at bringing back our customers.

Slice takes a holistic and personal approach.

Their customer service is top notch and I feel like I'm working with a partner, not a leach like with the other apps.

Slice's loyalty marketing is a huge differentiating factor. They don't send our customers elsewhere, they make sure they come back.

Thank you for helping my business grow.

The app itself is less developed when compared to competitors but that tells me they put more money towards their partners

Slice set me up with online ordering allowing me to compete with pizza hut in our small town.
They setup the menu online, provide me with a tablet and blue tooth printer
The orders print in my kitchen. Slice provided marketing products to let customers how to order online . The process was easy for this low tech old girl.

I wish the tickets printed by menu Group, instead of the order the customer entered.

It easily integrated with my current POS (Clover) system

Some small bugs with reporting within the integrated software. My CLOVER system does not recognize a promo discount and shows an inflated net Sale with SLICE

Never give us hard to to crash easy to used

The team slice and all people that work on this software during all this years to become more and more comfortable

What I like the most is the easiness of the app and the professionally of the account managers I had to deal with during those years, Slice gave me great opportunities. I also appreciate their fixed rate on orders and not that huge 20 to 30 percent cut. I also appreciated their referral program with the bonus for the referee.

What I like the lest is that customers can cancel orders even when the food is ready and is never clear if my restaurant is getting paid for those orders.

technology attracts many customers, brings a new customer base to pizzeria

the pictures to upload to menu is too time consuming and difficult

Keeps track on things closer as far as productivity

Won’t work with the pos we have makes more work

Online order platform for point of sale system

For a company that specializes in pizza tge riders for pizza come thru in a confused orientation.
We need to know choices for crust, sauce, whole pizza toppings then half pizza toppings, in that order and I don't want to know about a drink choice or a wing flavor or salad or ... in the middle of a pizza build.

Ease of use with ipad. Easy to use platform.

Cost of use. Inexpensive and easy to use.

It is so user friendly, it is easy to contact customers as well as fix any issues which are few and far between

There is nothing I dislike, it is not integrated with toast yet, but I actually like having things come through the tablet and having that separate

The advertising and loyalty plans. Also the ease of accepting orders

The sub categories. I just don't think Slice completed all our menu items

It’s cheap, easy to use, and customers enjoy it

Inability to change pricing quickly via pos

Everything is spelled out very easily As long as the restaurant keeps the price changes and menu the same everything works out perfect

People you talk to on the phone have too strong of accents when you have a question hard to understand them

Great platform, great product, great price.

Customer service is often hard to understand. It would be helpful if slice had more native English speakers

Slice has elevated my business from its simplicity for the store and customers

I wish it had toast integration. They came out with their POS too late for me

The ease of doing business, the support and the efficiency of online ordering

I have had a few complaints about storing cc numbers for ease...also when the system goes down

Easy to use, my customers are always happy have never had any issues!

I wish more customers new about SLICE and they had more advertisements

Love the easy access and how simple it is foe everyone to use.

Sometimes the customer service will have high wait times.

Easy to use, very easy to use, No complaints

Nothing, I have no complaints! No cons what’s so ever

Easy to us and you guys are always a head of times

I would love more reporting options year to date / but bigger would be a month over a year ago ? To compare months ….