About DoorDash

DoorDash is a food delivery service that provides a fleet of delivery drivers to pick up and deliver food and other items from restaurants, nearby grocery and convenience stores, and more. DoorDash allows customers to place online orders from local restaurants, providing restaurants the tools to market their brand in DoorDash's online marketplace. With over 300,000 local and national brands, DoorDash ensures that customers and businesses receive a seamless delivery experience.


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DoorDash

4.2 (171)
VS.

Starting Price

No pricing found
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Pricing Options

Free version
Free trial
Free version
Free trial

Features

14
9

Integrations

No integrations found
2

Ease of Use

4.3 (171)
4.8 (23)

Value for Money

4.0 (171)
4.1 (23)

Customer Service

3.8 (171)
3.9 (23)
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Reviews

Overall rating

4.2 /5
(171)
Value for Money
4.0/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
3.8/5

Already have DoorDash?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 171
Clint
Clint
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good but Expensive

Reviewed on 30/11/2023

Pros

It simplifies the process of putting together a group order for a meal to be delivered.

Cons

It's awfully expensive when you factor in fees and some prices are inflated when compared to the restaurant's website on top of that.

David
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Door Dash for Beginners and More

Reviewed on 21/11/2023

My experience with Door Dash has been a very positive experience! I never get a rude Dasher.They...

My experience with Door Dash has been a very positive experience! I never get a rude Dasher.They all seem to be kind and make sure my delivery is left for me to easily access it. They knock and wait for us to say Thank you and then they leave it! It's just an easy process honestly when it comes to what I need for ordering and very easy from the start to the end of ordering and delivery. I know some apps are a little harder for a person not so computer or internet savvy, however using door dash even beginners can easily use the app with no foreseeable issues.

Pros

Door Dash saves so much time out of my already busy day. It allows me to save gas and allows me more time to finish my daily duties! While they're doing the shopping and delivery for me, it amazes me how uninterrupted my day is and how much I can complete instead of stopping and having to leave and go do this all myself kl. It's so easy.

Cons

I have no negative comments to say about Door Dash.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Avoid, took my money and can't get it back

Reviewed on 19/12/2023

Horrible. Support do not follow up as promised and they seem to be reading off scripts or don't...

Horrible. Support do not follow up as promised and they seem to be reading off scripts or don't care about service quality

Pros

Nothing apart from the fact that there are a lot of options

Cons

accountAdded a $50 gift card and two credit cards and they've taken my $50 voucher so I can't use it. I've spoken with several live chat members who do not resolve the issue. I was told this would be escalated and I would be followed up with but no one has. Avoid DoorDash and stick with other options

Janine
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Do not use these people.

Reviewed on 23/09/2024

Awful. They stole food refused a refund. Worst place ever.

Awful. They stole food refused a refund. Worst place ever.

Cons

They stole food refused a refund. Worst place ever.

Kelsey
Overall rating
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Convientcey

Reviewed on 07/12/2023

I liked the flexability to work, it was a cool little side job

I liked the flexability to work, it was a cool little side job

Pros

I like that I could go out and work anytime I felt like it. It's really cool the way it works and makes everybody lives a lot easier with food being delivered to your door

Cons

Sometimes food gets delivered cold, and the lines to pick up the food can take a super long time . It also takes alot of gas to get paid $4 per order and sometimes not even get a tip

Showing 5 reviews of 171 Read all reviews

DoorDash FAQs

Below are some frequently asked questions for DoorDash.

DoorDash offers the following pricing plans:

  • Free Trial: Not Available

Contact DoorDash for more information on pricing.

DoorDash has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

DoorDash supports the following languages:

English

DoorDash supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations DoorDash has

DoorDash offers the following support options:

FAQs/Forum, Phone Support

Related categories

See all software categories found for DoorDash.