TouchPoint
About TouchPoint
TouchPoint Software is a robust, all-in-one church management system (ChMS) designed specifically for medium and large churches seeking to strengthen discipleship, engagement, and ministry operations. Our cloud-based platform combines a powerful church database, integrated online giving with TouchPoint Giving, and a mobile app that connects your congregation anytime, anywhere.
TouchPoint streamlines vital church functions, including event registration, volunteer management, attendance tracking, small group coordination, and automated communication. The system’s flexibility allows churches to customize workflows, manage member data efficiently, and drive engagement with targeted messaging and app notifications.
At its core, TouchPoint is designed to empower church leaders and staff with data-driven insights for effective decision-making. With features like contribution tracking, analytics dashboards, and seamless website integration, TouchPoint helps churches stay organized and maximize their impact for The Kingdom.
Our team is uniquely equipped to serve churches, as many of us come from church leadership backgrounds. We understand the challenges churches face and are dedicated to providing personalized support and innovative tools that grow with your ministry. TouchPoint goes beyond software—we partner with you to connect with, engage, and disciple your congregation.
Key benefits of TouchPoint
Benefits of TouchPoint Software
TouchPoint Software provides churches with a powerful, all-in-one church management solution designed to simplify operations, deepen engagement, and enhance discipleship efforts. Here are the key benefits of TouchPoint:
Streamlined Church Management
Manage member data, events, volunteers, attendance, and more in one centralized platform, reducing administrative tasks and allowing leaders to focus on ministry impact.
Integrated Online Giving
TouchPoint Giving seamlessly integrates into the platform, providing a secure and user-friendly way to accept and track donations, generate contribution statements, and encourage generosity.
Mobile Accessibility
Our mobile app keeps your congregation connected with tools for event registration, mobile giving, sermon access, and personalized communications—all accessible from their smartphones.
Enhanced Member Engagement
Strengthen connections with members through targeted communication tools like email, text, and app notifications. Use personalized messaging to keep your congregation informed and engaged.
Volunteer & Group Management
Coordinate volunteers effortlessly and manage small groups with tools to track participation, organize schedules, and improve involvement in ministry activities.
Customizable Workflows
Tailor TouchPoint to fit your church's unique needs with flexible workflows, custom fields, and automation options to save time and improve efficiency.
Data-Driven Insights
Leverage detailed analytics and customizable reports to inform decision-making, track ministry effectiveness, and plan for future growth.
Website Integration
Ensure a seamless experience for your staff and members by integrating the platform with your church’s website for event sign-ups, giving, and more.
Scalable for Growth
Designed for medium and large churches, TouchPoint adapts to your growing needs, making it the perfect partner for expanding ministries.
Partner Support
Backed by a team with church leadership experience, we offer personalized training, ongoing support, and resources to help your church thrive.
TouchPoint Software is more than a ChMS—it’s a partner in your mission to connect, engage, and disciple your congregation effectively.
Images
Not sure about TouchPoint?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Planning Center
ChMS
Realm
ACS
Reviews
Already have TouchPoint?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful
Reviewed on 22/10/2021
Pros
Communication with the Church members and Events planning
Cons
Online giving would be better if you have think of android stk push
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TouchPoint is a MUST HAVE Church Management Solution for any Church
Reviewed on 01/03/2017
Our church transitioned to TouchPoint almost 6 years ago, and it is unequivocally the best...
Our church transitioned to TouchPoint almost 6 years ago, and it is unequivocally the best administrative and ministry tool that our staff, church leaders, and members use daily. Likewise, members and guests benefit from the custom branded TouchPoint app, online giving and event registrations.
They have created a church management system with a high level of functionality while maintaining an intuitive and easy to use interface. We couldn't be happier with TouchPoint from the outstanding customer service to the well thought out design and functionality.
We use almost every aspect of the software: attendance tracking, member & guest assimilation, mass email, mass SMS texting, event registrations, mission trip registrations, online giving, custom branded app, walk-up check-in, and more. It is truly a software that will meet every demand of the modern church.
One of the biggest improvements that TouchPoint made in the last few years was the transition to the mobile adaptive platform. In other words, it works beautifully on your mobile device.
As the Director of IT and systems administrator, customer service and support are indispensable resources I often depend on, and this is where TouchPoint really shines. They use an email based support system and they are quick to respond and provide solutions. And when you point out a problem, the dev team is quick to fix it. They offer the best customer service and support of all the vendors I use. Likewise, the support documentation is fantastic and always up-to-date. In fact, I did all my training using the documentation and video tutorials before we deployed it to our staff.
One of the best things about TouchPoint, they are always activity developing to improve and enhance the software. You don't have to wait 6 months for new features and updates. They frequently push out improvements on a weekly basis.
If you are a church looking for an CMS solution, look no further. Setup your demo with TouchPoint today'you won't regret it!
Pros
Intuitive
Easy to use
Great support and customer service
Mobile adaptive interface
Frequent software updates and improvements
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
TouchPoint to Manage Members
Reviewed on 20/02/2019
It is better than salesforce in my opinion. A great customer service.
It is better than salesforce in my opinion. A great customer service.
Pros
1. It is easy to set
2. It is easy to navigate
3. It is easy to add tabs and customize your needs
4. Can add more people under a main contact person. The 2nd, 3rd, etc. person's information can be saved with great details.
5. People can be connected in a profile. Can make a group.
Cons
The search function can be upgraded. It has a big search bar like a department store site. Hope see it more selection like type name, email, and other things to do a search to narrow down the data.
There is no "flag" feature you can build. While you are putting people's information, there is no drop down or a check box feature you can add.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Always the Best Service
Reviewed on 17/02/2017
With no database background, I was given the duty to oversee our church's database. When we signed...
With no database background, I was given the duty to oversee our church's database. When we signed up for TouchPoint, any concerns were calmed by the personal training given from the start, along with excellent, courteous, kind and prompt assistance whenever I need to contact customer support. We are blessed with the upgrades, also. When someone wants to add a new feature, all of us receive the same benefit. We know we are getting a quality database which allows our church to function like one with a huge administrative staff when really it is just TouchPoint giving us the technology to achieve the goal of knowing our congregation and reaching them with information.
Pros
Flexibility, ease of use, cost, customer service, continued upgrades and features
Cons
Mobile features are still limited and sometimes difficult (but I expect it will be improving, as your product always does!); some features assume understanding by the user but aren't clear. I hit a few little glitches due to our small church needing specialized features for our events which don't exist in TouchPoint, or that I in my ignorance I am not aware of. I agree it's often user error. :)
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
TouchPoint Problem Solver
Reviewed on 21/02/2020
This is such a great ministry tool. You can keep track of contact information, attendance data,...
This is such a great ministry tool. You can keep track of contact information, attendance data, and other interactions with people in your church or organization. Highly recommended!
Pros
This software allowed us as a church to take ministry into our own hands. There were several features with TouchPoint that we had never had access to with previous software companies. For example: the ability to assign tasks to certain people and put some responsibility in their hands helped our visiting ministry really take off. This is an excellent tool to help keep data and other information in a cohesive manner.
Cons
When we moved to TouchPoint from our previous software, there were certain elements that were not able to transfer over. These were not "mission critical" items, but they did play a crucial part to our ministry here. We had to really work with their customer service department to get the best results from our conversion.
Response from Cass Information Systems
Thank you so much for your balanced review, Katie! We're glad to have you on board!
TouchPoint FAQs
Below are some frequently asked questions for TouchPoint.Q. What type of pricing plans does TouchPoint offer?
TouchPoint offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
The TouchPoint mobile app syncs bidirectionally with your TouchPoint database, so members, staff, and lay leaders can update information from their mobile device. A free version of the app exists that comes with TouchPoint branding. We also offer a custom-branded app that includes a one-time set up fee and a yearly subscription.
Q. Who are the typical users of TouchPoint?
TouchPoint has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TouchPoint support?
TouchPoint supports the following languages:
English, Spanish
Q. Does TouchPoint support mobile devices?
TouchPoint supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TouchPoint integrate with?
TouchPoint integrates with the following applications:
MortarStone, Protect My Ministry, Sage Accounting, SendGrid, Twilio, eSPACE
Q. What level of support does TouchPoint offer?
TouchPoint offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
See all software categories found for TouchPoint.
