About Panacea

Panacea is a veterinary practice and records management solution designed to help vets manage operations, clients, inventory, staff, and patients in their practice. The platform comes with a self-service portal, which allows customers to book and manage appointments via a website or Facebook page.

Panacea includes a communication module, which lets administrators send automated emails and SMS communications using customizable templates. The platform offers a host of features such as data migration, remote support, real-time reminders, data backups, clinical diagnostic terms database, recurring appointments, and more. The billing and sales management module assists users with handling missed charges, discounts and profits. Panacea also offers various marketing tools, which enable businesses to produce and distribute clinical summaries, sales materials, brochures, and post-operative handouts.

Panacea includes a prescription management system, which allows organizations to track prescriptions, dispense medicines, and manage restricted medicines stock. Plus, the reporting module enables practitioners to gain insights into revenue, operations, staff, and more via analytics.

Pricing starting from:

USD 99.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premises

Markets

Australia, Brazil, Canada, China, Germany and 9 others

Supported Languages

English

Pricing starting from:

USD 99.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Panacea Software - The schedule is so powerful, but also simple and easy to use.  Drag and drop appointments and easily modify the calendar view to suit your tastes. Online bookings are made directly into your clinic's schedule.
Panacea Software - Panacea appointment management
Panacea Software - Panacea online appointment booking
Panacea Software - Panacea payment processing
View 4 more
Panacea Software - The schedule is so powerful, but also simple and easy to use.  Drag and drop appointments and easily modify the calendar view to suit your tastes. Online bookings are made directly into your clinic's schedule.
Panacea Software - Panacea appointment management
Panacea Software - Panacea online appointment booking
Panacea Software - Panacea payment processing

Features

Total features of Panacea: 32

  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Communication Management
  • Confirmations/Reminders
  • Customer Database
  • Data Import/Export
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Reminders
  • Imaging and X-rays
  • Inventory Management
  • Invoice Management
  • Patient Records Management
  • Payment Processing
  • Prescription Processing
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SOAP notes
  • Self Service Portal
  • Status Tracking
  • Template Management
  • Third-Party Integrations
  • Treatment Planning

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Reviews

Overall rating

5 /5
(7)
Value for Money
5/5
Features
4.4/5
Ease of Use
4.9/5
Customer Support
4.9/5

Already have Panacea?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 7
Matt
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Perfect for the modern professional veterinarian

Reviewed on 23/08/2022

As a veterinarian I combine busy consultancy type work with travel and mixed practice clinical...

As a veterinarian I combine busy consultancy type work with travel and mixed practice clinical work. Panacea is perfect for a vet on the go even to regional areas as I can access it anywhere and catch up with admin late at night while watching House of Dragons! Since subscribing to Panacea I have saved 5-6 hours a week! Priceless return of investment.

Pros

Can use anywhere and anytime of day with good functionality on Apple and Android handheld devices as well as fixed PC. Hyperlinks make moving around so easy. High speed of opening new pages. Short cuts for data entry. Communication with clients made easy.

Cons

No real problems encountered. Would be good if somehow when visit a farm and see multiple dogs, horses etc it can be more easily made as a single consult and invoice.

Ian
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It is very intuitive to use. Hyperlinks to everything. Great appointment system

Reviewed on 18/08/2017

It has changed the way we run the practice

It has changed the way we run the practice

Pros

We instituted this software alongside our old system and found within 2 days we had stopped using the old system all together. The layout is simple and straightforward. The hyperlinks to everything make it a breeze to navigate. The web based booking is a real bonus. The ability to access on my phone or ipad when I am not in the surgery is great. The tech support is amazing and they take suggestions for new features and implement them within a short time frame. The ability to add objective observations and then chart them is fantastic for weight control and tracking enzyme levels in sick animals. The auto populate stock orders are a real time saver. The email appointment reminders have greatly reduced our no-shows.

Cons

It can tell you if there was an error with a reminder, but it cannot tell you if the owner acted on the reminder. Apparently this is being addressed in the near future. Its accounting features are fairly limited in that it cannot create credit notes or give refunds. Apparently this will be addressed when it integrates with the major small business accounting packages

Rodney George
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perspective of a vet owner with one part time vet associate

Reviewed on 16/08/2022

Good support

Good support

Pros

Simplicity of functions - ease of compiling an invoice

Cons

No real issues
However - I need to take time to determine all the functionality of intergrating eg the online order procedure

Elva
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Value for money with excellent customer support, customized functionality suitable for our use.

Reviewed on 23/08/2017

We have our consultation notes available online, thus we can update and look for patient information...

We have our consultation notes available online, thus we can update and look for patient information anytime, anywhere.

Pros

The developers respond quickly to our queries and are flexible in terms of the functionalities we need for our practice. The software subscription fee is reasonable, even small practice like ours can afford it.

Cons

It is not yet linked to laboratories (i.e. IDEXX) and Google features. The accounting part does not have much features thus a separate Accouting Software (and subscription) is required.

Richard
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Panacea Review

Reviewed on 12/09/2019

Data transfer was good with only minor issues from a very old system.
KC and the team at Panacea...

Data transfer was good with only minor issues from a very old system.
KC and the team at Panacea are excellect with comunication, help and support not that we have needed much and take on suggestions and improvements .

Pros

Panacea is constantly releasing new features and encourages feedback. Panacea has an easy to use, familiar and intuative format. The reminder system is new to us and is a great addition .
The ability to book online is a great feature.

Cons

It requires minor attention in some areas such as reminders and cash up post consult.

Showing 5 reviews of 7 Read all reviews

Panacea FAQs

Below are some frequently asked questions for Panacea.

Panacea offers the following pricing plans:

  • Starting from: USD 99.00/month View Pricing Plans
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Monthly pricing starts at only $99 for up to one vet and one nurse. Only $299 per clinic per month for unlimited users. No set-up or hidden costs. All our plans include unlimited remote support and training which is also available during your free trial. When you sign up for your trial, we won't ask you for your credit card number. Panacea is available worldwide and charges in your local currency.

Panacea has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Panacea supports the following languages:

English

Panacea supports the following devices:

Panacea integrates with the following applications:

Meta for Business, Xero

Panacea offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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