Acefone
About Acefone
Acefone is a leading provider of cloud telephony services like VoIP phone systems, toll-free numbers, and contact centers—each meant to simplify and automate your business communication processes. Be it 24x7 support, an all-in-one admin portal, HD audio, or reliable, customizable remote solutions, our products are built for your convenience. We offer seamless communication and integrations with your favorite business tools like Salesforce or Zendesk. With Acefone, you always get the very best. Special offer: Get unlimited calling at just $12.99/user/month
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- Industry: Civic & Social Organization
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Service
Reviewed on 20/06/2021
Pros
Really great customer service so far, onboarding fast and easy and simple to navigate around the portal, definitely recommend.
Cons
I haven't found any issues so far, it's useful for what we require it for.
Response from Acefone
Thank you for choosing Acefone and sharing your positive experience with us.
We take pride in our onboarding process and are glad to hear that your experience was pleasant. At Acefone, our teams work diligently towards developing the most user-friendly solutions at highly competitive prices, so you can start improving your business communications instantly.
If you ever need any assistance, our support team is always available at 0800-084-3663. Otherwise, you can always drop us an email at [email protected].
~Team Acefone
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Fantastic Onboarding Support
Reviewed on 09/08/2023
Pros
I like all the services I need for my business
Cons
I like everything about the service , I havent use the service that much but so far I know is going to be great for my business
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Set UP
Reviewed on 12/04/2023
Pros
Customization of the service opened up, capabilities we didn't have before.
Cons
Not keeping up with my time request and poor communication skills from tech support
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good experience
Reviewed on 12/10/2023
Pros
It was great connecting with acefone team with mo for onboarding journey and setup.
Cons
we are in the testing phase so cannot point anything at the moment.
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Acefone reviewer
Reviewed on 03/10/2023
Very Good
Very Good
Pros
I appreciated the customer support in helping to set up the system. Everyone is most helpfull.
Cons
Not familiar with all aspects yet of the system as of yet.
Acefone FAQs
Below are some frequently asked questions for Acefone.Q. What type of pricing plans does Acefone offer?
Acefone offers the following pricing plans:
- Starting from: GBP 4.99/month
- Pricing model: Subscription
- Free Trial: Available
Acefone is offered across two pricing plans, outlined below. A free trial is offered. Business: $19.99/user/month Premium: $25.99/user/month
Q. Who are the typical users of Acefone?
Acefone has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Acefone support?
Acefone supports the following languages:
English
Q. Does Acefone support mobile devices?
Acefone supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Acefone integrate with?
Acefone integrates with the following applications:
Bitrix24, Bullhorn ATS & CRM, Dynamics 365, Freshdesk, Freshsales, Google Contacts, Google Workspace, HubSpot CRM, Microsoft 365, Microsoft Teams, Pipedrive, Salesforce Sales Cloud, SugarCRM, Vtiger CRM, Zapier, Zendesk Suite, Zoho CRM
Q. What level of support does Acefone offer?
Acefone offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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