JustCall
About JustCall
JustCall is the All-in-One Business Communication Platform. Connect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall empowers customer-facing teams with real-time AI insights. Its robust features encompass inbound/outbound call management, SMS/MMS messaging, versatile sales dialers, SMS workflows, AI-driven SMS Copilot, live monitoring, sentiment analysis, and CRM integrations, while offering global phone numbers across 70+ countries. Streamline communication, enhance productivity, and elevate customer interactions with JustCall.
Pricing starting from:
USD 19.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of JustCall
Top JustCall features to watch out for:
Inbound and outbound calling
Send and receive SMS & MMS
Sales dialer (Auto, Predictive and Power dialers)
SMS Workflows
SMS Bots
Multi-level IVR
Real-time agent assist
AI-powered SMS Copilot
AI coaching
Sentiment analysis
AI call scoring
Live call monitoring
Shared WhatsApp inbox
Automatic call distribution (ACD)
100+ CRM integrations
Business phone numbers in 70+ countries
Sign up and get a 14-day free trial.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Supported Languages
English
Pricing starting from:
USD 19.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of JustCall: 97
Alternatives
Zendesk Suite
Five9
Toky
Salesmsg
Reviews
Already have JustCall?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Semiconductors
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy-to-use tool for placing calls from any location.
Reviewed on 07/06/2023
JustCall is a popular business phone system because of the extensive collection of functions it...
JustCall is a popular business phone system because of the extensive collection of functions it provides. The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality of service have all been lauded. Some customers have complained about bugs and expensive plans, however this is not the case for everyone and may be attributable to different needs and usage patterns. In general, it would appear that JustCall is an effective and trustworthy company phone system.
Pros
It's convenient that JustCall lets us drop voicemails when we call and automates the majority of our text messages thanks to the platform's capabilities. In my day-to-day activities, I have been able to shave off a significant amount of time thanks to it.
Cons
For unknown reasons, some numbers may be blocked from dialing through JustCall. I have to manually dial the number when this occurs, but thankfully it does so infrequently.
Response from SaaS Labs
Hi Suzi, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful.
Thank you for taking the time to share this with us. It means a lot to our team.
You can follow our latest product updates here - https://justcall.io/updates/
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient and Reliable Communication Solution for Our Academy
Reviewed on 17/07/2024
Our overall experience with JustCall has been excellent. The platform is easy to use, highly...
Our overall experience with JustCall has been excellent. The platform is easy to use, highly effective, and reliable. It has streamlined our communication efforts, making it easier to keep parents and students informed and engaged. The customer support team has been fantastic, always available to assist with any questions or issues.
Pros
JustCall has significantly improved our communication processes. The SMS and mass texting features are particularly beneficial, allowing us to efficiently reach out to parents and students with important updates. The platform's user-friendly interface and excellent customer support are also standout features.
Cons
There is little to dislike about JustCall. However, it would be great to see more advanced message personalization features in future updates.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Avoid JustCall company
Reviewed on 03/11/2023
Pros
The situation we ended up in after we stopped using them, denied all positive
Cons
We asked JustCall to cancel the subscription after we moved to a different service. Not only they did not make a refund, but 2 months later, after our subscription they decided to do a $609.30 back charge without even informing us. No mater the quality of the service they provide, they act like scammer, so just avoid them.
Response from SaaS Labs
We sincerely apologize for any inconvenience you may have experienced with our service. Our utmost priority is to understand the issue thoroughly and assist you in the most effective manner possible.
Kindly share your feedback with us by writing to [email protected]. Rest assured, we are committed to resolving the issue promptly and ensuring a positive experience for you.
Thank you for your understanding, and we appreciate the opportunity to address your concerns.
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
JustCall May be Just What you Need
Reviewed on 16/07/2024
Pros
Plenty of features, all combined into a single platform.
Customer service is typically quick to respond, although can take a few hours in some days.
Features provided are usually not available in many other similar products and competitors, such as live monitoring for example, or bulk SMS.
Cons
High cost. Every call, text, whether incoming or outgoing, costs money and is counted towards your monthly bill with JustCall.
Use of features is not as easily accessible or understandable, mainly because of less demand in some features, but also because of the technology used to implement those features with your CRM. Such as individual CRM integrations rather than full and general integrations that cover everything through a single account.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just A Click
Reviewed on 21/06/2024
More confident to provide data and info to the customer and client.
More confident to provide data and info to the customer and client.
Pros
Friendly user tool, everything you need are in there, with Just A Click
Cons
The adjustment or rewinding call, lol (suggestion instead of circle, make it straight lol)
JustCall FAQs
Below are some frequently asked questions for JustCall.Q. What type of pricing plans does JustCall offer?
JustCall offers the following pricing plans:
- Starting from: USD 19.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Essentials - $29/user/month (billed monthly) or $19/user/month (billed annually). Team - $39/user/month (billed monthly) or $29/user/month (billed annually). Pro - $69/user/month (billed monthly) or $49/user/month (billed annually). Business - Pricing available on request
Q. Who are the typical users of JustCall?
JustCall has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does JustCall support?
JustCall supports the following languages:
English
Q. Does JustCall support mobile devices?
JustCall supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does JustCall integrate with?
JustCall integrates with the following applications:
ActiveCampaign, Agile CRM, Close, Copper, Dropbox Business, EngageBay CRM, Freshdesk, Gong.io, Groove, Help Scout, Helpwise, HubSpot CRM, Intercom, Kommo, Kustomer, Microsoft Outlook, Nimble, OnePageCRM, Ontraport, Outreach, Pipedrive, Re:amaze, SMS Reviews, Slack, Synchroteam, Vtiger CRM, Zapier, Zendesk Sell, Zendesk Suite, Zoho CRM, Zoho Desk, Zoho Recruit
Q. What level of support does JustCall offer?
JustCall offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for JustCall.
- Auto Dialer Software
- Call Centre Software
- Business Phone Systems
- Predictive Dialer Software
- VoIP Software
- IVR Software
- Telephony Software
- SMS Survey Software
- SMS Marketing Software
- Call Tracking Software
- Call Recording Software
- Cloud PBX Software
- Softphone Software
- Contact Centre Quality Assurance Software
- Inside Sales Software
- Sales Coaching Software
