My Best Practice

4.9 (31)
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Software for managing healthcare operations and records

About My Best Practice

My Best Practice, the EHR for evidence-based clinicians, simplifies creating and maintaining client accounts, scheduling appointments, managing client information, billing, and more.


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My Best Practice

4.9 (31)
VS.
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Starting Price

USD 39.00
month
USD 19.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

117
158

Integrations

1
6

Ease of Use

4.6 (31)
4.5 (196)

Value for Money

4.9 (31)
4.4 (196)

Customer Service

4.9 (31)
4.6 (196)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.9 /5
(31)
Value for Money
4.9/5
Features
4.8/5
Ease of Use
4.6/5
Customer Support
4.9/5

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Showing 5 reviews of 31
Cathy
Cathy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Best Practice (EMR) Customer Review

Reviewed on 18/05/2023

The note-taking and billing features have been invaluable. They have also been an asset in training...

The note-taking and billing features have been invaluable. They have also been an asset in training new therapists and fieldwork students.

Pros

The auto-text note-taking feature is amazing. It has made the greatest impact on our practice in terms of efficiency and time-saving factors. We also love the ease of billing, which is on a nightly schedule. We had previously been managing this manually.

Cons

There is not a uniform place for each client to see each session note, instead, you need to go through the calendar. When we open a document, it first downloads instead of automatically appearing.

Alternatives Considered

SimplePractice

Reasons for Choosing My Best Practice

The integrated functions, helped us digitize our notes, billing, scheduling, and calendars into one portal.

Switched From

QuickBooks Online

Reasons for Switching to My Best Practice

We chose MBP based on some negative experiences we were hearing from users of Simple Practice, mainly related to transparency about pricing changes. The pricing was also a big positive factor for choosing MBP as well as the customization for occupational therapy language.
Kelli
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great practice management! Easy transition!

Reviewed on 11/11/2024

MBP has been great for our Speech & Occupational Therapy practice. The transition team was really...

MBP has been great for our Speech & Occupational Therapy practice. The transition team was really great! They were willing to spend as much time as we needed to get things set up and are great problem-solvers. MBP has made our billing and payroll much more stream-lined. The customer service is A++.

Pros

There are lots of great things but the absolute BEST thing is the quick response to questions. We no longer have to wait several days to have a problem resolved, meaning we can keep working and not get behind on things.

Cons

I would like to have a place with one-click access to see past notes for patients.

Hannah
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Lots of potential

Reviewed on 01/08/2022

Pros

I love that I can easily track progress and homework assignments.

Cons

There are not many reminder features to make sure clinicians didn’t accidentally miss a note or an overdue balance. Also, there is no way to differentiate between “missed”, “late cancel”, and “cancelled”. Customer service is adequate, but might not respond until the next day. Finally, it could really use better integration with tablets. (I would love the ability to share my iPad screen, for example).

Samuel
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Continuing to grow

Reviewed on 17/08/2023

It has been great overall and it feels like it is getting better.

It has been great overall and it feels like it is getting better.

Pros

MBP has continued to change and grow over the time I have used it. It has been getting faster and better as time passes. It has become quicker and easier to use. Also Intuitive!

Cons

The documentation section needs work to make choices more reliable, faster, and for the chosen settings to remain.

Taryn
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Best Practice meets all of our practice needs and exceeds our expectations!

Reviewed on 26/07/2022

My Best Practice has greatly reduced the amount of time both our clinicians and our practice...

My Best Practice has greatly reduced the amount of time both our clinicians and our practice manager are spending on the mundane administrative tasks that are required to run an effective therapy practice. Their support staff has been very communicative regarding any questions we have had while learning how to use the system, and we've even seen some big changes to the platform just in the few months since we started using My Best Practice. The site seems to have a great foundation built with evidence-based therapy in mind, which is a huge asset for our practice.

Pros

The features our staff were most excited about when switching to My Best Practice were the routine outcome measures and the ability to create cohorts to configure custom scheduling of various surveys. It has all of the same features as SimplePractice, but it is laid out in an easier to use fashion. The site is not inundated with a slew of niche features that clog up the interface and make it harder to complete our day-to-day tasks. Our clients also have really enjoyed the ease of using their client portals.

Cons

Migrating from SimplePractice definitely took some additional time and effort from our practice manager to ensure that all of the data transferred correctly, but the My Best Practice team was very responsive to our needs and helped us in every way they could along the way.

Alternatives Considered

TherapyNotes, LLC, SimplePractice and TheraNest

Reasons for Choosing My Best Practice

The pricing of SimplePractice changed astronomically for no apparent reason. We were unhappy with the general interface and our clients did not find the client portal to be helpful. Additionally, we were not able to set up routine outcome measures, which is something our evidence-based therapists really wanted from an EHR.

Switched From

SimplePractice
Showing 5 reviews of 31 Read all reviews

My Best Practice FAQs

Below are some frequently asked questions for My Best Practice.

My Best Practice offers the following pricing plans:

  • Starting from: USD 39.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Individual Plan - $39/Month Group Practice Plan - $44/Month

My Best Practice has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

My Best Practice supports the following languages:

English

My Best Practice supports the following devices:

iPhone (Mobile), iPad (Mobile)

My Best Practice integrates with the following applications:

Google Calendar

My Best Practice offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for My Best Practice.