My Best Practice Reviews

I love that I can easily track progress and homework assignments.

There are not many reminder features to make sure clinicians didn’t accidentally miss a note or an overdue balance. Also, there is no way to differentiate between “missed”, “late cancel”, and “cancelled”. Customer service is adequate, but might not respond until the next day. Finally, it could really use better integration with tablets. (I would love the ability to share my iPad screen, for example).

MBP has continued to change and grow over the time I have used it. It has been getting faster and better as time passes. It has become quicker and easier to use. Also Intuitive!

The documentation section needs work to make choices more reliable, faster, and for the chosen settings to remain.

The set up was constantly reassuring. There are not unnecessary features that take away from my practical uses. They have considered and mostly implemented every request I have made. It has made my life as an owner and a therapist markedly easier

Longer loading times, app use is not as good as desktop, some features take several steps/clicks to reach

A mostly positive experience (4/5 stars). After the practice moved from Simple Practice to My Best Practice over a year ago, it was a bit of a learning curve. Now that I have familiarity with it, it's pretty easy to use. However, I wish it was a little easier scheduling Neuropsych appointments since we use different codes for the interview, testing days, writing days, and the feedback session. I also wish the system moved between screens a little faster but that has improved since we started using it.

It is intuitive. It was made by some of the best psychologists in the field. It gets us in a way that no other company can

Nothing. It is a superior product. I have zero complaints

What I like most about this software is the ease of use and ability to tailor the program to our practice's needs.

I do not believe there are any missing features but I do believe a little fine tuning of a few features would be helpful. For example, since client's can have multiple providers, if the client portal listed the client's providers instead of their own name repeatedly it would be more user friendly for the client.

I love the way in which all paperwork, documentation, treatment planning and scheduling is all in one place. The fact that all of my clients' information can be stored in a secure location that is easy to access allows me to spend more time focusing on clinical care rather than documentation. MBP also makes it easy to keep up with required documentation and keep track of what I have done vs what I still need to do. Not only is MBP easy for me, my clients also report MBP being incredibly user-friendly as well.

I cannot think of any specific criticisms I have of MBP at this time.

Keeps track of client balances and payments

Some of the diagnoses are not in the database

The ease of use of My Best Practice is great. I have used many different EHR platforms in the past, and I find My Best Practice to be the best.

I cannot name any aspects of the software that I am not pleased with.

The intuitive and simple to use interface allows me to quickly and easily navigate the different features, which means I spend less time and energy on administrative tasks. I exclusively use the telehealth function, and it is always clear and reliable. My clients love it.

So far, I have not encountered any issues.

As a practice manager, I love the color coding option for scheduling purposes. It makes it clear to decipher between appointment types. Since I am constantly switches between providers in my daily tasks, I needed an EHR system that would be fast yet simple and easy to use. I also love that MBP is constantly coming out with new features and welcomes suggestions to make our jobs easier. With each new update, it gets better and better!

If a client is seeing two different providers and they are not tech savvy, they often get confused when they receive a link to sign up for the portal to connect the second provider even though they just need to log in to access both providers under their main account.

Scheduling, clients' portal, billing, and document accessibility. We needed a system that would help us move away from paper records and give our OTs and clients easier access to the information. Also, a system that would allow the OTs to manage their clients' sessions and write clinical notes with ease. Overall we are very happy with MBP, and once we got more familiar with the system and establish a relationship with customer support, many of the issues are getting either resolved or we can work around them.

It has a big learning curve, and as with all these systems, it needs to be so many things for many different practices that it is not perfect for our particular company. It has some things we don't need, and it misses others that would improve our user experience.
It is a bit glitchy, and sometimes it is not very intuitive. IT NEEDS A COMPREHENSIVE USER MANUAL AND VIDEO DEMONSTRATIONS!!!!
It also needs a client's portal user manual.

This program allows me to diagnose, keep therapeutic notes and scheduling. It keeps me very organized and makes my very busy life mischief more manageable!

There are no cons to My Best Practice. It saves me a ton of valuable time and keeps me organized.

We have been using MBPractice for over 3 years. The transition to using the system was straightforward, there were people available to answer questions and provide assistance. We continue to find it meets our practice needs from charting and documentation to communication with patients.

We have not fully integrated the e-prescribing feature.

My Best Practice is a very user-friendly and efficient software. The interface is simple and straight-forward, and makes navigation easy. Features such as auto-text help save time while accurately recording session notes. Overall, I would highly recommend this software to others.

Thus far, I have noticed no negatives while using My Best Practice.

Ease of use, reliability of access. system never fails,. all in one patient documentation, billing, scheduling.

customizing the set up and initial learning curve to navigate most important features