Extellio
About Extellio
Extellio is a cloud-based web analytics solution that includes smart surveys, heatmaps and session recordings to give you a deeper understanding of user journeys on your website. These features can be combined to create specific segments and funnels to get a more accurate description of user behaviour, experience, conversion, expectations, and pain points for each of your target groups. With better insights about each target group's journeys, you can apply necessary changes to optimize your website and improve conversion, experience, and lead generation.
Key benefits of Extellio
All UX data in one place
Get a better understanding of user experience, conversion, and user journeys.
Get deeper and more meaningful insights that you can act on with confidence.
GDPR-safe
Reliable customer support
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Reviews
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- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love the user experience, it's easy and comprehensible!
Reviewed on 13/09/2023
Easy to use and good for website optimization.
Easy to use and good for website optimization.
Pros
When I realized that we had to change from GA3 to GA4, I decided to look for an alternative. At the same time we had a lot of discussions about GDPR and how to be compliant. Extellio turned out to be a good solution for us to assure compliance. The solution is very much like GA3, so it was super easy to start working with. In addition, we got the heatmaps that are very useful for website optimization. I’m happy that we were forced into this change, because we ended up with a much better and safer solution than we had before.
Cons
Some of the self-help guides are quite heavy to read, they could have more pictures, videos, bullet points etc to make them easier to consume.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Surprisingly competent tool
Reviewed on 24/08/2023
Saved me money. Did not cost much time.
Saved me money. Did not cost much time.
Pros
I stumbled upon Extellio when reading a post on Linkedin about GDPR/google analytics issues. I was very positively surprised when I discovered that I could replace GA + get a really nice survey tool on top of this. One of the team members at Extellio helped me a lot in analyzing challenges with our current web site which in retrospect saved us a lot of time. Hi [sensitive content hidden]!
Cons
It was easy to integrate the tool via GTM and was fine to use, but I keep discovering new features that perhaps could be described to me as an end user in a more clear way.
- Industry: Machinery
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use and many features
Reviewed on 20/05/2024
Good experience overall and can recommend them
Good experience overall and can recommend them
Pros
Easy to use, many features and easy to maintain
Cons
UX can be a bit more improved as well as having possibilities to hide unused features will be nice
Extellio FAQs
Below are some frequently asked questions for Extellio.Q. What type of pricing plans does Extellio offer?
Extellio offers the following pricing plans:
- Starting from: USD 30.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Q. Who are the typical users of Extellio?
Extellio has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Extellio support?
Extellio supports the following languages:
English
Q. Does Extellio support mobile devices?
Extellio supports the following devices:
Q. What other apps does Extellio integrate with?
We do not have any information about what integrations Extellio has
Q. What level of support does Extellio offer?
Extellio offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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