Spoke Phone vs Zoom Phone
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Overview
Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.
Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls,...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
USD 15.00/month
- Free Version
- Free Trial
- Subscription
Starting from
USD 10.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.8/ 5Value for Money
4.7/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.1/ 5Value for Money
4.5/ 5Features
Total features 99
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Management
- Authentication
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Automatic User/Device Recognition
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customisable Caller ID
- Customizable Reports
- Data Security
- Device Enrollment
- Drag & Drop
- Employee Directory
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- IVR Software
- Interaction Tracking
- Live Chat
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Password Management
- Phone Key Input
- Pre-recorded Messages
- Purchasing & Receiving
- Push Notifications
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Remote Device Locking
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Secure Data Storage
- Security Management
- Single Sign On
- Survey/Poll Management
- Text to Speech
- Third-Party Integrations
- Unified Communications
- Usage Tracking/Analytics
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Wireless Internet Access Control
Total features 26
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Management
- Authentication
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Automatic User/Device Recognition
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customisable Caller ID
- Customizable Reports
- Data Security
- Device Enrollment
- Drag & Drop
- Employee Directory
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- IVR Software
- Interaction Tracking
- Live Chat
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Password Management
- Phone Key Input
- Pre-recorded Messages
- Purchasing & Receiving
- Push Notifications
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Remote Device Locking
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Secure Data Storage
- Security Management
- Single Sign On
- Survey/Poll Management
- Text to Speech
- Third-Party Integrations
- Unified Communications
- Usage Tracking/Analytics
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Wireless Internet Access Control
Integrations
- Cisco Unified Communications Manager
- Copper
- Dynamics 365 Business Central
- GoodData
- HubSpot CRM
- Microsoft 365
- Microsoft Power Automate
- Microsoft Power BI
- NowCerts
- Pipedrive
- Pipefy
- Salesforce Platform
- Segment
- Slack
- SugarCRM
- Twilio
- Twilio Flex
- Zoho CRM
Not provided by vendor
