Stripe Reviews

The fees are basically the same across the board with the various payment processors.

Stripe works very well, it's not free, and the fees stack up quite quickly, especially if you're selling internationally. However, I think it's such a complete platform and setting up everything is free, that it's worth the cost of transactions.
We mainly use it with low-code solutions such as Bubble.io. The documentation and support is excellent. Also, should you expand to full code, the documentation is so complete that's always a safe bet.
It does the job, it's a "set-it-and-forget-it" product great for starting with very low budget, and scales tremendously well as you grow.

My overall experience with Stripe is positive but not really standout, I’ll be continuing use of the program

Not at all good. After my issue with transaction fraud, I could not speak to customer service. It’s virtually impossible to get someone on the phone or just get help in general as a small business owner.

I find Stripe offers many benefits to its customers.
Stripe allows businesses to start accepting payments almost instantly however refunds are a different story.
I like the fact Stripe exepts many patment methods.

Brutal experience they still owe my corporation. Go to moneris. You’ll be happier.

Stripe has been very useful in my business to receive payment from customers all over the world. I also like that they have implemented faster payouts

Abysmal. The customer support is appalling.

I use stripe for online payments and subscriptions, besides it helps us to work with other countries.

NO customer support. It is only through emails, you only get a response at night which makes me think it is outsourced, and the response is always the same even when you tell them it doesn't work.

I really have enjoyed using stripe! I am so grateful for a secure place to take clients payments.

Nightmare, from the beginning to the end.No customer support no reasoning behind their decisions

My overall experience has been positive. I received prompt support when setting up my account and have had no issues.

Appalling. I have spent a month trying to get someone, anyone to help. All I received were dismissive emails sending me off to solve the problems on your site.

Stripe is a absolutely essential. You'd be doing yourself a disservice if you use anything other than Stripe when building payments into your business. I've worked in many different industries at this stage that use Stripe in different ways, and it works flawlessly every time.

My overall experience with Stripe has been overwhelmingly positive. The platform offers an intuitive user interface, comprehensive features, and reliable payment processing capabilities. The integration process was smooth, and Stripe's documentation and support resources were helpful in resolving any issues that arose. Overall, Stripe has provided a seamless and efficient payment solution for my needs. But as i said the i didn't like its fee structure so yeah that's all.

It is literally the worst experience that I have ever encountered how can a company of this size can get away with no technical or general support is beyond me. My suggestion to anyone, avoid this entity with a passion but if you are ok with no tangible support then by all means utilize their services.

Efficient and user friendly. Well recognised and trusted by customers.

I do not recommend Stripe to all e-commerce operators. Buyers can dispute transactions without providing any proof of the faults they are complaining about or disown the purchases they have made. On my [sensitive content hidden] site I made two purchases of about 4500€. the first one was marked as not risky, luckily the product the scammer ordered... arrived late so I didn't send it to him... otherwise I would have lost 4500€.
In any case they always make money because even if the purchase is really a scam they keep the commission. In my case 180€.
The second suspicious operation, I reported it to the support service (I have the email) and they advised me to return it and as a reason 'scam'..to avoid paying 181€. Stripe in any case charged me their commission as if it was a successful purchase. Basically..you defend them from scammers and they make money from it. They exclude themselves from any problems because they are based in the UK.
AVOID THEM
The proof of their totally questionable behaviour lies in the answer they gave! EXPLAIN TO ME WHY YOU GET COMMISSION ON A FAILED SALE? IT'S NOT THE €10 OR €20 BANK CHARGES. THEY ARE COMMISSIONS ON NOTHING!!! ON TWO TRANSACTIONS I HAVE LOST 360€.
TO ME IT IS A FRAUD

The tax system does not perform as advertised, nor does the top-up, or balance management capabilities. The help system describes (inaccurately) several important features. Because of this, the software doesn't behave the way it is advertised. When you call for support, you end up dealing with an off-shore, under-trained, and maddeningly incompetent service team whose default position is "you are wrong". I've worked in and around the payment processing industry since 1999, and with over 25 years of payment processing experience (processing hundreds of millions of dollars of transactions), I can tell you that STRIPE is overpriced, under-supported, and inaccurate. Users of the software are left in the dark, and without support. STRIPE will hold your money for too long, and not reply to customer service requests promptly. But they will reply to negative reviews promptly. Think about that - they are more concerned that they are perceived as giving great service than they are actually delivering great service.

Overall it has been very good. Convient and easy to use.