ActiveDEMAND
About ActiveDEMAND
ActiveDEMAND is a complete integrated platform for marketing automation designed with marketing agencies in mind. ActiveDEMAND consolidates key online marketing tools into a single application. The subscription model is based on the total number of contacts, not the number users. This means agencies can create an unlimited number of sub-accounts for all their clients, each with their individual branding and reporting.
ActiveDEMAND users can manage all of their clients’ campaigns, marketing efforts and track key metrics based on website traffic, engagement conversions and leads. ActiveDEMAND allows whitelabeling so the agency’s brand remains up front and visible in all client communications. The integrated platform provides customizable landing pages and email templates, contact list management with segmentation, dynamic fields for personalized email messages and social media tools. Agencies are able to customize follow up emails and auto-responders and the system provides an easy-to-use drag-and-drop interface to create tailored monthly reports.
Other integrated features include; Email marketing, Call Tracking, Funnel Builder, Dynamic Content, Workflow Automation, Web and Landing Page Builder, Client Dashboards, Agency CRM and more.
Key benefits of ActiveDEMAND
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful prospecting solution
Reviewed on 14/11/2018
We evaluated this against Hubspot, Salesforce Pardot and Autocampaign. The combination of ActiveDEMA...
We evaluated this against Hubspot, Salesforce Pardot and Autocampaign. The combination of ActiveDEMAND and Pipedrive was the only solution that gave us a reasonable entry point that allows our relatively small organisation grow into a solution, as opposed to blowing the entire marketing budget on a framework.
Technically, it looks to be on-par with Salesforce, although somewhat limited compared to HubSpot. The support is great, although a small challenge is that they are based in Canada and we in Europe. So there is no overlap in the working hours. They seem flexible enough for early-morning calls.
Overall, ActiveDEMAND was the product that allowed us to choose Pipedrive CRM over Salesforce and HubSpot.
Pros
Tight integration with Pipedrive
Good configuratior for email-journeys.
Very reasonable entry-point to start with marketing automation and prospect tracking.
Cons
Comprehensive, to the extent that it can be somewhat difficult to navigate. But I have not used the SW enough yet to make this
Response from ActiveDEMAND
Hi!
Thanks for taking a moment to review the ActiveDEMAND platform. We appreciate all feedback to help us to continue to improve the software and our users' experience with it.
Thanks again!
The Crew at ActiveDEMAND
- Industry: Venture Capital & Private Equity
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome product!
Reviewed on 04/10/2019
I work in venture capital and use ActiveDemand for fund-raising purposes. I found it easy to use,...
I work in venture capital and use ActiveDemand for fund-raising purposes. I found it easy to use, customer service is excellent, and has all of the features that are important to me. Pricing is reasonable considering other companies that offer the same features charge twice as much. I am happy with ActiveDemand and I recommend it.
Pros
The Customer Support and his support team have provided to me is exceptional. When I was a new subscriber, He called me every week. He wanted to make sure I was happy with the product. Months later and he still calls me although not as often which is great but I know I can count on him when I need him. Also, I was looking for manual and automatic scoring. This was not a feature I could find in most of the vendors I talked to. Also, it is so easy to use that I got very little training.
Cons
When editing the email, the "Text" removes the spaces between the paragraphs. Most importantly, I would like to have the option to sort the contact lists. Lastly, it is not easy for me to determine if someone has unsubscribed or if the email I sent was blocked by the recipient's firewall. This is very important to me so I would really appreciate if I could somehow separate the unsubscribers from the ones who didn't unsubscribe but that are showing a red circle next to their email address.
Alternatives Considered
HubSpot Marketing Hub, Ortto, Lead Gen & CRM (formerly SharpSpring), Agile CRM, iContact, eTrigue DemandCenter, Zoho Desk and VBOUTReasons for Choosing ActiveDEMAND
Poor customer service and pricey.Switched From
Salesforce Marketing Cloud Account EngagementReasons for Switching to ActiveDEMAND
Customer service, price and features.Response from ActiveDEMAND
Hi Claudia,
Thank you for taking a moment to review ActiveDEMAND. We really appreciate all feedback and we are happy to hear ActiveDEMAND is providing value to you. We work constantly to improve what ActiveDEMAND offers and your suggestions to improve the UI are appreciated. Thank you for your positive feedback for our support team. We have to agree - they are pretty great.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
From Marketing Automation Prospective
Reviewed on 07/10/2019
At first, it was very difficult to use especially being used to HubSpot. But over time, with the...
At first, it was very difficult to use especially being used to HubSpot. But over time, with the help of support. I started to feel more familiar and better with the program. We experience one or two issues for every campaign build, but luckily support is there to help or tell us it is not possible. Right now, I am satisfied with the product at the current price point.
Pros
-The absolute best part of this product is the chat support. They will actually work with you all the way until a solution is made. They are all very familiar with the program.
-It is an incredible value for the money.
-Moderately easy to use.
Cons
It lacks functionality in some key areas, most notably: lacking an undo button, a clunky landing page builder, and no mainstream CRM integrations that I know of (i.e. Salesforce). Social posting and tracking in campaigns are...okay but the actual posting and scheduling are not good. It does about 80% of what you really need it to do, if they can get up to speed on the last 20% I think it can be one of the top platforms. The training videos on youtube are way out of date.
Response from ActiveDEMAND
Ryan, thank you for the honest feedback. Regarding CRM integrations, ActiveDEMAND naively integrates with
-Salesforce (we are a salesforce parther)
-Microsoft Dynamics
-Pipedrive
-Pipelinedeals
-Zoho
-Freshsales
-Nimble
and many more. Our native integrations with CRMs is probably one of our biggest selling points. We offer bidirectional communication with the CRMS, task automations, and a powerful lead insights system embedded in the CRM. Reach out to our support team, they would be very happy to discuss our wide range of CRM integrations.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ActiveDEMAND allowed me very quickly to deploy my first email campaign delivering measurable...
Reviewed on 05/06/2017
The ability to set up and deploy professional-looking campaigns very quickly.
The ability to set up and deploy professional-looking campaigns very quickly.
Pros
The abilities of Active DEMAND appear to be only limited by my imagination or the courage of my Clients to use them. The process of Lead Nurturing with sophisticated logic and decision making, while I or my clients are sleeping is a huge labour saving feature. Automated reporting with my Agencies branding help me get credit where its due without ambiguity.
The ability to Copy/Clone campaigns, emails processes from one account to another is a hugh time saver when getting an account up and running.
Cons
Ther are several areas where the terms used are quite technical or ActiveDEMAND specific that could do with some contextual help on the screen to assist the newcomers to digital marketing. There a few key features, especially on the account, set up page that need to be right to deliver results. New users should book a Q&A Support session as soon as they sign up and I suggest AD labour several key points about the account set up.
Response from ActiveDEMAND
Hi Mark! Thank you for taking the time to review ActiveDEMAND. We really appreciate your insights and comments.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Using for almost a year - still learning
Reviewed on 23/05/2017
Saves me time with the ability to save portions of the email for future use. Excellent list...
Saves me time with the ability to save portions of the email for future use. Excellent list management.
Pros
Easy to use once you learn it. Good archiving system for saving items for future use. Superior support system. Chat support so helpful. Great that there's no contract period. Excellent value for the money.
Cons
Not easy to learn - needs better training materials - user manuals or resources. I don't seem to get what I need from the video tutorials. Needs better search capacity in resource area. Might be nice to start with a buddy-system for the first few emails. I like access to Sean but after awhile I feel I've asked too much. Maybe someone further down in the org would be able to answer my basic questions. Did that once and it worked great.
Response from ActiveDEMAND
Hi Sue,
Thank you for your review of ActiveDEMAND. Your insight and comments are appreciated and feedback is always welcome. Thanks again!
ActiveDEMAND FAQs
Below are some frequently asked questions for ActiveDEMAND.Q. What type of pricing plans does ActiveDEMAND offer?
ActiveDEMAND offers the following pricing plans:
- Starting from: USD 15.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing starts at: Agency Reporter: $20 monthly Call Tracker: $0 monthly Email Marketer: $15 monthly Small Business Marketer: $69 monthly Corporate Marketer: $199 monthly Price is only based on registered telephone numbers and usage. There is no monthly subscription required to have an account
Q. Who are the typical users of ActiveDEMAND?
ActiveDEMAND has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ActiveDEMAND support?
ActiveDEMAND supports the following languages:
Danish, Dutch, English, Finnish, French, German, Portuguese, Spanish, Swedish
Q. Does ActiveDEMAND support mobile devices?
ActiveDEMAND supports the following devices:
Q. What other apps does ActiveDEMAND integrate with?
ActiveDEMAND integrates with the following applications:
1CRM, AWeber, Accelo, Act!, AdRoll, Adobe Commerce, Agile CRM, Aline, AllClients, Basecamp, Batchbook, BigCommerce, BigContacts, Bitrix24, Capsule, Cin7 Omni, Clearbit, CompanyHub, ConnectWise PSA, Contactually, Copper, Creatio CRM, Crisp, ERPNext, Efficy CRM, Eventbrite, Freshdesk, Freshsales, FullContact, Gmail, GoTo Meeting, GoTo Webinar, Google Ads, Google Analytics 360, Google Calendar, Gravity Forms, Highrise, Hootsuite, Insightly, Kommo, LeadBoxer, LeadsBridge, Less Annoying CRM, LinkedIn for Business, LiveChat, Livestorm, Make, Meta for Business, Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller), Nimble, Nutshell, Olark, Operations Hub, Ortto, PayPal, Pipedrive, Pipeline CRM, PrestaShop, Proposify, QuickBooks Online Advanced, Reply, Salesforce Sales Cloud, Shopify, Slack, Stripe, Stripe Billing, SugarCRM, SurveyMonkey, Ticket Tailor, Trello, Twitter/X, Typeform, Unbounce, Universe, Uploadcare, Wishpond, Wistia, WooCommerce, WordPress, Xero, Zapier, Zendesk Suite, Zoho Books, Zoho CRM, Zoom Workplace, airSlate SignNow, dotloop, noCRM.io
Q. What level of support does ActiveDEMAND offer?
ActiveDEMAND offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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