MaintainX
About MaintainX
MaintainX is a leading maintenance and asset management platform built for industrial and frontline teams. It helps organizations streamline operations, enhance asset management, and empower frontline workers while delivering insights that drive efficiency and improve the bottom line.
MaintainX centralizes data from multiple sources—such as IoT sensors, maintenance records, and other systems like SAP—through seamless integrations, ensuring consistent data for smarter decisions, accurate insights, and AI-powered optimizations.
As a mobile-first, IoT-enabled solution, MaintainX supports maintenance, reliability, and operations teams. Trusted by over 9,000 companies worldwide, the platform has powered 33 million work orders and tracked 4.5 million assets for over 650,000 workers.
Customers rely on MaintainX to reduce unplanned downtime, increase asset availability, ensure compliance, and keep workers safe—using an intuitive, scalable platform that’s easy to implement.
Pricing starting from:
USD 21.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of MaintainX
• A simple form builder enables users to create checklists, gauge readings, procedures, and more easily. Users can save and reuse forms as templates.
• Unlimited photos allow users to upload as many photos as they need to illustrate a problem. MaintainX also supports unlimited work orders, assets, locations, and messages.
• MaintainX runs natively on any device, giving users the flexibility to access and manage work orders via any desktop web, iOS, Android or iPad device.
• Commenting and in-app messaging tools support a collaborative workflow, helping all team members stay organized and informed.
• Automatic mobile or desktop status updates streamline communication between technicians, maintenance workers, and managers.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Pricing starting from:
USD 21.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of MaintainX: 134
Alternatives
eWorkOrders CMMS
Housecall Pro
GoCanvas
UKG Ready
Reviews
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- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best out there, and still getting better!
Reviewed on 13/11/2023
Love it! So far does everything we need it to in a great user friendly platform
Love it! So far does everything we need it to in a great user friendly platform
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall review
Reviewed on 22/11/2024
It has been really great, Account managers are really helpful, response is almost instantaneous
It has been really great, Account managers are really helpful, response is almost instantaneous
Pros
Ease of use and implementation. Helps ensure a quality service
Serves as training on new technicians
Cons
Does not have decent bearing analytics at this point
Alternatives Considered
eMaint CMMSReasons for Switching to MaintainX
Cost was significantly lower, Customer support was better- Industry: Wine & Spirits
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Support when transitioning to digtal
Reviewed on 03/05/2024
"It's been a challenging journey, but most of the problems you are facing are due to the presence...
"It's been a challenging journey, but most of the problems you are facing are due to the presence of incorrect data. This is where our customer support team comes in. I hold regular meetings with them to ensure that we are all set for success. I do wish that the app had a more user-friendly interface, with visual aids and a search function similar to Google. However, I must say that it is a well-designed and forward-thinking product that will certainly enhance your overall efficiency."
Pros
Great support and they are on the right path to have an front line first app
Cons
The lack of customizations and the lack of levels of access and cost.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The most user friendly and modern platform to date
Reviewed on 20/09/2024
Overall MaintainX has been working well. My technicians have picked it up quickly and the migration...
Overall MaintainX has been working well. My technicians have picked it up quickly and the migration from our old system went well enough. The team is receptive to feedback and improvements to the platform as well.
Pros
User friendliness and mobile app are by far the best on the market. My technicians were able to pick it up and run with it with little training. That is how easy it is to use.
Cons
Although cheaper than other CMMS systems out there, there are a few missing features that we would like to get added. Floating PM's should be a standard and not require extra implementation. I know the team is working on this. The purchase order module is fairly basic and doesn't directly talk to work orders.
It makes adding service calls by vendors take a little longer due to extra steps to add their costs to a work order and ultimately to an asset.
Alternatives Considered
Limble CMMSReasons for Choosing MaintainX
The cost of Accruent's Maintenance Connection was becoming too much. The interface was old and slow and the down time lately was becoming an issue. I have techs working 24/7. I need a platform that works.Switched From
Maintenance ConnectionReasons for Switching to MaintainX
Limble was missing features we use everyday.- Industry: Farming
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MaintainX - Easy to Use!
Reviewed on 16/10/2024
MaintainX helped eliminate the need for multiple excel sheets. The information can be disseminated...
MaintainX helped eliminate the need for multiple excel sheets. The information can be disseminated across multiple levels of production and be used to make informative decisions.
Pros
The ease of setup. From onboarding to going through each feature the platform is easy to follow and very intuitive.
Cons
Nothing yet. From my experience with the app and web browser I have not found any major hangups which could cause me issues.
Reasons for Switching to MaintainX
Ease of use and pricing was better than Fiix and eMaintMaintainX FAQs
Below are some frequently asked questions for MaintainX.Q. What type of pricing plans does MaintainX offer?
MaintainX offers the following pricing plans:
- Starting from: USD 21.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic: Basic plan is available free of cost Essential: $16/user/month (billed annually) Premium: $49/user/month (billed annually) Enterprise: Contact Us
Q. Who are the typical users of MaintainX?
MaintainX has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MaintainX support?
MaintainX supports the following languages:
Chinese, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish
Q. Does MaintainX support mobile devices?
MaintainX supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MaintainX integrate with?
MaintainX integrates with the following applications:
Dynamics 365, FreshBooks, Google Forms, Google Sheets, Jira, MachineMetrics, Microsoft Outlook, Microsoft Power BI, Motive, QuickBooks Online, Samsara, Slack, Titan GPS, Veem, Xero
Q. What level of support does MaintainX offer?
MaintainX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for MaintainX.
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