DRUID Alternatives
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How are these alternatives similar to DRUID?
The alternatives suggested are similar to DRUID in terms of common software categories, shared features and the number of verified user reviews. Explore the following DRUID alternatives to see if there are any DRUID competitors that you should also consider in your software research.
Top 20 alternatives
Overview
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.
Read more about inconnect
Business size
S
M
L
Cost
Starting from:
USD 1.00
- Free Version
- Free Trial
Value for Money
4.1
4.1
Overview
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.
Read more about Centralpoint
Business size
S
M
L
Cost
Starting from:
USD 25,000.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.
Read more about Enterprise Bot
Business size
S
M
L
Cost
Starting from:
USD 50.00
- Free Version
- Free Trial
Value for Money
4.4
4.4
Overview
Intercom is redefining how businesses support their customers using powerful messaging and automation
Read more about Intercom
Business size
S
M
L
Cost
Starting from:
USD 39.00
- Free Version
- Free Trial
Value for Money
4.0
4.0
Overview
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 5 customer service agents.
Read more about Sagicc
Business size
S
M
L
Cost
Starting from:
USD 45.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products that cater to various business requirements such as accounting, CRM, marketing, and more.
Read more about SimpleWorks
Business size
S
M
L
Cost
Starting from:
USD 30.00
- Free Version
- Free Trial
Value for Money
4.3
4.3
Overview
Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.
Read more about insmartbot
Business size
S
M
L
Cost
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
2.5
2.5
Overview
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools
Read more about Drift
Business size
S
M
L
Cost
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
4.1
Overview
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
Read more about Kustomer
Business size
S
M
L
Cost
Starting from:
USD 89.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Business size
S
M
L
Overview
Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.
Read more about Tiledesk
Business size
S
M
L
Cost
Starting from:
USD 15.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.
Read more about Zoho Desk
Business size
S
M
L
Overview
LiveAgent is a web-based contact management and customer support solution. It helps businesses manage customer interactions from one cloud-based platform. LiveAgent's help desk solution is a leader in building strong customer relationships.
Start with a 30-Day free trial, no credit card required.
Read more about LiveAgent
Business size
S
M
L
Cost
Starting from:
USD 19.00
- Free Version
- Free Trial
Value for Money
4.7
4.7
Overview
Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.
Read more about Ochatbot
Business size
S
M
L
Cost
Starting from:
USD 29.00
- Free Version
- Free Trial
Value for Money
4.9
4.9
Overview
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.
Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.
Read more about Eloquant
Business size
S
M
L
Cost
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.8
3.8
Overview
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
Read more about Howazit
Business size
S
M
L
Cost
Starting from:
USD 150.00
- Free Version
- Free Trial
Value for Money
4.5
4.5
Overview
The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.
Read more about Generative Studio X
Business size
S
M
L
Cost
Starting from:
USD 500.00
- Free Version
- Free Trial
Value for Money
5
5.0
Overview
Front is customer support software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.
Read more about Front
Business size
S
M
L
Cost
Starting from:
USD 29.00
- Free Version
- Free Trial
Value for Money
4.2
4.2
Overview
Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.
Read more about Vivantio
Business size
S
M
L
Cost
Starting from:
USD 59.00
- Free Version
- Free Trial
Value for Money
4.3
4.3
Overview
Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.
Read more about Bitrix24
Business size
S
M
L
Cost
Starting from:
USD 61.00
- Free Version
- Free Trial
Value for Money
4.2
4.2
Quick view of DRUID
Business size
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