Agorapulse Reviews

The easy way to schedule articles on social media. Its very user friendly.

Sometimes the website crashes and uses a lot of ram when I upload CSVs to the website.

What I like most about Agorapulse is it the LEAST finicky social media scheduler that I have used. I have tried others (if you can publish the names of other companies: Hootsuite, Buffer. If you can't, just delete this line) and with those I was CONSTANTLY having to fix something.

You can tell immediately that Agorapulse is in a different league than other social media schedulers. It is meant for managing multiple different accounts and to scale to use with teams.

I recently brought someone on to help with some basic scheduling and I just had to simply add them, give them privileges, they scheduled the content, sent it to me to review and I could review and accept quickly across all of the socials. Easy, breezy, lemon-squeezy.

The only large con I can find about the software currently is not being able to easily adjust a post when it is scheduled across multiple different accounts.

Example: I have a company that is in several different countries and as such different time zones. If I want to adjust some wording in one of those countries profiles I have to duplicate the original post and then schedule just that countries post.

I realize I am probably in the extreme minority that has this problem but just wanted it known.

The only other gripe is it's integration with Instagram, but that is NOT Agorapulse's fault. Instagram is a such a diva software to work with and it hates any sort of efficiency or outside API integration. It could honestly leave tomorrow and I would care less.

Makes managing our social media easier in that it is much easier to reply to comments/ messages using Agora Pulse. We also are able to track brand mentions much easier than from within the social media platforms.

This is not a robust solution. You can't really do much with Instagram stories, it is very difficult to clear out messages and comments, posting from within the platform is more difficult than doing it from within the social media platforms themselves. The analytics is lacking and it is much more difficult to collaborate than we hoped it would be when we started using this solution.

As an agency, Agorapulse really does make it easy to organize clients by channel and work efficiently with team members. Scheduling articles for LinkedIn and Facebook is mostly seamless and straightforward. I love the review functionality, which makes it incredibly simple to share posts between team members for review and approval. The reporting and listening features seem fantastic and it's on our list to spend more time utilizing those functions. Customer support is excellent and the team is very responsive in live chat, email, and the Facebook members group.

There are several quirks with Agorapulse that prevent me from completely loving the software. As an agency that specializes in real estate and works with a lot of photos, the inability to rearrange photos once uploaded for a post is a huge time suck for us. We do often have difficulty tagging users within posts and adding locations. The Instagram functionality is also missing a few key features, including a visual grid planner and first comment hashtag scheduler. These two functions force me to pay for a secondary software for managing Instagram, which is a large additional expense.

I really enjoy the easy-to-use interface for scheduling, but most of all I love the Power Reports add-on. It takes minutes to set up and schedule to run on a regular basis, looks professional and is easy to add analysis to and share with management.

A few tiny quirks, but customer service is amazing and provides workarounds/tips or adds to their suggestions from users for their developers.

LABELS!
Groups
Ease of use
Reporting
Free tools

I don't have any major complaints. The new tools, like the image editor, are great — could use a little more functionality (like basic lighting and contrast adjustments) but not that big of a deal.

The scheduling tool made the normally unmanageable task of scheduling the same post across multiple social media channels incredibly easy. It is intuitive and saves a serious amount of time. It also allowed us to schedule everything a week in advance meaning we spent less time scheduling and more time interacting with customers and analyzing and their engagements. Meaning we are able to keep getting smarter.

The assign tool is excellent for collaboration and saves us having to send an email to a colleague who may be in a better position to get back to the customer.

I would really like to see an extensive media library. The ability to reuse images and videos that have already been uploaded would save a lot of time.

I would also like to see functionality similar to Later's 'Link in Bio' functionality. If this is possible (Instagram API dependent I know) then we would have no reason to ever leave the comfort of Agora.

For us the one feature we never use nor understand is the publishing list.

I would also love to see a 'landing page' feature so you can send customers directly to bespoke LP from social media posts without having to get IT involved.

The platform's interface is great, easy to find what you need and quick to learn. Additionally, their support is incredible - very responsive, fast to fix any issues, and always willing to help. Very impressed with that!

My only complaint is that you can't add one social channel to multiple groups - they have a workaround for this using tags that sort of gets the job done, but I do wish that I could use groups instead. That said, we've still been able to fulfill all of our needs with their platform!

The user interface is excellent. Easy to set up and very intuitive.

Inbox and social monitoring features are excellent. Well organized in a single Inbox or Listening "Box" and easy to keep track of what you've reviewed and what needs to be acted on. Blows away the competition on this front.

Easy drag and drop functionality if you need to edit unpublished content. I love the tagging and labeling features. Makes it easy to categorize your content for future use.

Embedded analytics are intuitive and informative but the free analytic tools are very limited. If you want a "year in review" summary, can't be done without buying the Power Reports which nearly doubles the price. Just don't have the budget as a small business. On this aspect, Agorapulse loses to the competition.

While it's super easy to schedule posts, I wish all of the apps allowed you to tag in Agorapulse so you didn't have to go in after it publishes to update the tags. Twitter works seamlessly, but LinkedIn does not. Sort of defeats the purpose. Not Agorapulse's fault, but it does diminish the value of the tool (or any other tool like it).

We looked at many tools for social media management. The price-performance ratio was by far the best at Agorapulse (even if the name is a bit bulky to pronounce ;-)
The tool supports multiple channels, has an efficient and easy user rights management, has extensive and very easy to use approval processes or processes to assign messages and comments to other users. The built-in translation function is ideal because we work internationally and this makes the work much easier.
Another advantage is that you can schedule Instagram Stories, which has proven to be complicated in the past and with other tools.
The tool itself is self-explanatory, a long training is not necessary. The reports are useful and complement the information from Facebook Insights very well. In addition, you get Instagram reportings, which you miss with Instagram itself.
All in all, I can recommend the tool because of its ease of use, the variety of functions and the good price-performance ratio.

The tool has some weaknesses, e.g. it does not support all features of the different platforms, such as Facebook carousels. In these cases the use the platforms themselves is necessary.
And what is also missing is that comments on Facebook/Instagram ads are displayed. Agorapulse only shows comments on organic posts.

Agorapulse is great because it allows us to post content to social media on a schedule that we set up in advance, and it's great because it makes us available on all our accounts at the same time. The dashboard is also great because it let us view calendars and catch up on colleagues' updates, too. Agorapulse direct sharing with contact lists is also great for boosting engagement with various posts and promotions. I also appreciate that Agorapulse provides us with sufficient flexibility to respond to comments, as well as like or block unwanted comments, and the ease of filtering and searching in these processes helps us with high efficiency. We are able to present our findings and analysis in a unique way thanks to the powerful reporting tools at our disposal.

Sometimes I have difficulty uploading photos and posting videos. As for the subscription prices, they are somewhat reasonable, but I would like to reduce them so that we can include more colleagues.

I like that I can schedule posts out and see everything in a clear monthly format. I like that I can resize images as I am scheduling and it's easy to manage multiple accounts.

I love the assign posts for approval and the shared calendar feature. Means I can have as many eyes on my posts as I need without any steep learning curve for the people who need to review.

I don't want to use the H word but I kind liked how I could visually see all the posts scheduled at a glance. I know the publishing lists do this but I would like to look at a weekly view and see the posts and images in a grid view as opposed to scrolling. Especially for something like Instagram where I am trying to picture what my images are going to look like together when posted - I like to make sure I keep certain images apart. Helps with our customer care team although we do have problems with it when ads are started or stopped because then all the old comments come flooding back in.

Some of the features that are critical to our agency and customers is the ability to have multiple users managing multiple accounts without seeing every other account we manage. This leads to less confusing and just a better overall experience and work environment for our entire team. Another HUGE feature is the ability to group several accounts together as nearly one. Meaning when we manage social accounts for a franchise brand, we don't have to go through and schedule for each individual account. It can be done in one click of the mouse which is GREAT!

Any Cons that we have encountered have actually been addressed by the Agorapulse customer support team and were either resolved or we were told they were actually in beta testing at the moment and to look for them in future updates.

Agorapulse is awesome when it comes to finding one tool that does it all. Reporting to scheduling and social media monitoring - I used to have separate products for each one but I love that Agorapulse has it all!

I think the reporting can be more detailed, especially when it comes to clicks and profile visits on Instagram