Mobile Marketing Cloud
About Mobile Marketing Cloud
Mobile Marketing Cloud is an all-in-one marketing software solution that empowers marketers to create superior customer journeys that increase engagement and conversion. Making it easy for marketers to create personalized, relevant, and timely campaigns in your customer's preferred channel.
· Unlock Your Customer Data
Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilize your data to its full potential. Our CDP puts these pieces together and unlocks your data.
· Hyper-Personalize Your Customer Communications
One size does not fit all. Customers expect personalized offerings catered to their preferences. You can do this by collecting data events and using real-time Smart Segments. Personalize your mobile landing pages and emails based on your contact information. From personalizing a few words to using conditional content to personalize complete sections of your design.
· Build Omnichannel Marketing Campaigns
Reach your customers on their preferred mobile messaging channel. Email, SMS, WhatsApp, RCS, Viber, Voice, and Push are all built-in and ready to use immediately.
· Automate Your Customer Journeys
Start automating your marketing processes – from welcome programs to automated lead nurturing and re-engagement campaigns. Easily create workflows for every customer journey you can think of, and let us do the heavy lifting for you.
· We’re with you every step of the way.
Our best in-house Customer Success and Professional Service teams are here to help you get the most out of Mobile Marketing Cloud.
Key benefits of Mobile Marketing Cloud
· Move to data-driven marketing
Eliminate data silos and create 360° customer profiles by unifying data from all your online and offline sources. Get real-time insights into your customer's behavior.
· Increase your open and conversion rates
Communicate with your customers on their favorite channels such as WhatsApp, Viber, SMS, or email. Be where your customers are, start the conversation and get better open rates than ever.
· Boost your sales and LTV with hyper-personalized customer offers
Know what your customer wants and send personalized offers at the right time via the right channel. Create smart real-time segments and reach customers with dynamic conditional emails, pages, and workflows. Win back sleeping customers with re-engagement workflows.
· Save time automating manual work
Automate your marketing workflows and customer interactions at important touch points. Create a timely and personalized customer experience while saving your team time and resources. Focus on strategy, not on routine.
· Get insights for your further marketing activities optimization
Track your results with a comprehensive performance overview of your campaigns and automation. Know what works and leverage your data to improve constantly.
What's more?
· No coding or help from the IT department is needed
Start creating campaigns now – no developers or IT specialists are needed. Use our drag-and-drop editors to create emails, landing pages, or workflows that convert.
· All-in-one solution
Forget about a dozen marketing tools you need to login in and operate with – we have all the necessary customer engagement tools in one solution to make your life easier.
· Data safety & privacy
As we connect customers and consumers worldwide, privacy and data protection are crucial for us. We have a privately owned cloud platform monitored 365/24/7 and software developed in-house. Our data centers are in different locations and have regular backups. CM.com is ISO certified, GDPR compliant, PCI-DSS certified and entrusted with confidential and personal data of customers such as financial institutions, governments, law enforcement agencies, enterprises, and their end-users.
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Mobile Marketing Cloud FAQs
Below are some frequently asked questions for Mobile Marketing Cloud.Q. What type of pricing plans does Mobile Marketing Cloud offer?
Mobile Marketing Cloud offers the following pricing plans:
- Starting from: EUR 31.99/month
- Pricing model: Subscription
- Free Trial: Available
There are three pricing plans: Basic, Advanced, and Pro, with different functionalities. For each package, pricing is based on stored contacts. Depending on the channels that you are using, additional charges apply.
Q. Who are the typical users of Mobile Marketing Cloud?
Mobile Marketing Cloud has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Mobile Marketing Cloud support?
Mobile Marketing Cloud supports the following languages:
Arabic, Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese, Turkish
Q. Does Mobile Marketing Cloud support mobile devices?
Mobile Marketing Cloud supports the following devices:
Q. What other apps does Mobile Marketing Cloud integrate with?
Mobile Marketing Cloud integrates with the following applications:
CM.com Communications Platform, CM.com Payments Platform, Lightspeed, Mobile Service Cloud, Salesforce Starter, Shopify, WhatsApp, Zapier
Q. What level of support does Mobile Marketing Cloud offer?
Mobile Marketing Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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