Givebutter
About Givebutter
Givebutter is an all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits which offers the tools for collecting donations, running social peer-to-peer fundraising campaigns, selling tickets to fundraising events, and more. The cloud-based platform offers three integrated products; Collect, Fundraise, and Event, which can be used individually or together within the Givebutter platform.
Givebutter's fundraising platform is built on top of a self-service CRM dashboard, which is designed to help small groups to track and improve upon their fundraising efforts over time. Givebutter offers enterprise grade features and support to nonprofits, chapter-based orgs, and various groups with high-volume fundraising activity, and aims to help them provide donors, members, supporters, and advocates with an easy way to give. With the Collect module, users are able to accept donations, both one-off and recurring, via debit card, credit card, and Venmo. A custom widget can be created and embedded into the business website in order to accept donations, and custom donation amounts can be added to the widget to give donors a selection of options.
The Fundraise solution within Givebutter offers tools for creating custom fundraising pages, collaborating on fundraising within teams, setting up fundraising goals and tracking progress, and more. Givebutter also facilitates the selling of tickets for fundraising events using the Events module, and users can set custom ticket prices, define ticket types, and have the option to encourage additional donations when selling tickets. Other Givebutter platform functionalities include custom receipts, permissions management, payouts, third party integrations through Zapier, trackable links, leaderboards for team members, and more.
Key benefits of Givebutter
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful for Nonprofits
Reviewed on 11/12/2023
Pros
My favorite features are the fundraising and online auction. We recently used this feature for a fundraiser and had a lot of success.
Cons
The customer service response time is great, however, one of the chat representatives was not helpful and did not know how to fix an error I made. He took a very long time trying to find the answer and ultimately was unable to help. Thankfully another representative reached out and my problem was fixed immediately.
Response from Givebutter
Thanks so much for these kind words, and we're so glad to hear that you enjoyed hosting your auction with us! Our apologies for the chat mishap – our team is always learning and improving. We appreciate you being a part of the Givebutter fam!
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great platform, but with some minor rough edges.
Reviewed on 13/09/2024
Wonderful. Despite the small bumps and lack of total functionality, I really appreciate the...
Wonderful. Despite the small bumps and lack of total functionality, I really appreciate the opportunity it gives to small organizations with extremely limited budgets.
Pros
I like that there isn't an annual fee, allowing our small nonprofit the ability to grow.
Cons
Givebutter is a bit clunky when it comes to its functionality. Don't get me wrong, it's a wonderful service for small organizations like ours, but there are some elements that don't always work smoothly. Additionally, there are some features I would love to have that GB doesn't offer, like grant management and a true ticketing platform with reserved seating and bulk ticket purchasing discounts. It that vein, it would be great if there was some thought put into how the platform works for performing arts organizations.
Reasons for Switching to Givebutter
Because Givebutter does not charge an annual fee, my organization does not need to worry about a line item in our budget for our CRM.Response from Givebutter
Thank you so much for your thoughtful feedback! We're so glad to hear that Givebutter has provided your nonprofit with a platform to grow without the stress of an annual fee!
We truly appreciate your insights on the areas for improvement. Your input helps us understand how we can better serve organizations like yours, and we’ll be sure to share your suggestions with our team.
Thank you for choosing Givebutter—your support means the world to us!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Givebutter is easy and it's free!
Reviewed on 03/10/2024
Generally it has been very good and I would recommend to other nonprofits.
Generally it has been very good and I would recommend to other nonprofits.
Pros
It was extremely easy to use, so we liked how our campaign was up and running quickly on our wix website.
Cons
I haven't delved into the auction section too deeply, but I know that we decided to use another free platform instead.
Response from Givebutter
Wow, what an awesome review! We're so happy to hear that!
Your feedback about the auction section is valuable. We'll definitely take it into consideration as we continue to improve our platform.
Thanks for being part of the Givebutter community! We can't wait to see what you achieve next.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
The program let us down in the middle of our event!
Reviewed on 02/05/2024
I do not believe that we will continue services for our event next year however, we'd like to talk...
I do not believe that we will continue services for our event next year however, we'd like to talk about what went wrong to help it from happening to others.
Pros
It was so easy to set up auction items.
Cons
it stopped reacting when everyone was checking out!
It also wouldn't let us assign live auction items to the winners nor would it let us add raise the paddle donors to the program to be charged!
Response from Givebutter
Thank you for your feedback. We're truly sorry for the issues you encountered during your event. Please know that we are constantly working to improve our platform to prevent such disruptions. To better support you, we have extended our support hours until 12 midnight EST to address any questions or concerns in real-time. We sincerely apologize for any inconvenience caused.
We value your input and would love to discuss what went wrong to ensure it doesn't happen again. Please feel free to reach out to us at [email protected].
Thank you for giving us the opportunity, and we hope to make things right.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good straightforward product, nuance still needed
Reviewed on 25/09/2024
The onboarding experience was good. You can figure out how to make it work for you in most...
The onboarding experience was good. You can figure out how to make it work for you in most circumstances. I think it has a lot of potential to grow and expand its functionality. I appreciate the roadmap and feedback model the company employs.
Pros
1) I like the embeddable forms and the ticketing.
2) The back-end admin experience is fairly clean and straightforward.
3) I love that it has card readers and tap to pay.
4) I like that it accepts digital wallets.
Cons
1) Creation of Forms: There's no differentiation between sales forms and donate forms, eg, if I have an event that is selling tickets, hosting an auction, and asking for donations, I can't choose to create a form for donations and a separate form for tickets, it's automatically a ticket form, with option to donate. I can't turn off the option to donate, and if I want to just ask for donations I need to create a new campaign. On a similar note, auctions don't have an embeddable form option.
2) Embedded Forms: Once they're embedded, they can be kind of laggy, at least on my squarespace site. The page will load, and then the form.
3) User Types: Not a whole lot of difference between admin and editor users. I wish there was some kind of volunteer user where you can control what campaigns they have access to and allows them to use the app and card reader.
Reasons for Switching to Givebutter
Price, card readers, digital wallets, embeddable forms, integration with some of our existing systemsResponse from Givebutter
Thank you so much for sharing your thoughts with us! Your feedback about form creation and user types is incredibly valuable, and we understand how important it is to have customizable options for your fundraising needs.
We're actively working on enhancements, and your insights will certainly help us improve! We’re so glad to have you on board and appreciate your support as we grow and evolve.
Givebutter FAQs
Below are some frequently asked questions for Givebutter.Q. What type of pricing plans does Givebutter offer?
Givebutter offers the following pricing plans:
- Starting from: USD 0.00
- Pricing model: Free Version
- Free Trial: Available
Givebutter offers a completely free, 0% platform fee model that is powered by optional Tips. You can turn off Tips with the flip of a switch on any campaign, and if you do, a Platform Fee of 1-5% will apply based on features used. Payment processing fees are always 2.9% + $0.30, but over 95% of donors on Givebutter cover these fees. That's all! We believe in 100% transparency, especially when it comes to fees. You can find all of this information and common FAQs at givebutter.com/pricing
Q. Who are the typical users of Givebutter?
Givebutter has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Givebutter support?
Givebutter supports the following languages:
English
Q. Does Givebutter support mobile devices?
Givebutter supports the following devices:
Q. What other apps does Givebutter integrate with?
Givebutter integrates with the following applications:
Bloomerang, Mailchimp, PayPal, QuickBooks Online Advanced, Salesforce.org Nonprofit Cloud, Squarespace, Stripe, ThankView, Venmo, Weebly, Wix, WordPress, Zapier
Q. What level of support does Givebutter offer?
Givebutter offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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