Customer Interaction Manager Alternatives

Customer Interaction Manager

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How are these alternatives similar to Customer Interaction Manager?

The alternatives suggested are similar to Customer Interaction Manager in terms of common software categories, shared features and the number of verified user reviews. Explore the following Customer Interaction Manager alternatives to see if there are any Customer Interaction Manager competitors that you should also consider in your software research.


What are the top 5 alternatives to Customer Interaction Manager?


Top 20 alternatives

XM for Customer Experience

Customer experience management (CXM) platform

Overview

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about XM for Customer Experience

Business size

S M L

Starting from: USD 1,500.00
  • Free Version
  • Free Trial
Value for Money 4.5 4.5

INSIDE

Cloud-based visual AI-powered customer engagement solutions.

Overview

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness. Read more about INSIDE

Business size

S M L

Starting from: USD 120.00
  • Free Version
  • Free Trial
Value for Money 4.5 4.5

Pushwoosh

Ease your omnichannel messaging and grow revenue

Overview

Achieve the growth you strive for with one platform. Engage, convert, and retain your customers through push notifications, in-app messages, emails, SMS, and WhatsApp messaging. Read more about Pushwoosh

Business size

S M L

Starting from: USD 49.00
  • Free Version
  • Free Trial
Value for Money 4.3 4.3

Centralpoint

Digital experience platform & content management solution

Overview

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners. Read more about Centralpoint

Business size

S M L

Starting from: USD 25,000.00
  • Free Version
  • Free Trial
Value for Money 4.5 4.5

SAS Customer Intelligence 360

SAS CI360 reinvents marketing via data-driven decisioning

Overview

Activity maps and workflows within Customer Intelligence 360 map out tasks, activities, and engagement points that make up a broader customer journey. Read more about SAS Customer Intelligence 360

Business size

S M L

Starting from: USD 8,000.00
  • Free Version
  • Free Trial
Value for Money 4.8 4.8

cxomni CXM cloud

Customer experience and journey management

Overview

cx/omni CXM cloud is a customer journey management platform that provides journey analytics & actionable insights for real-time discovery of frequent, costly, problematic & promising touch-points in the customer journey. The suite offers big data processing, AI algorithms, process mining & more. Read more about cxomni CXM cloud

Business size

S M L

Starting from: USD 990.00
  • Free Version
  • Free Trial
Value for Money 4.5 4.5

HyperIn

Retail management system

Overview

HyperIn is the leading platform in shopping mall management, tenant engagement and connecting the digital and physical consumer journey. Read more about HyperIn

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 4.0

Exeevo Omnipresence

Cloud CRM Platform for the Life Sciences Industry

Overview

Exeevo Omnipresence is one multichannel CRM solution created specifically for the life sciences industry. Its use cases include Marketing, Commercial, Field CRM, Medical Affairs CRM, Event management, Content Management, Expert and Patient Engagement. Read more about Exeevo Omnipresence

Business size

S M L

Starting from: USD 20.00
  • Free Version
  • Free Trial
Value for Money 4 4.0

JourneyTrack

Customer Journey Mapping. Reimagined.

Overview

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally. Read more about JourneyTrack

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0

Miro

Miro is a visual workspace for innovation

Overview

Miro is #1 collaborative whiteboard platform trusted by over 13M users worldwide. See your business from your customer’s point of view – and design the best experience for them. Try Miro pre-made template to start mapping in seconds! Read more about Miro

Business size

S M L

Starting from: USD 10.00
  • Free Version
  • Free Trial
Value for Money 4.4 4.4

Marketo Engage

Marketing automation for digital marketers

Overview

Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers in complex buying journeys. It facilitates alignment between marketing and sales team to efficiently drive revenue and growth. Read more about Marketo Engage

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.8 3.8

Hotjar

Digital experience insights for any business selling online.

Overview

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step of the way, through interviews, behavioral insights, and feedback. Read more about Hotjar

Business size

S M L

Starting from: USD 39.00
  • Free Version
  • Free Trial
Value for Money 4.5 4.5

Lucky Orange

All-in-one conversion optimization suite for website owners

Overview

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls Read more about Lucky Orange

Business size

S M L

Starting from: USD 39.00
  • Free Version
  • Free Trial
Value for Money 4.6 4.6

Pendo

Product usage & behavior data capture

Overview

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging Read more about Pendo

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 4.4

Smartlook

Qualitative analytics for websites and mobile apps

Overview

Smartlook is a qualitative analytics solution for websites and mobile apps with always-on visitor recordings, heatmaps, automatic event tracking, and conversion funnels. Not just numbers and graphs, Smartlook will help you truly understand your users' actions. Read more about Smartlook

Business size

S M L

Starting from: USD 55.00
  • Free Version
  • Free Trial
Value for Money 4.5 4.5

Adobe Real-Time CDP

Privacy centric customer data platform software

Overview

Adobe Real-Time Customer Data Platform supports marketers to govern, normalize and collect b2b and b2c data and unify it into real-time profiles that can then be activated across any channels. Read more about Adobe Real-Time CDP

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3 4.3

Cheetah Digital by Marigold

Enterprise Multi-channel Campaign Management

Overview

With Marigold Engage+, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty. Read more about Cheetah Digital by Marigold

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 4.0

TCS Customer Intelligence & Insights

Cloud-based tool for customer data management.

Overview

TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions. Read more about TCS Customer Intelligence & Insights

Business size

S M L

Starting from: USD 1.00
  • Free Version
  • Free Trial
Value for Money 5 5.0

Cemantica

Customer Journey Management Platform

Overview

Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one Read more about Cemantica

Business size

S M L

Starting from: USD 24.00
  • Free Version
  • Free Trial
Value for Money 0

Successeve Retain

Intelligent Customer Success

Overview

Successeve Retain is a specialized customer success solution tailored for scaling SaaS companies. Read more about Successeve Retain

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0

Quick view of Customer Interaction Manager

Business size

S M L

Pricing starting from:

USD 108.00

  • Free Version
  • Free Trial